Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id uCW5GDuBxloLLwAAInt2oQ ; Thu, 05 Apr 2018 13:04:11 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Thu, 05 Apr 2018 13:04:11 -0700 Received: from mail-pl0-f43.google.com ([209.85.160.43]:39877) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.89_1) (envelope-from ) id 1f4B6z-0003Av-Kd for sandyn@transocean.com; Thu, 05 Apr 2018 13:04:11 -0700 Received: by mail-pl0-f43.google.com with SMTP id s24-v6so20729000plq.6 for ; Thu, 05 Apr 2018 13:03:38 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=onekingslane.com; s=google; h=date:from:reply-to:to:message-id:in-reply-to:subject:mime-version; bh=cLi+Ogn3VXoX8N9H0wlUiGdn88bYaofG86sL3mQUpEI=; b=O3wON8DsDHGlH7C4w/9flKwJIcckLEn12pKUAUYLZjjgzJCM+xKdgej4qIEYgvylvv hG/FITCWiC5O+pQgLXQHhofaYDPkDXfMCwaUzl8gYO6JI5BmiolbHvlUqxLUJPTSH8Ej MvauIqJqLuuYkN9qtJGh0nV6GYYHi7NbHJifY= X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:date:from:reply-to:to:message-id:in-reply-to :subject:mime-version; bh=cLi+Ogn3VXoX8N9H0wlUiGdn88bYaofG86sL3mQUpEI=; b=Ysk+afPUu3ZXbtl/AcWNV+mThCKPEwwVlFlmSTSdgAFwFfSfpGDi5R9NnQ9cvrK15Y EPA+Llt+8Tzcd5I0G0ZXkqfpDJKduBWOHLQYyU971ZOCl5TS1dfSFIkL3zInxlBhuqLG 3GNRPp1yLbC8xrhXGPCb4yYdM7MmehbYI8zipkY2ReCCfUcGJg4LC0LXECz4AB/zyw0x R6bdUrAueT2l2VqjgTK6vdPNQFKngPhG26C5v6zwQnwefYatGUsVBFocbPb74XPkbuVZ TgJxziQF1Ab4ot0MuhApRAzSqUwjKRMT+IrCnCj/9JjRw39OX0z/u72yyCXFMmfnTWvr fV8A== X-Gm-Message-State: AElRT7H8zi23s1k/uMllbKa61LTTZGS0P+ZqolGXsbL5M7A+oAZnFPBO lxtA2mivne3sUXmNUi6zDYawg0wG X-Google-Smtp-Source: AIpwx48qpJFDUJ16Kd62hx4E9bhamdJqQLGL7del5tmOibyPOEr0ML3EjAz/5/BczKm1jMCpIQECtA== X-Received: by 2002:a17:902:b095:: with SMTP id p21-v6mr23956935plr.31.1522958597282; Thu, 05 Apr 2018 13:03:17 -0700 (PDT) Received: from delayed-be-usw1b-03.internal.desk.com (ec2-54-241-38-5.us-west-1.compute.amazonaws.com. [54.241.38.5]) by smtp.gmail.com with ESMTPSA id 67sm16619851pfp.122.2018.04.05.13.03.15 for (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Thu, 05 Apr 2018 13:03:15 -0700 (PDT) Date: Thu, 5 Apr 2018 20:03:15 +0000 From: Customer Care Reply-To: Customer Care To: sandyn@transocean.com Message-Id: <5ac5566463617_4a0a3ff18ead932c678f7@help.onekingslane.com> In-Reply-To: <021c01d3cc21$6ac85fa0$40591ee0$@transocean.com> Subject: RE: A Message From One Kings Lane Customer Care Mime-Version: 1.0 Content-Type: multipart/alternative; boundary=mimepart_5ac6810388f6c_1a6993fdcf64d9320111929f X-Mailer: Desk.com Support Platform X-Spam-Status: No, score=0.7 X-Spam-Score: 7 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: When responding, please type above this line. Customer: OKL Feedback Subject: Ira Outdoor Rug | Color [...] Content analysis details: (0.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: scene7.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.4975] 0.0 T_KAM_HTML_FONT_INVALID BODY: Test for Invalidly Named or Formatted Colors in HTML 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.0 T_REMOTE_IMAGE Message contains an external image X-Spam-Flag: NO --mimepart_5ac6810388f6c_1a6993fdcf64d9320111929f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: Quoted-printable __________________________________ When responding, please type above this line. -------------------------------------------------------------------------= ----------------------------------- Customer: OKL Feedback Subject: Ira Outdoor Rug | Color -------------------------------------------------------------------------= ----------------------------------- Shynae | APR 05, 2018 | 02:03PM MDT Hello, Thank you for your help. Kind Regards, Shynae McFarlane eService Digital Communication = ONE KINGS LANE 315 Hudson Street, 8th floor New York, NY 10013-1009 855-746-7655 www.onekingslane.com In NYC ? Visit us in person at The Studio -------------------------------------------------------------------------= ----------------------------------- Sandy | APR 04, 2018 | 08:30AM MDT = Good Morning Shynae- The depicted rug is more of an Aqua. https://www.onekingslane.com/p/4555767-ira-outdoor-rug-blue.do?refType=3D= &from=3DSearch Should I be able to assist you further please do not hesitate to contact = me. Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission. If you have rec= eived this electronic transmission in error, please notify us by telephon= e and immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise beca= use of electronic transmission. Any documents accompanying this electroni= c transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) nam= ed above From: Customer Care Sent: Tuesday, April 03, 2018 4:34 PM To: sandyn@transocean.com Subject: A Message From One Kings Lane Customer Care -------------------------------------------------------------------------= ----------------------------------- Shynae | APR 03, 2018 | 02:33PM MDT Hello, I hope this message finds you well. We have a customer who is interested = in the Ira Outdoor Rug, Blue. Specifically, can you confirm the color of = this rug? Is the color more of baby blue, aqua, or teal? Unfortunately, w= e are unable to provide your item sku number. Please see the link below f= or your reference. https://www.onekingslane.com/p/4555767-ira-outdoor-rug-blue.do?refType=3D= &from=3DSearch Jda sku: 60579690 OKL sku: LIO12677 Thank you for your help! Kind Regards, Shynae McFarlane eService Digital Communication = ONE KINGS LANE 315 Hudson Street, 8th floor New York, NY 10013-1009 855-746-7655 www.onekingslane.com In NYC ? Visit us in person at The Studio -------------------------------------------------------------------------= ----------------------------------- This message was sent to sandyn@transocean.com in reference to Case #: 28= 42668. -------------------------------------------------------------------------= ----------------------------------- [[dff33cdfaca17ea7a9115afacf9c0cf98e514950-1175473372]]= --mimepart_5ac6810388f6c_1a6993fdcf64d9320111929f Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: Quoted-printable
_________________= _________________
=
=
=
= = = = APR 05, 2018  |  02:03PM MDT


=E2=80=93

Hello,

Thank you for your help.

Kind Regards,

=E2=80=93
= Shynae
Shynae McFarlane
eService Digital Communication =
ONE KINGS LANE
315 Hudson Street, 8th floor
New York, NY 10013-1009
855-746-7655


www.onekingslane.com
In NYC ? Visit us in person at The Studio
= =
*For your reference = this is Case #: 2842668
= =
= = = = = = = = APR 04,= 2018  |  08:30AM MDT

= = = = Sandy = = = replied:
=

= Good Morning Shynae-

The depicted rug is m= ore of an Aqua.

https://www.onekingslane.com/p/4555767-ira-outdo= or-rug-blue.do?refType=3D&from=3DSearch

Should I be able to = assist you further please do not hesitate to contact me.


Thank you kindly,

Sandy Noriega

Customer Service Man= ager

10 Midland Ave. Port Chester NY, 10573

P-914.949.5= 656x2 / F-914.937.3140

<mailto:Sandyn@transocean.com> San= dyn@transocean.com



Confidentiality Notification: If yo= u are not the intended recipient, please do not disclose, disseminate, co= py, distribute or take any action in reliance on the contents of this ele= ctronic transmission. If you have received this electronic transmission = in error, please notify us by telephone and immediately delete this messa= ge. As E-mail transmissions cannot be guaranteed secure or error-free the= sender does not accept any liability for errors or omissions in the cont= ents of this message, which arise because of electronic transmission. Any= documents accompanying this electronic transmission and the information = contained herein belong to the sender and are privileged and intended onl= y for the use of the individual(s) named above



From: C= ustomer Care <customercare@onekingslane.com>
Sent: Tuesday, Apr= il 03, 2018 4:34 PM
To: sandyn@transocean.com
Subject: A Message = From One Kings Lane Customer Care



=
*For your referenc= e this is Case #: 2842668
= =
= = = = = = = = APR 03, 2018  |  02:33PM MDT


=E2=80=93

Hello,

I hope this message finds you well. We ha= ve a customer who is interested in the Ira Outdoor Rug, Blue. Specificall= y, can you confirm the color of this rug? Is the color more of baby blue,= aqua, or teal? Unfortunately, we are unable to provide your item sku num= ber. Please see the link below for your reference.

https://www.onekingslane.com/p/4555767-ir= a-outdoor-rug-blue.do?refType=3D&from=3DSearch

Jda sku: 60579690

OKL sku: LIO12677

Thank you for your help!

Kind Regards,

=E2=80=93
= Shynae
Shynae McFarlane
eService Digital Communication =
ONE KINGS LANE
315 Hudson Street, 8th floor
New York, NY 10013-1009
855-746-7655


www.onekingslane.com
In NYC ? Visit us in person at The Studio
= =
*For your reference = this is Case #: 2842668
= = = = = = = = =
= = = =
=
=
=
[[dff33cdfaca17ea= 7a9115afacf9c0cf98e514950-1175473372]]= --mimepart_5ac6810388f6c_1a6993fdcf64d9320111929f--