Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id SJCwCLQHzVqIYAAAInt2oQ ; Tue, 10 Apr 2018 11:51:32 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Tue, 10 Apr 2018 11:51:32 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:57407 helo=TOWKSTAYolanda) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f5yMd-0006ac-Gc; Tue, 10 Apr 2018 11:51:31 -0700 Reply-To: From: "yolanda noriega" To: "'Improvements Drop Ship'" Cc: "'Sandy Noriega'" Subject: RE: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED - Additional Info Requested Date: Tue, 10 Apr 2018 14:51:30 -0400 Organization: Transocean Import Inc Message-ID: <01c701d3d0fc$f0aaae90$d2000bb0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_01C8_01D3D0DB.699AE350" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdPQ/PAFGco+q+nLR6GBlVOyQLGyng== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_01C8_01D3D0DB.699AE350 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Melinda, Would you be able to tell us what sizes the customer is missing? We ship = these 4-piece sets in two bales. One bale would include the 2x3, 5x8 and = 2x8. The second bale contains the 8x9 size rug only and we show that = both packages were delivered on 04/05/18 in West Roxbury, MA. =20 https://www.fedex.com/apps/fedextrack/?action=3Dtrack = = &trackingnumber=3D023509103108206,023509103108213&cntry_code=3Dus =20 =20 Should you need further assistance please do not hesitate to contact us. =20 ** Please send all orders, inquiries, cancellations and order = modifications directly to cs@transocean.com = to avoid delays in processing.** Please note: Effective 1/19/18 Trans-Ocean=E2=80=99s fax no. will change = to 1-914-937-3140. Please update your records accordingly to ensure your documents are all = received at the proper location. Thank you for your prompt attention to = this matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: Sandy =20 Sent: Tuesday, April 10, 2018 11:42 AM To: Yolanda Noriega (Yolanda Noriega) Subject: FW: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED =20 =20 =20 Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above =20 From: Improvements Dropship >=20 Sent: Tuesday, April 10, 2018 11:32 AM To: cs@transocean.com =20 Subject: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED =20 Attention Vendor, =20 Thank you for partnering with Improvements .=20 =20 Our customer order the items listed below. However, they informed us = that they are missing 2 PIECES from the highlighted ones listed below. = Can you advise if you shipped all 4 pieces out if so can you respond = with a tracking number? If you havent shipped it out can you please = express ship it next day and reply with a tracking number. We need to = update our customer on when they can expect there missing items. =20 =20 =20 PO# J87184170001 =20 347137 = =20 1 4PC SAROUK RUG SET=20 =20 =20 Sheilah Janus=20 -=20 39 KEYSTONE ST=20 WEST ROXBURY MA 02132-5125=20 =20 =20 Please reply as soon as possible so that we may update our customer =20 If you need any additional assistance, please contact us at = 1-800-253-9056 select option 2 8am to 7pm EST or email at = = dropship@improvementscatalog.com. =20 =20 =20 Sincerely, =20 =20 =20 Melinda McQuinn Customer Account Team Improvements 1-800-253-9056, option #2 dropship@improvementscatalog.com = =20 =20 =20 =20 =20 =20 ------=_NextPart_000_01C8_01D3D0DB.699AE350 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Good Afternoon = Melinda,

Would you be able to tell us = what sizes the customer is missing? We ship these 4-piece sets in two = bales. One bale would include the 2x3, 5x8 and 2x8. The second bale = contains the 8x9 size rug only and we show that both packages were = delivered on 04/05/18 in West Roxbury, MA.

 

https://ww= w.fedex.com/apps/fedextrack/?action=3Dtrack&trackingnumber=3D02350910= 3108206,023509103108213&cntry_code=3Dus=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0

 

Should you need further = assistance please do not hesitate to contact = us.

 

** = Please send all orders, inquiries, cancellations = and order modifications directly to cs@transocean.com to = avoid delays in processing.**

Please = note: Effective 1/19/18 Trans-Ocean=E2=80=99s fax no. will change = to 1-914-937-3140.

Please = update your records accordingly to ensure your documents are all = received at the proper location. Thank you for your prompt attention to = this matter.

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: Sandy = <Sandyn@transocean.com>
Sent: Tuesday, April 10, 2018 = 11:42 AM
To: Yolanda Noriega (Yolanda Noriega) = <yolanda@transocean.com>
Subject: FW: = DROPSHIPIM>J87184170001 TRANSOCEAN SHORT = SHIPPED

 

 

 

Thank you kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

 

From: Improvements Dropship <dropship@improvementscat= alog.com>
Sent: Tuesday, April 10, 2018 11:32 = AM
To: cs@transocean.com
Subject: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT = SHIPPED

 

Att= ention Vendor,

 

Tha= nk you for partnering with Improvements . 

 

Our= customer order the items listed below. However, they informed us that = they are missing 2 PIECES from  the highlighted ones listed = below. Can you advise if you shipped all 4 pieces  out if so = can you respond with a tracking number? If you havent shipped it out can = you please express ship it next day and reply with a tracking number. We = need to update our customer on when they can expect there missing = items.

 

 

 

PO#=  J87184170001

 

347137 =  

1

4PC SAROUK RUG SET =

 

 

Sheilah Janus
-
39 KEYSTONE ST =
WEST ROXBURY MA 02132-5125 =

 

 

Pleas= e reply as soon as possible so that we may update our = customer

 

If = you need any additional assistance, please contact us at 1-800-253-9056 = select option 2 8am to 7pm EST or email at dropship@improvementscatalog.com.=

 

 

 

Sin= cerely,

 

 

 

Mel= inda McQuinn

Cus= tomer Account Team

Imp= rovements

1-8= 00-253-9056, option #2

dropship@improvementscat= alog.com 

 

 

 

 

&nb= sp;

------=_NextPart_000_01C8_01D3D0DB.699AE350--