Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id WAaDCp+mz1roeAAAInt2oQ ; Thu, 12 Apr 2018 11:34:07 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Thu, 12 Apr 2018 11:34:07 -0700 Received: from mobile-166-177-187-152.mycingular.net ([166.177.187.152]:4859 helo=[10.91.173.169]) by vps.transocean.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f6h2s-00085r-MC for sandyn@transocean.com; Thu, 12 Apr 2018 11:34:07 -0700 From: Stephen Hoberman Content-Type: multipart/alternative; boundary=Apple-Mail-E49409C1-F3A0-47D9-9DC8-0BEB0F252C22 Content-Transfer-Encoding: 7bit Mime-Version: 1.0 (1.0) Date: Thu, 12 Apr 2018 14:34:06 -0400 Subject: Fwd: Inquiry from Amazon customer Chelsea: Received wrong item(Order: 112-4283828-5973826) Message-Id: <87D8AB8B-8B14-477E-A06C-D0E315D26C0E@transocean.com> References: <01000162bb1dcf01-b3851e59-df95-4933-8a0b-bf2cf7fa253e-000000@email.amazonses.com> To: Sandy Noriega X-Mailer: iPhone Mail (15E216) --Apple-Mail-E49409C1-F3A0-47D9-9DC8-0BEB0F252C22 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Begin forwarded message: > From: Chelsea > Date: April 12, 2018 at 2:28:35 PM EDT > To: "stephen@transocean.com" > Subject: Re: Inquiry from Amazon customer Chelsea: Received wrong item(Ord= er: 112-4283828-5973826) > Reply-To: Chelsea >=20 >=20 >=20 > You have received a message from buyer - Chelsea > This message concerns Order ID 112-4283828-5973826: >=20 > # ASIN PRODUCT NAME > 1 B071HC153M Liora Manne Frontporch Ginger Jars Indoor/Outdoor R= ug Blue 24"X36" 24"X36"/Novelty/Blue/Rectangle > Message: >=20 > I=E2=80=99m running home to measure to see if my front step is big enough f= or the bigger size. I will let you know within an hour.=20 >=20 >=20 > Sent from my iPhone >=20 >> On Apr 12, 2018, at 11:07 AM, The Rug Dept. - Amazon Marketplace <[e-mail= address removed]> wrote: >>=20 >>=20 >>=20 >> You have received a message from the Amazon Seller - The Rug Dept. >> Order ID 112-4283828-5973826: >>=20 >> Message: >>=20 >> Good Afternoon Chelsea- I sincerely apologize for the mis-shipped item an= d the inconvenience this has caused. >> Unfortunately, at this time we are temporarily out of stock on the 24"x36= " size however we have a size 30"x48" >> which we will be willing to ship at the same cost. We also understand you= need the rug for a party this weekend. >> If you confirm we are able to substitute the size we will be happy to shi= p your order via Next Day to ensure it arrives in time. >>=20 >> Please advise, The Rug Dept. >> =20 >>=20 >> Did the seller solve your problem? >> Yes No Report message >>=20 >> Copyright 2018 Amazon, Inc, or its affiliates. All rights reserved. >> Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210 >>=20 >>=20 >> For Your Information: To help protect the trust and safety of our marketp= lace, and to help arbitrate potential disputes, we retain all messages buyer= s and sellers send through Amazon.com for two years. This includes your resp= onse to the message above. Amazon.com uses filtering technology to protect b= uyers and sellers from possible fraud. Messages that fail this filtering wil= l not be transmitted. >>=20 >> We want you to buy with confidence anytime you purchase products on Amazo= n.com. Learn more about Safe Online Shopping and our safe buying guarantee. >> [commMgrTok:A0245902PKY0NKH2T5TC] >=20 > Was this email helpful? > No response required > Report message >=20 > Please remember that you should not honor any requests to ship an item or c= omplete a transaction outside Amazon.com. >=20 > Copyright 2018 Amazon, Inc, or its affiliates. All rights reserved. > Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210 >=20 >=20 > For Your Information: To help protect the trust and safety of our marketpl= ace, and to help arbitrate potential disputes, we retain all messages buyers= and sellers send through Amazon.com for two years. This includes your respo= nse to the message above. Amazon.com uses filtering technology to protect bu= yers and sellers from possible fraud. Messages that fail this filtering will= not be transmitted. >=20 > We want you to buy with confidence anytime you purchase products on Amazon= .com. Learn more about Safe Online Shopping and our safe buying guarantee. > [commMgrTok:A10232591899A7GZWCQ7U] --Apple-Mail-E49409C1-F3A0-47D9-9DC8-0BEB0F252C22 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable



Begin forwarded= message:

From: Chelsea &= lt;jls2gzwm8l9jfc8= @marketplace.amazon.com>
Date: April 12, 2018 at 2:28:35 PM= EDT
To: "stephen@transo= cean.com" <stephen@transoce= an.com>
Subject: Re: Inquiry from Amazon customer Chelse= a: Received wrong item(Order: 112-4283828-5973826)
Reply-To: C= helsea <jls2gzw= m8l9jfc8@marketplace.amazon.com>

=09 = =09 = =
=
= = =
3D""
=09

You have received a message from buyer - Chelsea

This message concerns Order ID 112-4283828-5973826:

# ASIN PRODUCT N= AME
=20 1 B071HC153M Liora Manne Frontporch Ginger Jars Ind= oor/Outdoor Rug Blue 24"X36" 24"X36"/Novelty/Blue/Rectangle

Message:

=09

I=E2=80=99m running home to measure to see if my front step is big enou= gh for the bigger size. I will let you know within an hour. 

Sent from my iPhone

On Apr 12,= 2018, at 11:07 AM, The Rug Dept. - Amazon Marketplace <[e-mail address removed]> wrote:

=09 =09 =20 =20 =09 =20 =20 =20 =20 =20
=
= = =
3D""
=09

You have recei= ved a message from the Amazon Seller - The Rug Dept.
Order ID 112-4283828-5973826:

Message:

Good Afternoon Chelsea- I sincerely apologize for the mis-shipped item a=
nd the inconvenience this has caused.
Unfortunately, at this time we are temporarily out of stock on the 24"x36" s=
ize however we have a size 30"x48"
which we will be willing to ship at the same cost. We also understand you ne=
ed the rug for a party this weekend.
If you confirm we are able to substitute the size we will be happy to ship y=
our order via Next Day to ensure it arrives in time.

Please advise, The Rug Dept.

=20 =09
Did the seller solve your pro= blem?
Yes No Report message

= = =20 =20
=

= = Copyright 2018 Amazon, Inc, or its affiliates. All rights r= eserved.
= Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210

=

=09
For Your Information: To help protect the trust and safet= y of our marketplace, and to help arbitrate potential disputes, we retain al= l messages buyers and sellers send through Amazon= .com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect= buyers and sellers from possible fraud. Messages that fail this filtering w= ill not be transmitted.

We want you to buy with confidence anytime you purchase p= roducts on Amazon.com. Learn more about Safe Online Shopping and= our safe buying guaran= tee.
[commMgrTok:A0245902PKY0NKH2T5TC] =20
3D""

=
=20 Was t= his email helpful?=20 =20 No re= sponse required=20 =20 Repor= t message

= = =20 =20
=

Please remember that you sh= ould not honor any requests to ship an item or complete a transaction outsid= e Amazon.com.

Copyright 2018 Amazon, Inc,= or its affiliates. All rights reserved.
Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210

=

=09
For Your Information: To help protect the trust and safet= y of our marketplace, and to help arbitrate potential disputes, we retain al= l messages buyers and sellers send through Ama= zon.com for two years. This includes your response to the message above.= Amazon.com uses filtering technology to p= rotect buyers and sellers from possible fraud. Messages that fail this filte= ring will not be transmitted.

We want you to buy with confidence anytime you purchase p= roducts on Amazon.com. Learn more about Safe Online S= hopping and our safe buying guarantee.
[commMgrTok:A10232591899A7GZWCQ7U] =20
= --Apple-Mail-E49409C1-F3A0-47D9-9DC8-0BEB0F252C22--