Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id EA48D2EpzlrOUgAAInt2oQ ; Wed, 11 Apr 2018 08:27:29 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Wed, 11 Apr 2018 08:27:29 -0700 Received: from o1.sendgrid.aggregage.com ([208.117.52.73]:20585) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.89_1) (envelope-from ) id 1f6HeX-0005XH-Fj for sandyn@transocean.com; Wed, 11 Apr 2018 08:27:29 -0700 DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; d=aggregage.com; h=from:reply-to:to:subject:mime-version:content-type; s=s1; bh=YsPOAC2VabFf8qPUiy/fbynvwes=; b=o0p6lwqlY53o+wScKtEwvAP8MQZkw DB8c3nyEtdcLSmQvOtSlYEYXFxZ0vWMCTaz+Wa8Wk28sw5em+Sv4ApGX0T7Dz7JN VI1yU98orok8MK1u4xqgYatOjr49s2NETAKLkmf/P/5gm7qbL6Acblc+NOCLXAPN Ks3qYEw9dGYPNQ= Received: by filter0370p1las1.sendgrid.net with SMTP id filter0370p1las1-2142-5ACE290F-1D 2018-04-11 15:26:07.873224159 +0000 UTC Received: from venice.aggregage.com (unknown [69.89.67.44]) by ismtpd0008p1sjc2.sendgrid.net (SG) with ESMTP id a_MDmpdPQxCiAWMM0TZF2A for ; Wed, 11 Apr 2018 15:26:07.462 +0000 (UTC) From: Customer Experience Update Reply-to: Customer Experience Update To: Sandy Noriega Message-ID: <313729650.401457.1523460367337.JavaMail.resin@venice.aggregage.com> Subject: =?UTF-8?B?W1dlYmluYXJdIEdldCB0aGUgU3RhdHMgLSBEb27igJl0IEJlY29tZSBhIFRyYWdpYyBDdXN0b21lciBFeHBlcmllbmNlIFN0YXQ=?= =?UTF-8?B?aXN0aWM=?= MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_401456_933357203.1523460367335" Date: Wed, 11 Apr 2018 15:26:36 +0000 (UTC) X-SG-EID: QxKaeaCMIZtAYF8ycxpboY4mxlWBmG2Qp1HzLLnUygwHtsVp9mSjB3yt8HwbTuRG2xRn6ibvlE+hnu j9mRAz8LK8kaVYOq1vwsTvwNdroAxKZjD7lDDGM1gGSXVUgYYKLEXZFjSvV+qPlgWhAm6gVtyQfYA7 ylL205SPSDg1YVNeqa2PSoj4Ebvox6jtEsrt6/XeacRFpGQ61UL3BzdMXMA5i4RjP0ofoWIh4mfDck 06MEFgfjOgudxfgzB8vv0C X-SG-ID: SmDFk6fVVFXrSNgMN4Q94bejcu1NJs35onr4pssXcZLTUn2KQVbSIKNRjXblhYNoM9bZTU9xl7Z3qH KIl+8zRr7BdNIL3aY1ddi06HS9GAsKkItiE5+78PaYoZXnbHbHIUxLKIXlb9uNEw1/3BiL/+KXeA45 S09oDFE17DRTQFbjpbeIoMsO0zdh73ao1zdY7n9M2eALC0DieXcRCplmYFTEQudi3fUnQ64m3hezy8 Y= X-Spam-Status: No, score=1.8 X-Spam-Score: 18 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Subject: [Webinar] Get the Stats - Don’t Become a Tragic Customer Experience Statistic Live Webinar Get the Stats - Don’t Become a Tragic Customer Experience Statistic Register Now! The results are in: only 2% of customers prefer chatbots. Yet 66% of businesses plan to use a chatbot this year, with the intention to improve customer satisfaction. Are you surprised? If so, you’re not alone. Understanding customer expectations is key to your CX strategy. But technology and consumer preferences change so fast. How well do you really know what your customers want? The Genesys State of CX Report surveyed roughly 2,000 consumers and 1,300 businesses around the world. Discover what your customers expect when it comes to bots, AI, mobile messaging, and more. Join this webinar to see how we examine customer experience from the perspective of consumers and businesses to provide insight about: How consumers prefer to interact with a business What consumers value most when engaging with a business What personal information consumers are willing to share for a better CX experience Register now and we'll send you the recording afterward! Sponsored by: Genesys Customer Experience Update Editors editors@aggregage.com [...] Content analysis details: (1.8 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: aggregage.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.4393] 0.0 HTML_MESSAGE BODY: HTML included in message 1.1 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO ------=_Part_401456_933357203.1523460367335 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Subject: [Webinar] Get the Stats - Don=E2=80=99t Become a Tragic Customer E= xperience Statistic Live Webinar Get the Stats - Don=E2=80=99t Become a Tragic Customer Experie= nce Statistic Register Now! The results are in: only 2% of customers prefer= chatbots. Yet 66% of businesses plan to use a chatbot this year, with the = intention to improve customer satisfaction. Are you surprised? If so, you= =E2=80=99re not alone. Understanding customer expectations is key to your C= X strategy. But technology and consumer preferences change so fast. How wel= l do you really know what your customers want? The Genesys State of CX Repo= rt surveyed roughly 2,000 consumers and 1,300 businesses around the world. = Discover what your customers expect when it comes to bots, AI, mobile messa= ging, and more. Join this webinar to see how we examine customer experience= from the perspective of consumers and businesses to provide insight about:= How consumers prefer to interact with a business What consumers value most= when engaging with a business What personal information consumers are will= ing to share for a better CX experience Register now and we'll send you= the recording afterward! Sponsored by: Genesys Customer Experience Update = Editors editors@aggregage.com Powered by Aggregage - Industry insights your peers are reading. This email was sent to sandyn@transocean.com.=20 Unsubscribe: https://www.customerexperienceupdate.com/?cmd=3Dunsubscribe-so= &email=3Dsandyn%40transocean.com&key=3D8b1097e4e9e027e80e19f1392610b40d1db1= c3e5&blog-group-id=3D71&campaign_id=3D172&version=3Dv1 Copyright (c) 2018 | Aggregage | 525 South Douglas Ave, Suite 210 | El Segu= ndo, CA 90245 USA ------=_Part_401456_933357203.1523460367335 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable = [Webinar] Get the Stats - Don=E2=80=99t Become a Tragic Customer E= xperience Statistic =20=20 =20=20 =20=20=20=20=20=20 =20=20 =20=20=20=20 =20=20 =20=20 =20=20
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The results are in: only 2% of customers prefer chatbots. Yet 66% of busine= sses plan to use a chatbot this year, with the intention to improve custome= r satisfaction. Are you surprised? If so, you=E2=80=99re not alone. Underst= anding customer expectations is key to your CX strategy. But technology and= consumer preferences change so fast. How well do you really know what your= customers want?

The Genesys State of CX Report surveyed roughly 2,000 consumers and 1,300 b= usinesses around the world. Discover what your customers expect when it co= mes to bots, AI, mobile messaging, and more. Join this webinar to see how w= e examine customer experience from the perspective of consumers and busines= ses to provide insight about:

Register now= and we'll send you the recording afterward!

Sponsor= ed by: Genesys

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