Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 4Gy/FhiRx1rlVAAAInt2oQ ; Fri, 06 Apr 2018 08:24:08 -0700 Return-path: Envelope-to: marci@transocean.com Delivery-date: Fri, 06 Apr 2018 08:24:08 -0700 Received: from mailgwva04.rightnowtech.com ([129.152.44.124]:37418) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f4TDj-0005qK-1E for marci@transocean.com; Fri, 06 Apr 2018 08:24:08 -0700 DKIM-Signature: v=1; a=rsa-sha1; d=mailva.custhelp.com; s=dkimrnt; c=relaxed/relaxed; q=dns/txt; i=@mailva.custhelp.com; t=1523028206; h=From:Subject:Date:To:MIME-Version:Content-Type; bh=Nn2OlkY5CwItWdI2+SToBxwvlRs=; b=VGTYWudrf+hP9BSYWsm21ds3Sunuw34WCeGtW60thxhM0zJji0gjLWSgr8MvKsbq lywHMRz+jG97D+M/LazngkjjTdpbS7rrLnl9tZwnSe4aIsMgSDt+a3jh+eiSCPCi fiwrNECChvfSviHgkiOOT9yMv6Yomo5CddrwftgvuH8=; DomainKey-Signature: q=dns; a=rsa-sha1; c=nofws; s=dkrnt; d=mailva.custhelp.com; h=Received:Content-Type:Content-Transfer-Encoding:From:Reply-To:To:Date:Subject:MIME-Version:Message-Id; b=V16WfakvNWItnhl/b8zeqgxTyTF7Qu+pM/IA75xwlWdhjnfymWpju+i4hk4K3zYF B4kDvveaqi8ZhIiAws1z+KZOxNw4Ehd1RDUvu43nS8s47z//roEhuKeVCH06Y4Ad qMTmFy8YHOVb5TplXHwQpQ/bJI2qPoPpWnAoelOFZyk= Received: from [10.84.0.83] ([10.84.0.83:37897] helo=access-va.rightnowtech.com) by rntva124.rnmk.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP id AE/BC-20407-EE097CA5; Fri, 06 Apr 2018 11:23:26 -0400 Received: from webva20.int.rightnowtech.com (localhost [127.0.0.1]) by access-va.rightnowtech.com ("Mail Server") with SMTP id 296A42E041 for ; Fri, 6 Apr 2018 11:23:26 -0400 (EDT) Content-Type: Text/Plain; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable From: vdcservice@mailva.custhelp.com Reply-To: vdcservice@mailva.custhelp.com To: marci@transocean.com Date: Fri, 6 Apr 2018 11:23:26 -0400 (EDT) Subject: BBB3204713821-Refund Request PO Number DB3W7WY [Incident: 180404-000882] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=0.2 X-Spam-Score: 2 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Subject BBB3204713821-Refund Request PO Number DB3W7WY Discussion Thread Response By Email (Virgilio) (04/06/2018 11:23 AM) Hello [...] Content analysis details: (0.2 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_PASS SPF: sender matches SPF record -0.5 BAYES_05 BODY: Bayes spam probability is 1 to 5% [score: 0.0332] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.8 KAM_ASCII_DIVIDERS Spam that uses ascii formatting tricks X-Spam-Flag: NO --------------------------------------------------------------- Subject --------------------------------------------------------------- BBB3204713821-Refund Request PO Number DB3W7WY Discussion Thread --------------------------------------------------------------- Response By Email (Virgilio) (04/06/2018 11:23 AM) =20 Hello=20 Can you please advise if you guys ship this item on the a different Track= ing # since the customer is asking for refund=20 Customer By CSS Email (Eric Barbosa) (04/04/2018 09:57 AM) =20 Hello, requested a refund for the items returned to the warehouse. = =20 |BBB3204713821 = =20 Order Number | = =20 ------------------------------+-----------------------------------------= -------------------=20 | = =20 Action Required | Please refund: = =20 | = =20 | = =20 (delete the action that does | Original form of payment = =20 not apply) | = =20 ------------------------------+-----------------------------------------= -------------------=20 |46314604 = =20 SKU#(s) | = =20 = =20 Thank you, Eric Barbosa Bed Bath & Beyond eService Center Representative 1-800-GO-BEYOND/1(800) 462-3966 =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D image File A= ttachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D 0E317376.gif, 199316 bytes, Added to incident Question Reference # 180404-000882 Date Created: 04/04/2018 09:57 AM Date Last Updated: 04/06/2018 11:23 AM Status: Waiting for Response [---001:001115:17043---]