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From: "Pratt, Kimberly" <Kimberly.Pratt@hsn.net>
To: "mike@transocean.com" <mike@transocean.com>, "kathy@transocean.com"
	<kathy@transocean.com>, "louk@transocean.com" <louk@transocean.com>,
	"sandyn@transocean.com" <sandyn@transocean.com>, "rwatts29@bellsouth.net"
	<rwatts29@bellsouth.net>
CC: "Grady, Sorie" <Sorie.Grady@hsn.net>
Subject: RE: [EXTERNAL] RE: *Multiple Request* Drop Ship Open Order Report -
 TRANS OCEAN IMPORT CO
Thread-Topic: [EXTERNAL] RE: *Multiple Request* Drop Ship Open Order Report -
 TRANS OCEAN IMPORT CO
Thread-Index: AdPNsa1+7nDkQUWYSLakHNwf0QCVRgAQp7QAAAhJ+mA=
Date: Fri, 6 Apr 2018 18:15:12 +0000
Message-ID: <b4532754c0d54ee78e36c1086db95f88@HIPWEXA003.stpete.hsn.net>
References: <8ac07537fca147f0aa36be0a5a0f6b93@HIPWEXA003.stpete.hsn.net>
 <0bcc01d3cdd2$c66ec210$534c4630$@transocean.com>
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 Content preview:  Hello Mike, Thank you, they have update to a "shipped" status.
    Hope you all have a great weekend, Kim [...] 
 
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--_000_b4532754c0d54ee78e36c1086db95f88HIPWEXA003stpetehsnnet_
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Hello Mike,

Thank you, they have update to a "shipped" status.

Hope you all have a great weekend,
Kim

From: Mike [mailto:mike@transocean.com]
Sent: Friday, April 06, 2018 2:12 PM
To: Pratt, Kimberly <Kimberly.Pratt@hsn.net>; kathy@transocean.com; louk@tr=
ansocean.com; sandyn@transocean.com; rwatts29@bellsouth.net
Cc: Grady, Sorie <Sorie.Grady@hsn.net>
Subject: [EXTERNAL] RE: *Multiple Request* Drop Ship Open Order Report - TR=
ANS OCEAN IMPORT CO

This email is from an external sender.  If you think it is malicious or spa=
m, please do not open any attachments or links and forward to Spam@hsn.net<=
mailto:Spam@hsn.net>

Hi Kimberly!

These have been updated in the portal. Have a great weekend.

Mike Toone
EDI Coordinator
Trans-Ocean Imports
10 Midland Avenue |Suite M00| Port Chester, NY 10573
914.949.5656 x149 | 914.937.3140 fax
mike@transocean.com<mailto:mike@transocean.com>

Confidentiality Notification: If you are not the intended recipient, please=
 do not disclose, disseminate, copy, distribute or take any action in relia=
nce on the contents of this electronic transmission.  If you have received =
this electronic transmission in error, please notify us by telephone and im=
mediately delete this message. As E-mail transmissions cannot be guaranteed=
 secure or error-free the sender does not accept any liability for errors o=
r omissions in the contents of this message, which arise because of electro=
nic transmission. Any documents accompanying this electronic transmission a=
nd the information contained herein belong to the sender and are privileged=
 and intended only for the use of the individual(s) named above.

From: Pratt, Kimberly <Kimberly.Pratt@hsn.net<mailto:Kimberly.Pratt@hsn.net=
>>
Sent: Friday, April 06, 2018 10:15 AM
To: kathy@transocean.com<mailto:kathy@transocean.com>; louk@transocean.com<=
mailto:louk@transocean.com>; sandyn@transocean.com<mailto:sandyn@transocean=
.com>; mike@transocean.com<mailto:mike@transocean.com>; rwatts29@bellsouth.=
net<mailto:rwatts29@bellsouth.net>
Cc: Grady, Sorie <Sorie.Grady@hsn.net<mailto:Sorie.Grady@hsn.net>>
Subject: *Multiple Request* Drop Ship Open Order Report - TRANS OCEAN IMPOR=
T CO
Importance: High


All,

You have provided the tracking for the orders listed on the attached spread=
sheet, but until the  856 (ASN) ship confirmation file is sent to HSN they =
will not close, this means that we are unable to charge the customers for t=
he orders shipped not can we pay Trans Ocean Import for these shipments.



As mentioned in yesterday's email, if you are unable to send these through =
the EDI, you can manually confirm them on the HSN portal.   A response on t=
his is needed by 2pm EST today.





As a reminder orders received by the customer after the expected delivery d=
ates provided on the spreadsheet are subject to non-reversible chargeback's=
.



If these orders have not shipped and will not meet customer delivery expect=
ations, please confirm that you will upgrade the shipping of the order(s) a=
t your company's expense to meet this timeline.



Just a reminder to all:  Our focus this year is on delivery performance.  H=
SN is raising the bar considerably in the name of our customer's experience=
.  Equally as important to delivery, is the accurate and timely receipt of =
your shipping confirmations.  We would appreciate your continued support in=
 moving with this together with HSN.



Please contact me if you have any questions.



Thank you,
Kimberly Pratt
HSN DropShip Coordinator - Operations
HSN, 1 HSN Drive, St. Petersburg, FL 33729
Office 727.872.4680, Fax 727.872.6902
Kimberly.Pratt@hsn.net<mailto:Kimberly.Pratt@hsn.net>






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<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif;color:#1F497D">Hello Mike,
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif;color:#1F497D">Thank you, they have update to a &#8220;shipped=
&#8221; status.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif;color:#1F497D">Hope you all have a great weekend,<br>
Kim<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Mike [mailto:mike@transocean.com] <br>
<b>Sent:</b> Friday, April 06, 2018 2:12 PM<br>
<b>To:</b> Pratt, Kimberly &lt;Kimberly.Pratt@hsn.net&gt;; kathy@transocean=
.com; louk@transocean.com; sandyn@transocean.com; rwatts29@bellsouth.net<br=
>
<b>Cc:</b> Grady, Sorie &lt;Sorie.Grady@hsn.net&gt;<br>
<b>Subject:</b> [EXTERNAL] RE: *Multiple Request* Drop Ship Open Order Repo=
rt - TRANS OCEAN IMPORT CO<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-size:8.5pt;font-family:&=
quot;Verdana&quot;,sans-serif;color:red">This email is from an external sen=
der. &nbsp;</span></strong><b><span style=3D"font-size:8.5pt;font-family:&q=
uot;Verdana&quot;,sans-serif;color:red">If you think it is malicious
 or spam, please do not open any attachments or links and forward to&nbsp;<=
/span></b><span style=3D"font-size:8.5pt;font-family:&quot;Verdana&quot;,sa=
ns-serif"><a href=3D"mailto:Spam@hsn.net">Spam@hsn.net</a></span><b><span s=
tyle=3D"font-family:&quot;Verdana&quot;,sans-serif;color:red"><br>
</span></b><span style=3D"font-size:12.0pt;font-family:&quot;Verdana&quot;,=
sans-serif">&nbsp;</span><span style=3D"font-size:12.0pt;font-family:&quot;=
Times New Roman&quot;,serif"><o:p></o:p></span></p>
<p class=3D"MsoNormal">Hi Kimberly!<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">These have been updated in the portal. Have a great =
weekend.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ar=
ial&quot;,sans-serif">Mike Toone</span><span style=3D"font-size:12.0pt"><o:=
p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ar=
ial&quot;,sans-serif">EDI Coordinator</span><o:p></o:p></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ar=
ial&quot;,sans-serif">Trans-Ocean Imports</span><o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ar=
ial&quot;,sans-serif">10 Midland Avenue |Suite M00| Port Chester, NY 10573<=
/span><o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ar=
ial&quot;,sans-serif">914.949.5656 x149 | 914.937.3140 fax</span><o:p></o:p=
></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ar=
ial&quot;,sans-serif"><a href=3D"mailto:mike@transocean.com"><span style=3D=
"color:blue">mike@transocean.com</span></a></span><o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ar=
ial&quot;,sans-serif">Confidentiality Notification: If you are not the inte=
nded recipient, please do not disclose, disseminate, copy, distribute or ta=
ke any action in reliance on the contents of this
 electronic transmission.&nbsp; If you have received this electronic transm=
ission in error, please notify us by telephone and immediately delete this =
message. As E-mail transmissions cannot be guaranteed secure or error-free =
the sender does not accept any liability
 for errors or omissions in the contents of this message, which arise becau=
se of electronic transmission. Any documents accompanying this electronic t=
ransmission and the information contained herein belong to the sender and a=
re privileged and intended only
 for the use of the individual(s) named above.</span><o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Pratt, Kimberly &lt;<a href=3D"mailto:K=
imberly.Pratt@hsn.net">Kimberly.Pratt@hsn.net</a>&gt;
<br>
<b>Sent:</b> Friday, April 06, 2018 10:15 AM<br>
<b>To:</b> <a href=3D"mailto:kathy@transocean.com">kathy@transocean.com</a>=
; <a href=3D"mailto:louk@transocean.com">
louk@transocean.com</a>; <a href=3D"mailto:sandyn@transocean.com">sandyn@tr=
ansocean.com</a>;
<a href=3D"mailto:mike@transocean.com">mike@transocean.com</a>; <a href=3D"=
mailto:rwatts29@bellsouth.net">
rwatts29@bellsouth.net</a><br>
<b>Cc:</b> Grady, Sorie &lt;<a href=3D"mailto:Sorie.Grady@hsn.net">Sorie.Gr=
ady@hsn.net</a>&gt;<br>
<b>Subject:</b> *Multiple Request* Drop Ship Open Order Report - TRANS OCEA=
N IMPORT CO<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText">All, <o:p></o:p></p>
<p class=3D"MsoPlainText">You have provided the tracking for the orders lis=
ted on the attached spreadsheet, but until the&nbsp; 856 (ASN) ship confirm=
ation file is sent to HSN they will not close, this means that we are unabl=
e to charge the customers for the orders
 shipped not can we pay Trans Ocean Import for these shipments.&nbsp; <o:p>=
</o:p></p>
<p class=3D"MsoPlainText"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText">As mentioned in yesterday&#8217;s email, if you a=
re unable to send these through the EDI, you can manually confirm them on t=
he HSN portal. &nbsp;&nbsp;A response on this is needed by 2pm EST today.
<o:p></o:p></p>
<p class=3D"MsoPlainText"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText">As a reminder orders received by the customer aft=
er the expected delivery dates provided on the spreadsheet are subject to n=
on-reversible chargeback&#8217;s.<o:p></o:p></p>
<p class=3D"MsoPlainText"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText">If these orders have not shipped and will not mee=
t customer delivery expectations, please confirm that you will upgrade the =
shipping of the order(s) at your company&#8217;s expense to meet this timel=
ine.<o:p></o:p></p>
<p class=3D"MsoPlainText"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText">Just a reminder to all:&nbsp; Our focus this year=
 is on delivery performance.&nbsp; HSN is raising the bar considerably in t=
he name of our customer's experience.&nbsp; Equally as important to deliver=
y, is the accurate and timely receipt of your shipping
 confirmations.&nbsp; We would appreciate your continued support in moving =
with this together with HSN.<o:p></o:p></p>
<p class=3D"MsoPlainText"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText">Please contact me if you have any questions.<o:p>=
</o:p></p>
<p class=3D"MsoPlainText"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif">Thank you,</span><span style=3D"font-family:&quot;Times New R=
oman&quot;,serif"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif">Kimberly Pratt<br>
HSN DropShip Coordinator - Operations</span><o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Century Gothic&quot=
;,sans-serif">HSN, 1 HSN Drive, St. Petersburg, FL 33729<br>
Office 727.872.4680, Fax 727.872.6902<br>
<a href=3D"mailto:Kimberly.Pratt@hsn.net"><span style=3D"color:blue">Kimber=
ly.Pratt@hsn.net</span></a></span><o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoPlainText">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp; <o:p></o:p></p>
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