Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 0LQNO/8nzVq3HwAAInt2oQ ; Tue, 10 Apr 2018 14:09:19 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Tue, 10 Apr 2018 14:09:19 -0700 Received: from resqmta-ch2-11v.sys.comcast.net ([69.252.207.43]:34524) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f60Vn-0002CE-Oz for sandyn@transocean.com; Tue, 10 Apr 2018 14:09:19 -0700 Received: from resomta-ch2-07v.sys.comcast.net ([69.252.207.103]) by resqmta-ch2-11v.sys.comcast.net with ESMTP id 60UpfLvf3OtE460V8fMeJ2; Tue, 10 Apr 2018 21:08:26 +0000 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=comcast.net; s=q20161114; t=1523394506; bh=PlWF2Dm7UteppLIwIewdzrsWgzslEHhlwj4IVgLA06w=; h=Received:Received:Date:From:Reply-To:To:Message-ID:Subject: MIME-Version:Content-Type; b=T11fu3qmBOInrCyAmKi157p4JigilEf8htbPr1/kX1Wq7QucO+oi1eMTIfG0DZoQ4 7hK/PgENh1/4eu6fkvnbohabhJ6MydSk8In97jgU1eOe1A+DLDyxDVdHac81kR+Xnb PgtLm88VDL9CLynAKJLLe6SJEhlqSF2BtW9k1SPtCO6mTWJWA9ZiAju9fHObLsHpD4 NuCVWcaZUO3hSMEIJ3Awr/FinzK9t27WBnv84dBuDDs8WHJBxB2oAnEdwDvfOTs5qr 4RpdkvIMslTmIQUCn/oWSvhvDUpzyJXm2ZVEaChFTrIWHibyBbgGM+AVCEs8/3w5ss 1tDODscrk4CZQ== Received: from oxapp-ch2g-32o.email.comcast.net ([96.118.129.143]) by resomta-ch2-07v.sys.comcast.net with SMTP id 60V8fk27s3TqQ60V8f0TaV; Tue, 10 Apr 2018 21:08:26 +0000 Date: Tue, 10 Apr 2018 17:08:26 -0400 (EDT) From: Mary K Reply-To: Mary K To: * Sandy Noriega Message-ID: <606809379.148375.1523394506390@connect.xfinity.com> In-Reply-To: <829616901.12613251523394344308.JavaMail.storm@wayfair.com> References: <829616901.12613251523394344308.JavaMail.storm@wayfair.com> Subject: Fwd: PT: Update on Ticket #15626139 - "US - Problem with an Order / Other - TransOcean (288)" MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_148374_2011239239.1523394506379" X-Priority: 3 Importance: Medium X-Mailer: Open-Xchange Mailer v7.8.4-Rev12 X-Originating-IP: 2601:18c:cc00:7130:e924:ca08:c0f2:916b X-Originating-Client: open-xchange-appsuite X-CMAE-Envelope: MS4wfMv5IVjo6/3JADdy3VB2S3eiDBzLJ/fwNiODnuVnYebhccmBLesEqDxwJLwmjhYRWvbQCGE+fb6t4mlxuub5pgmL6VVgFUZ16QYLBoW10RytFAD4C+Sr zT9GACsP7KUQjiVcTId2Uv228TV4juxsrHOx7QBeyzz9gTATOFJGww6FK1Rt84nX690VefXWgY9Lb2B31yAepPWAV57O4sixMTQ= X-Spam-Status: No, score=-1.5 X-Spam-Score: -14 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Sandy, I took the liberty of answering after the sent an additional email asking for a speedy answer! Mary K. McBride Trans-Ocean/Liora Manne mkm7262@comcast.net 508-380-9607 [...] Content analysis details: (-1.5 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends in digit (mkm7262[at]comcast.net) 0.2 FREEMAIL_REPLYTO_END_DIGIT Reply-To freemail username ends in digit (mkm7262[at]comcast.net) 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail provider (mkm7262[at]comcast.net) -0.0 RCVD_IN_MSPIKE_H2 RBL: Average reputation (+2) [69.252.207.43 listed in wl.mailspike.net] -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain X-Spam-Flag: NO ------=_Part_148374_2011239239.1523394506379 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Sandy, I took the liberty of answering after the sent an additional email asking f= or a speedy answer! Mary K. McBride Trans-Ocean/Liora Manne mkm7262@comcast.net 508-380-9607 -------- Original Message ---------- From: Project Tracker To: "cs@transocean.com" , "Sandyn@transocean.com" , "mkm7262@comcast.net" , "WayfairOps= 1@wayfair.com" , "ProjTracker@wayfair.com" Date: April 10, 2018 at 5:05 PM Subject: PT: Update on Ticket #15626139 - "US - Problem with an Order / Oth= er - TransOcean (288)" Update posted to ticket #15626139 "US - Problem with an Order / Other - TransOcean (288)" On 4/10/2018 5:05:44 PM Extranet User - MMcBride wrote: Hello, The item in question is on your Full Catalog Export as: LNT92602906 Bayou Breeze 87215394971 Arida Palm Hand-Tufted Green Indoor/Ou= tdoor Area Rug Arida Rug Size 9' x 12' I hope this helps you find it in your system. If not CS will be back at 9:00 AM and I know they will be happy to help. Mary All ticket updates should be entered directly on the Extranet via the link = below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe= r=3D15626139 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D15626139 Update History: 4/10/2018 5:05:44 PM =E2=80=93 MMcBride: Hello, The item in question is on your Full Catalog Export as: LNT92602906 Bayou Breeze 87215394971 Arida Palm Hand-Tufted Green Indoor/Ou= tdoor Area Rug Arida Rug Size 9' x 12' I hope this helps you find it in your system. If not CS will be back at 9:00 AM and I know they will be happy to help. Mary --------------------------------------------- 4/10/2018 4:35:59 PM =E2=80=93 Amanda Parker (Supplier Operations): Hello Supplier Team- Please advise as soon as possible. Thank you Amanda --------------------------------------------- 4/10/2018 4:25:12 PM =E2=80=93 Leslie Hodgdon (Sales & Service): A new ticket 15626139 has been created as a copy of 15621640 since it is co= mplete or closed Hello, The customer is interested in the 8.3x11.6 size, but I do not see this item= on our site. Please provide the following information: Manufacturer Supplier Country of Origin Product Name Supplier part # Manufacturer part # Wholesale Cost MAP Pricing (if available) Shipping Method Carton Weight Carton Dimensions (Height x Length x Width) Image Location (Supplier website) --------------------------------------------- 4/10/2018 3:31:53 PM =E2=80=93 Amanda Parker (Supplier Operations): Hello Supplier Team- A cancellation request has been sent. Thank you Amanda --------------------------------------------- 4/10/2018 2:20:28 PM =E2=80=93 TransOcean: PO#:CA109013553 Description: Good afternoon =E2=80=93 We received order # CA109013553 for item as noted below, Unfortunately the = size 8x10 on order is no longer available. We do have the rug in size 7.6x9.6 which we would be able to offer at 20% o= ff or size 8.3x11.6 which we will offer at the same cost of the 8x10 origin= ally ordered. Can you please review order and advise as to how you would like to proceed. --------------------------------------------- ------=_Part_148374_2011239239.1523394506379 MIME-Version: 1.0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

Hi Sandy,


I = took the liberty of answering after the sent an additional email asking for= a speedy answer!

Mary K. McBr= ide
Trans-Ocean/Liora Manne
mkm7262@comcas= t.net
508-380-9607


---------- Original Message -------= ---
From: Project Tracker <noreply@wayfair.com>
To: "cs@t= ransocean.com" <cs@transocean.com>, "Sandyn@transocean.com&= #34; <Sandyn@transocean.com>, "mkm7262@comcast.net" <mk= m7262@comcast.net>, "WayfairOps1@wayfair.com" <WayfairOps1@= wayfair.com>, "ProjTracker@wayfair.com" <ProjTracker@wayfai= r.com>
Date: April 10, 2018 at 5:05 PM
Subject: PT: Update on Tic= ket #15626139 - "US - Problem with an Order / Other - TransOcean (288)&= #34;

Update posted to ticket #15626139
"US - Problem with an = Order / Other - TransOcean (288)"

On 4/10/2018 5:05:44 PM Extran= et User - MMcBride wrote:
Hello,
The item in question is on your Full= Catalog Export as:
LNT92602906 Bayou Breeze 87215394971 Arida Palm Hand= -Tufted Green Indoor/Outdoor Area Rug Arida Rug Size 9' x 12'
I = hope this helps you find it in your system.
If not CS will be back at 9:= 00 AM and I know they will be happy to help.

Mary

All ticket = updates should be entered directly on the Extranet via the link below. Plea= se do not reply via email.
https://partners.wayfair.com/v/tickets/extran= et_tickets/manage?ticket_number=3D15626139

Wayfair Employees, click = here to view ticket:
https://admin.wayfair.com/tracker/views/89.php?prti= d=3D15626139

Update History:
= 4/10/2018 5:05:44 PM –= 60;MMcBride:
Hello,
The item in question is on your Full Catalog Export as:
LNT9= 2602906 Bayou Breeze 87215394971 Arida Palm Hand-Tufted Green Indoor/Outdoo= r Area Rug Arida Rug Size 9' x 12'
I hope this helps you find it= in your system.
If not CS will be back at 9:00 AM and I know they will = be happy to help.

Mary


4/10/2018 4:35:59 PM&#= 160;– Amanda Parker (Supplier Operations):
Hello Supplier Team-

Ple= ase advise as soon as possible.

Thank you

Amanda
<= br>
4/10/2018 4:25:12 PM – Leslie Hodgdon (Sales = 8; Service):
A new ticket 15626139 has been created as a copy of 15621640 since it is = complete or closed
Hello,

The customer is interested in the 8.3x= 11.6 size, but I do not see this item on our site. Please provide the follo= wing information:

Manufacturer
Supplier
Country of OriginProduct Name
Supplier part #
Manufacturer part #
Wholesale CostMAP Pricing (if available)
Shipping Method
Carton Weight
Carton = Dimensions (Height x Length x Width)
Image Location (Supplier website)


4/10/2018 3:31:53 PM – Amanda Parker = (Supplier Operations):
Hello Supplier Team-

A cancellation request has been sen= t.

Thank you

Amanda


4/10/2018 2:20:28= PM – TransOcean:
PO#:CA109013553

Description: Good afternoon &= #8211;

We received order # CA109013553 for item as noted below, Unfo= rtunately the size 8x10 on order is no longer available.
We do have the = rug in size 7.6x9.6 which we would be able to offer at 20% off or size 8.3x= 11.6 which we will offer at the same cost of the 8x10 originally ordered.
Can you please review order and advise as to how you would like to pr= oceed.


=20 ------=_Part_148374_2011239239.1523394506379--