Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id YHqyHfwbzlqtNgAAInt2oQ ; Wed, 11 Apr 2018 07:30:20 -0700 Return-path: Envelope-to: cs@transocean.com Delivery-date: Wed, 11 Apr 2018 07:30:20 -0700 Received: from admin.hsn.com ([192.234.237.20]:45875) by vps.transocean.com with esmtp (Exim 4.89_1) (envelope-from ) id 1f6GlG-0003fU-W9 for cs@transocean.com; Wed, 11 Apr 2018 07:30:20 -0700 Received: from sppuic04.hsn.net (unknown [10.27.3.55]) by admin.hsn.com (Postfix) with ESMTP id 4DE72205C9; Wed, 11 Apr 2018 10:29:30 -0400 (EDT) Date: Wed, 11 Apr 2018 10:29:30 -0400 (EDT) From: Improvements Dropship To: cs@transocean.com Message-ID: <05D0TA2TJYS378T2@hsn.com> Subject: J87184170001 TRANS OCEAN POSSIBLE SHORT SHIP MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_388022_510968759.1523456970318" X-Mailer: Genesys E-Mail 8.1.000.05 X-Spam-Status: No, score=0.6 X-Spam-Score: 6 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello,   The customer has informed us she did not receive the 5x8 and 2x8 sizes. Please ship these to the customer and provide tracking information.  Also, please provide the original tracking numbers for the items, as the one we have comes up as invalid.   If you need any additional assistance, please contact us at 1-800-253-9056 select option 2 8am to 7pm EST or email at dropship@improvementscatalog.com.   Sincerely,   Barbara Improvements Customer Accounts Team 1-800-253-9056 select option 2 www.improvementscatalog.com   Content analysis details: (0.6 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] 1.5 SUBJ_ALL_CAPS Subject is all capitals 0.0 WEIRD_PORT URI: Uses non-standard port number for HTTP -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 1.0 KAM_LAZY_DOMAIN_SECURITY Sending domain does not have any anti-forgery methods X-Spam-Flag: NO ------=_Part_388022_510968759.1523456970318 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello, =C2=A0 The customer has informed us she did not receive the 5x8 and 2x8 sizes. Ple= ase ship these to the customer and provide tracking information. =C2=A0Also= , please provide the original tracking numbers for the items, as the one we= have comes up as invalid. =C2=A0 If you need any additional assistance, please contact us at 1-800-253-9056 = select option 2 8am to 7pm EST or email at dropship@improvementscatalog.com= . =C2=A0 Sincerely, =C2=A0 Barbara Improvements Customer Accounts Team 1-800-253-9056 select option 2 www.improvementscatalog.com =C2=A0 -----Original Message----- From: Improvements Dropship [mailto:dropship@improvementscatalog.com]=20 Sent: Wednesday, April 11, 2018 8:41 AM To: yolanda@transocean.com Subject: [EXTERNAL] RE: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED - = Additional Info Requested =C2=A0 Hello Yolnada, =C2=A0 We have reached out to the customer to see which items she received.=C2=A0 = We will let you know as soon as they respond. =C2=A0 If you need any additional assistance, please contact us at 1.800.253.9056 = select option 2 between 8am to 7pm EST or email at dropship@improvementscat= alog.com. =C2=A0 =C2=A0 =C2=A0 Respectfully, =C2=A0 Ashley=20 Improvements Customer Accounts=20 1.800.253.9056 option #2 www.improvementscatalog.com=C2=A0 =C2=A0 =C2=A0 =C2=A0 On 4/10/2018 2:51 PM, yolanda noriega wrote: > ************************************************************************* > This email is from an external sender.=C2=A0 If you think it is malicious= or spam, please do not open any attachments or links and forward to Spam@h= sn.net=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=20 >=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=20 > ************************************************************************* >=20 > Good Afternoon Melinda, >=20 > Would you be able to tell us what sizes the customer is missing? We ship = these 4-piece sets in two bales. One bale would include the 2x3, 5x8 and 2x= 8. The second bale contains the 8x9 size rug only and we show that both pac= kages were delivered on 04/05/18 in West Roxbury, MA. >=20 >=C2=A0=20 >=20 > https://www.fedex.com/apps/fedextrack/?action=3Dtrack &trackingnumber=3D023509103108206,02350910310821= 3&cntry_code=3Dus=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=20 >=20 >=C2=A0=20 >=20 > Should you need further assistance please do not hesitate to contact us. >=20 >=C2=A0=20 >=20 > ** Please send all orders, inquiries, cancellations and order modificatio= ns directly to cs@transocean.com =C2=A0 = to avoid delays in processing.** >=20 > Please note: Effective 1/19/18 Trans-Oceans fax no. will change to 1-914-= 937-3140. >=20 > Please update your records accordingly to ensure your documents are all r= eceived at the proper location. Thank you for your prompt attention to this= matter. >=20 > Thank you, >=20 > Yolanda Noriega >=20 > Customer Service Rep. >=20 > Trans-Ocean Imports >=20 > 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 >=20 > 914.949.5656 Ext. 2 | 914.937.3140 >=20 >=C2=A0=20 >=20 > Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.=C2=A0 If you have re= ceived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be gua= ranteed secure or error-free the sender does not accept any liability for e= rrors or omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic transmi= ssion and the information contained herein belong to the sender and are pri= vileged and intended only for the use of the individual(s) named above. >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > From: Sandy =20 > Sent: Tuesday, April 10, 2018 11:42 AM > To: Yolanda Noriega (Yolanda Noriega) > Subject: FW: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > Thank you kindly, >=20 > Sandy Noriega >=20 > Customer Service Manager >=20 > 10 Midland Ave. Port Chester NY, 10573 >=20 > P-914.949.5656x2 / F-914.937.3140 >=20 >=C2=A0 Sandyn@transocean.com=C2=A0 >=20 >=C2=A0=20 >=20 > Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.=C2=A0 If you have re= ceived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be gua= ranteed secure or error-free the sender does not accept any liability for e= rrors or omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic transmi= ssion and the information contained herein belong to the sender and are pri= vileged and intended only for the use of the individual(s) named above >=20 >=C2=A0=20 >=20 > From: Improvements Dropship >=20 > Sent: Tuesday, April 10, 2018 11:32 AM > To: cs@transocean.com =20 > Subject: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED >=20 >=C2=A0=20 >=20 > Attention Vendor, >=20 >=C2=A0=20 >=20 > Thank you for partnering with Improvements .=20 >=20 >=C2=A0=20 >=20 > Our customer order the items listed below. However, they informed us that= they are missing 2 PIECES from=C2=A0 the highlighted ones listed below. Ca= n you advise if you shipped all 4 pieces=C2=A0 out if so can you respond wi= th a tracking number? If you havent shipped it out can you please express s= hip it next day and reply with a tracking number. We need to update our cus= tomer on when they can expect there missing items. >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > PO# J87184170001 >=20 >=C2=A0=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 > 347137=C2=A0 =C2=A0=20 >=20 > 1 >=20 > 4PC SAROUK RUG SET=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=20 >=20 >=20 >=20 > Sheilah Janus=20 > -=20 > 39 KEYSTONE ST=20 > WEST ROXBURY MA 02132-5125=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > Please reply as soon as possible so that we may update our customer >=20 >=C2=A0=20 >=20 > If you need any additional assistance, please contact us at 1-800-253-905= 6 select option 2 8am to 7pm EST or email at=C2=A0 dropship@improvementscatalog.com. >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > Sincerely, >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > Melinda McQuinn >=20 > Customer Account Team >=20 > Improvements >=20 > 1-800-253-9056, option #2 >=20 > dropship@improvementscatalog.com ------=_Part_388022_510968759.1523456970318 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
=

Hello,

 

T= he customer has informed us she did not receive the 5x8 and 2x8 sizes. Plea= se ship these to the customer and provide tracking information.  = ;Also, please provide the original tracking numbers for the items, a= s the one we have comes up as invalid.

 

If you need any additional as= sistance, please contact us at 1-800-253-9056 select option 2 8am to 7pm ES= T or email at dropship@improvementscatalog.com.

 

Sincerely,

 

Ba= rbara

Improvements Customer Accounts Team

1-800-253-9056 select option 2

ww= w.improvementscatalog.com

 

-----Original Message-----
From= : Improvements Dropship [mailto:dropship@improvementscatalog.com]
Sen= t: Wednesday, April 11, 2018 8:41 AM
To: yolanda@transocean.com
S= ubject: [EXTERNAL] RE: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED = - Additional Info Requested

 

Hello Yolnada,

 = ;

 

I= f you need any additional assistance, please contact us at 1.800.253.9056 s= elect option 2 between 8am to 7pm EST or email at drop= ship@improvementscatalog.com.

 

 <= /P>

=  

Respectfully,

 

Ashley

Impro= vements Customer Accounts

1.800.253.9056 option #2

=

w= ww.improvementscatalog.com 

 

 

 

=

On 4/10/2018 2:51 PM, yolanda noriega wrote:

> *********= ****************************************************************

=

> This email is from an external sender.  If you think it= is malicious or spam, please do not open any attachments or links and forw= ard to Spam@hsn.net       &n= bsp;            = ;

>          &n= bsp;            = ;            &n= bsp;            = ;            &n= bsp;            = ;

> ******************************************************= *******************

>

> Good Afternoon Mel= inda,

>

> Would you be able to tell us wha= t sizes the customer is missing? We ship these 4-piece sets in two bales. O= ne bale would include the 2x3, 5x8 and 2x8. The second bale contains the 8x= 9 size rug only and we show that both packages were delivered on 04/05/18 i= n West Roxbury, MA.

>

> 

<= P STYLE=3D"margin:0px 0px 0px 0px;font-family:calibri;font-size:15px;">>

> https://www.fe= dex.com/apps/fedextrack/?action=3Dtrack <= https://www.fedex.com/apps/fedextrack/?action=3Dt= rack&trackingnumber=3D023509103108206,023509103108213&cntry_code=3D= us> &trackingnumber=3D023509103108206,023509= 103108213&cntry_code=3Dus     

&= gt;

> 

>

> Should y= ou need further assistance please do not hesitate to contact us.

=

>

> 

>

> ** P= lease send all orders, inquiries, cancellations and order modifications dir= ectly to cs@transocean.com <blocked::mailt= o:cs@transocean.com>  to avoid delays in processing.**

>

> Please note: Effective 1/19/18 Trans-Oceans fax no= . will change to 1-914-937-3140.

>

> Pleas= e update your records accordingly to ensure your documents are all received= at the proper location. Thank you for your prompt attention to this matter= .

>

> Thank you,

> =

> Yolanda Noriega

>

> Customer S= ervice Rep.

>

> Trans-Ocean Imports=

>

> 10 Midland Ave. | Ste.M00 | Port Chester, NY= 10573

>

> 914.949.5656 Ext. 2 | 914.937.3= 140

>

> 

>

<= SPAN>> Confidentiality Notification: If you are not the intended recipie= nt, please do not disclose, disseminate, copy, distribute or take any actio= n in reliance on the contents of this electronic transmission.  If you have received this electronic transmission in error, please notify = us by telephone and immediately delete this message. As E-mail transmission= s cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which ar= ise because of electronic transmission. Any documents accompanying this ele= ctronic transmission and the information contained herein belong to the sen= der and are privileged and intended only for the use of the individual(s) n= amed above.

>

> 

> <= /P>

= > 

>

> From: Sandy <Sandyn@transocean.com>

> = Sent: Tuesday, April 10, 2018 11:42 AM

> To: Yolanda Norieg= a (Yolanda Noriega) <yolanda@transocean.com= >

> Subject: FW: DROPSHIPIM>J87184170001 TRANSO= CEAN SHORT SHIPPED

>

> 

>

> 

>

>  =

>

> Thank you kindly,

> =

> Sandy Noriega

>

> Custo= mer Service Manager

>

> 10 Midland Ave. Po= rt Chester NY, 10573

>

> P-914.949.5656x2 = / F-914.937.3140

>

>  <m= ailto:Sandyn@transocean.com> Sandyn@tr= ansocean.com 

>

> 

>

> Confidentiality Notification: If you ar= e not the intended recipient, please do not disclose, disseminate, copy, di= stribute or take any action in reliance on the contents of this electronic = transmission.  If you have received this electronic transmissio= n in error, please notify us by telephone and immediately delete this messa= ge. As E-mail transmissions cannot be guaranteed secure or error-free the s= ender does not accept any liability for errors or omissions in the contents= of this message, which arise because of electronic transmission. Any docum= ents accompanying this electronic transmission and the information containe= d herein belong to the sender and are privileged and intended only for the = use of the individual(s) named above

>

> 

>

> From: Improvements Dropship <= dropship@improvementscatalog.com <m= ailto:dropship@improvementscatalog.com> > =

> Sent: Tuesday, April 10, 2018 11:32 AM

> To: cs@transocean.com <mailto:cs@transocea= n.com>

> Subject: DROPSHIPIM>= ;J87184170001 TRANSOCEAN SHORT SHIPPED

>

>=  

>

> Attention Vendor,

>

> 

>

> Thank = you for partnering with Improvements .

>

>= ; 

>

> Our customer order the items = listed below. However, they informed us that they are missing 2 PIECES from=   the highlighted ones listed below. Can you advise if you ship= ped all 4 pieces  out if so can you respond with a tracki= ng number? If you havent shipped it out can you please express ship it next= day and reply with a tracking number. We need to update our customer on wh= en they can expect there missing items.

>

> =

>

> 

>

=

> 

>

> PO# J87184170001=

>

> 

>

> =

>

>

>

>=

>

> 347137  <https://prd34.ace.cbi.intl:8443/improve/f?p=3D200:100:123140209080502::= ::P100_orderno,P100_reset_flag:J87184170000,Y>&n= bsp;

>

> 1

>

<= P STYLE=3D"margin:0px 0px 0px 0px;font-family:calibri;font-size:15px;">> 4PC SAROUK RUG SET

>

> 

>

> 

>

>= ;

>

>

>

&g= t; Sheilah Janus

> -

> 39 KEYSTONE ST

> WEST ROXBURY MA 02132-5125

>

> 

>

> 

> =

> Please reply as soon as possible so that we may update o= ur customer

>

> 

> =

> If you need any additional assistance, please contact us= at 1-800-253-9056 select option 2 8am to 7pm EST or email at  = <mailto:dropship@improvementscatalog.com> dropship@improvementscatalog.com.

>

> 

&= gt;

> 

>

> 

>

> Sincerely,

>

> 

>

> 

&g= t;

> 

>

> Melinda M= cQuinn

>

> Customer Account Team

>

> Improvements

>

&g= t; 1-800-253-9056, option #2

>

> dropship@improvementscatalog.com <mailto:dropship@improvementscatalog.com>

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