Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id IJgvBFB4ylrfagAAInt2oQ ; Sun, 08 Apr 2018 13:15:12 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Sun, 08 Apr 2018 13:15:12 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:59278 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f5GiV-00079Z-MD for sandyn@transocean.com; Sun, 08 Apr 2018 13:15:11 -0700 Reply-To: From: "Sandy" To: "Sandy Noriega \(Sandy Noriega\)" References: <1453631111.3202391521233688151.JavaMail.storm@wayfair.com> In-Reply-To: <1453631111.3202391521233688151.JavaMail.storm@wayfair.com> Subject: FW: Update on Ticket #15070750 - "Customer Received Cancelled Item for PO# CS105325270" Date: Sun, 8 Apr 2018 16:15:13 -0400 Organization: TO Message-ID: <014801d3cf76$4dc4ccb0$e94e6610$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0149_01D3CF54.C6B41710" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQHeVpDWoa8MIf7LHpGHFbopY3Bb9KPiP15w Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0149_01D3CF54.C6B41710 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable TRACKING =20 Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above =20 From: Madison Miller =20 Sent: Friday, March 16, 2018 4:55 PM To: madmiller@wayfair.com; cs@transocean.com; Sandyn@transocean.com; = mkm7262@comcast.net; WayfairOps1@wayfair.com; ProjTracker@wayfair.com Subject: PT: Update on Ticket #15070750 - "Customer Received Cancelled = Item for PO# CS105325270" =20 Update posted to ticket #15070750 "Customer Received Cancelled Item for PO# CS105325270" On 3/16/2018 4:54:48 PM Madison Miller wrote: Please advise:=20 If you want them retrieved it would need to be picked up. Our customer = is unable to drop it off anywhere.=20 Thank you! All ticket updates should be entered directly on the Extranet via the = link below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_num= ber=3D15070750 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D15070750 Update History: 3/16/2018 4:54:47 PM =E2=80=93 Madison Miller (Sales & Service): Please advise:=20 If you want them retrieved it would need to be picked up. Our customer = is unable to drop it off anywhere.=20 Thank you! =20 _____ =20 3/16/2018 4:52:12 PM =E2=80=93 Madison Miller (Sales & Service): Hello, Wayfair Operations has opened Ticket . Your response is needed by 11:52 AM EDT 03/19/2018. Follow the process below. DO NOT REPLY TO THIS E-MAIL. The customer on PO# CS105325270 has reported receiving item(s) = previously confirmed as cancelled: Clatterbuck Rust Indoor/Outdoor Area Rug HLDS3603 Please advise in the next 4 business hours if you would like to issue a = call tag for recovery. Additional Detail: Hey team! This PO was cancelled in our system on 03/04/18, but our mutual customer = received both rugs today. Please advise on if customer can = donate/dispose of if you want to retrieve them. Thank you! To access this ticket: 1. Log onto the Extranet: = [https://partners.wayfair.com/](https://partners.wayfair.com) 2. Click on 'Tickets' tab. A screen will open and list your tickets. 3. Click on the 'View' button of your ticket in the 'Action' column. The = ticket details will open. 4. Enter your update in the text box on top of the ticket details window = and click 'Update' or 'Update - Wayfair Response Required'. Thank you for your cooperation, The Wayfair Team =20 _____ =20 ------=_NextPart_000_0149_01D3CF54.C6B41710 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

TRACKING

 

Thank you = kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

 

From: = Madison Miller <madmiller@wayfair.com>
Sent: Friday, = March 16, 2018 4:55 PM
To: madmiller@wayfair.com; = cs@transocean.com; Sandyn@transocean.com; mkm7262@comcast.net; = WayfairOps1@wayfair.com; ProjTracker@wayfair.com
Subject: PT: = Update on Ticket #15070750 - "Customer Received Cancelled Item for = PO# CS105325270"

 

Update = posted to ticket #15070750
"Customer Received Cancelled Item for = PO# CS105325270"

On 3/16/2018 4:54:48 PM Madison Miller = wrote:
Please advise:

If you want them retrieved it would = need to be picked up. Our customer is unable to drop it off anywhere. =

Thank you!

All ticket updates should be entered directly = on the Extranet via the link below. Please do not reply via email.
https://partners.wayfair.com/v/tickets/extranet_t= ickets/manage?ticket_number=3D15070750

Wayfair Employees, = click here to view ticket:
= https://admin.wayfair.com/tracker/views/89.php?prtid=3D15070750
Update History:

3/16/2018 4:54:47 PM =E2=80=93 Madison Miller = (Sales & Service):

Please advise:

If you want them retrieved it = would need to be picked up. Our customer is unable to drop it off = anywhere.

Thank you!

 

3/16/2018 4:52:12 = PM =E2=80=93 Madison Miller (Sales & = Service):

Hello,

Wayfair Operations has opened Ticket = .
Your response is needed by 11:52 AM EDT 03/19/2018.
Follow the = process below. DO NOT REPLY TO THIS E-MAIL.

The customer on PO# = CS105325270 has reported receiving item(s) previously confirmed as = cancelled:

Clatterbuck Rust Indoor/Outdoor Area Rug = HLDS3603

Please advise in the next 4 business hours if you would = like to issue a call tag for recovery.

Additional Detail:
Hey = team!

This PO was cancelled in our system on 03/04/18, but our = mutual customer received both rugs today. Please advise on if customer = can donate/dispose of if you want to retrieve them.

Thank = you!

To access this ticket:

1. Log onto the Extranet: = [https://partners.wayfair.com/](https://partners.wayfair.com)2. Click on 'Tickets' tab. A screen will open and list your = tickets.
3. Click on the 'View' button of your ticket in the 'Action' = column. The ticket details will open.
4. Enter your update in the = text box on top of the ticket details window and click 'Update' or = 'Update - Wayfair Response Required'.



Thank you for your = cooperation, The Wayfair Team

 

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