Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 6DTPLJTGw1oLRwAAInt2oQ ; Tue, 03 Apr 2018 11:23:16 -0700 Return-path: Envelope-to: yolanda@transocean.com Delivery-date: Tue, 03 Apr 2018 11:23:16 -0700 Received: from smtp97.ord1d.emailsrvr.com ([184.106.54.97]:34876) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f3QaF-0004kP-JW for yolanda@transocean.com; Tue, 03 Apr 2018 11:23:16 -0700 Received: from smtp13.relay.ord1d.emailsrvr.com (localhost [127.0.0.1]) by smtp13.relay.ord1d.emailsrvr.com (SMTP Server) with ESMTP id B1085C008F for ; Tue, 3 Apr 2018 14:22:22 -0400 (EDT) X-Auth-ID: linda@selectshops.ca Received: by smtp13.relay.ord1d.emailsrvr.com (Authenticated sender: linda-AT-selectshops.ca) with ESMTPSA id 35EEEC0063 for ; Tue, 3 Apr 2018 14:22:22 -0400 (EDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=selectshops.ca; s=20161221; t=1522779742; bh=retLEjXumFcbStCKPN7j0Lw6asDI9dJqwzSrfA43qjI=; h=From:To:Subject:Date:From; b=E/DmFPHIBFd1tG/tup9ZfzPagDoRsUgQ/C9Y+EPM5y/wpgvQWIpYow61CEXT+qfEY QE6NVau/WoaM8EpQ1NRzha2n1dO6xNHc6grnMZX9CNUymvOK/8M2A74qKxAMmBDBQn r3tlb+nFcM8M5kHzdAfYoO5Cld8EvDqsy4Ow6y4w= X-Sender-Id: linda@selectshops.ca Received: from LINDA (modemcable138.97-70-69.static.videotron.ca [69.70.97.138]) (using TLSv1.2 with cipher DHE-RSA-AES256-GCM-SHA384) by 0.0.0.0:465 (trex/5.7.12); Tue, 03 Apr 2018 14:22:22 -0400 From: "Linda Sundborg" To: References: <009e01d3cb59$c6ff3be0$54fdb3a0$@transocean.com> In-Reply-To: <009e01d3cb59$c6ff3be0$54fdb3a0$@transocean.com> Subject: RE: Order Status For SELECT SHOPS CANADA PM,INC. - 03/28/2018 - Po 2195765-101703-R - Duplicate Item Inquiry Date: Tue, 3 Apr 2018 14:22:22 -0400 Message-ID: <080d01d3cb78$b5d1dca0$217595e0$@selectshops.ca> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_080E_01D3CB57.2EC51EA0" X-Mailer: Microsoft Outlook 15.0 thread-index: AQM/ka4/lBond91Q/wt2vHauAu30/aEXzf1g Content-Language: en-ca X-Spam-Status: No, score=-2.0 X-Spam-Score: -19 X-Spam-Bar: -- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: The rugs came wrapped separate. Linda Sundborg Customer Satisfaction [...] Content analysis details: (-2.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: selectshops.ca] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain X-Spam-Flag: NO This is a multipart message in MIME format. ------=_NextPart_000_080E_01D3CB57.2EC51EA0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_080F_01D3CB57.2EC51EA0" ------=_NextPart_001_080F_01D3CB57.2EC51EA0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit The rugs came wrapped separate. Linda Sundborg Customer Satisfaction 1-888-685-1735 linda@selectshops.ca SelectBlinds.ca | SelectRugs.ca | SelectRugs.com | SelectMirrors.ca From: yolanda noriega [mailto:yolanda@transocean.com] Sent: April 3, 2018 10:41 AM To: 'Linda Sundborg' Cc: 'Sandy Noriega' Subject: RE: Order Status For SELECT SHOPS CANADA PM,INC. - 03/28/2018 - Po 2195765-101703-R - Duplicate Item Inquiry Good Morning Linda, We show that only 1 piece was shipped to the customer, do you know if there were 2 pieces in the same bale or was it two separate packages with different tracking numbers? We also did a search in our system for this item and do not show this rug coming from a different distributor. Should you need further assistance please do not hesitate to contact us. ** Please send all orders, inquiries, cancellations and order modifications directly to cs@transocean.com to avoid delays in processing.** Please note: Effective 1/19/18 Trans-Ocean's fax no. will change to 1-914-937-3140. Please update your records accordingly to ensure your documents are all received at the proper location. Thank you for your prompt attention to this matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Linda Sundborg > Sent: Tuesday, April 03, 2018 10:11 AM To: yolanda@transocean.com Subject: RE: Order Status For SELECT SHOPS CANADA PM,INC. - 03/28/2018 - Po 2195765-101703-R - Shipping Notice Hi Yolanda, Client received 2- 5x8 for replacements. Please advise. They are away until April 15th Linda Sundborg Customer Satisfaction 1-888-685-1735 linda@selectshops.ca SelectBlinds.ca | SelectRugs.ca | SelectRugs.com | SelectMirrors.ca From: yolanda noriega [mailto:yolanda@transocean.com] Sent: March 29, 2018 2:50 PM To: edi@selectshops.ca ; 'Linda Sundborg' > Cc: 'Sandy Noriega' > Subject: RE: Order Status For SELECT SHOPS CANADA PM,INC. - 03/28/2018 - Po 2195765-101703-R - Shipping Notice Hi Linda, This email is to inform you that the replacement order is shipping today via Fed-Ex# 023509103100903, the package will be traceable later this afternoon. Should you need further assistance please do not hesitate to contact us. ** Please send all orders, inquiries, cancellations and order modifications directly to cs@transocean.com to avoid delays in processing.** Please note: Effective 1/19/18 Trans-Ocean's fax no. will change to 1-914-937-3140. Please update your records accordingly to ensure your documents are all received at the proper location. Thank you for your prompt attention to this matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: yolanda noriega < yolanda@transocean.com> Sent: Wednesday, March 28, 2018 3:33 PM To: 'edi@selectshops.ca' < edi@selectshops.ca>; 'Linda Sundborg' < linda@selectshops.ca> Cc: 'Sandy Noriega' < sandyn@transocean.com> Subject: Order Status For SELECT SHOPS CANADA PM,INC. - 03/28/2018 Dear Linda, Your replacement order has been processed against conf# 2848469. Please review the attached order status detail and confirm that it's correct. * We are expecting to ship your order by 03/29/2018 If you require any further information, please feel free to contact us. ** Please send all orders, inquiries, cancellations and order modifications directly to cs@transocean.com to avoid delays in processing.** Please note: Effective 1/19/18 Trans-Ocean's fax no. will change to 1-914-937-3140. Please update your records accordingly to ensure your documents are all received at the proper location. Thank you for your prompt attention to this matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. Suite M00 Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 fax Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. ------=_NextPart_001_080F_01D3CB57.2EC51EA0 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

The rugs came wrapped separate.

 

Linda = Sundborg

Cus= tomer Satisfaction

1-8= 88-685-1735
linda@selectshops.ca

 

Sele= ctBlinds.ca | SelectRugs.ca | SelectRugs.com | = SelectMirrors.ca

 

 

 

From: yolanda noriega = [mailto:yolanda@transocean.com]
Sent: April 3, 2018 10:41 = AM
To: 'Linda Sundborg' = <linda@selectshops.ca>
Cc: 'Sandy Noriega' = <sandyn@transocean.com>
Subject: RE: Order Status For = SELECT SHOPS CANADA PM,INC. - 03/28/2018 - Po 2195765-101703-R - = Duplicate Item Inquiry

 

Good Morning = Linda,

We show that only 1 piece was = shipped to the customer, do you know if there were 2 pieces in the same = bale or was it two separate packages with different tracking = numbers?

 

We also did a search in our = system for this item and do not show this rug coming from a different = distributor.

 

Should you need further = assistance please do not hesitate to contact = us.

 

** Please send all orders, = inquiries, cancellations = and order modifications directly to cs@transocean.com to avoid delays in = processing.**

Please note: Effective = 1/19/18 Trans-Ocean’s fax no. will change to = 1-914-937-3140.

Please update your = records accordingly to ensure your documents are all received at the = proper location. Thank you for your prompt attention to this = matter.

Thank you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean Imports

10 Midland Ave. | = Ste.M00 | Port Chester, NY 10573

914.949.5656 Ext. = 2 | 914.937.3140

 

Confidentiality = Notification: If you are not the intended = recipient, please do not disclose, disseminate, copy, distribute or = take any action in reliance on the contents of this electronic = transmission.  If you have received this electronic transmission in = error, please notify us by telephone and immediately delete this = message. As E-mail transmissions cannot be guaranteed secure or = error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

 

From: Linda Sundborg <linda@selectshops.ca> =
Sent: Tuesday, April 03, 2018 10:11 AM
To: yolanda@transocean.com
S= ubject: RE: Order Status For SELECT SHOPS CANADA PM,INC. - = 03/28/2018 - Po 2195765-101703-R - Shipping = Notice

 

Hi Yolanda,

        &= nbsp;         Client received 2- = 5x8 for replacements. Please advise. They are away until April = 15th

 

Linda = Sundborg

Cus= tomer Satisfaction

1-8= 88-685-1735
linda@selectshops.ca

 

Sele= ctBlinds.ca | SelectRugs.ca | SelectRugs.com | = SelectMirrors.ca

 

 

 

 

From: yolanda noriega [mailto:yolanda@transocean.com]=
Sent: March 29, 2018 2:50 PM
To: edi@selectshops.ca; 'Linda = Sundborg' <linda@selectshops.ca>
C= c: 'Sandy Noriega' <sandyn@transocean.com>
Subject: RE: Order Status For SELECT SHOPS CANADA PM,INC. - = 03/28/2018 - Po 2195765-101703-R - Shipping = Notice

 

Hi = Linda,

This email is to inform you = that the replacement order is shipping today via Fed-Ex# = 023509103100903, the package will be traceable later this = afternoon.

 

Should you need further = assistance please do not hesitate to contact = us.

 

** Please send all orders, = inquiries, cancellations = and order modifications directly to = cs@transocean.com to avoid delays in = processing.**

Please note: Effective = 1/19/18 Trans-Ocean’s fax no. will change to = 1-914-937-3140.

Please update your = records accordingly to ensure your documents are all received at the = proper location. Thank you for your prompt attention to this = matter.

Thank you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean Imports

10 Midland Ave. | = Ste.M00 | Port Chester, NY 10573

914.949.5656 Ext. = 2 | 914.937.3140

 

Confidentiality = Notification: If you are not the intended = recipient, please do not disclose, disseminate, copy, distribute or = take any action in reliance on the contents of this electronic = transmission.  If you have received this electronic transmission in = error, please notify us by telephone and immediately delete this = message. As E-mail transmissions cannot be guaranteed secure or = error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

 

From: yolanda noriega = <yolanda@transocean.com> =
Sent: Wednesday, March 28, 2018 3:33 PM
To: = 'edi@selectshops.ca' <edi@selectshops.ca>; = 'Linda Sundborg' <linda@selectshops.ca>
Cc: 'Sandy Noriega' <sandyn@transocean.com>
Subject: Order Status For SELECT SHOPS = CANADA PM,INC. - 03/28/2018

 

Dear Linda,

Your replacement order has been = processed against conf# 2848469. =

Please review the attached = order status detail and confirm that it's correct.

        * We are expecting = to ship your order by 03/29/2018 =

If you require any further = information, please feel free to contact us. =

**<= i> Please = send all orders, inquiries, cancellations = and order modifications directly to = cs@transocean.com= = to avoid delays in processing.**

Please note: Effective = 1/19/18 Trans-Ocean’s fax no. will change to = 1-914-937-3140.

Please update your = records accordingly to ensure your documents are all received at the = proper location. Thank you for your prompt attention to this = matter.

Thank you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean Imports

10 Midland = Ave.
Suite M00
Port Chester, NY  = 10573

914.949.5656 Ext. 2 | = 914.937.3140 fax

 

Confidentiality = Notification: If you are not the intended = recipient, please do not disclose, disseminate, copy, distribute or = take any action in reliance on the contents of this electronic = transmission.  If you have received this electronic transmission in = error, please notify us by telephone and immediately delete this = message. As E-mail transmissions cannot be guaranteed secure or = error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

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