Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 8OP4LZ/Aw1qJOwAAInt2oQ ; Tue, 03 Apr 2018 10:57:51 -0700 Return-path: Envelope-to: Marci@transocean.com Delivery-date: Tue, 03 Apr 2018 10:57:51 -0700 Received: from mail-qt0-f176.google.com ([209.85.216.176]:35528) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.89_1) (envelope-from ) id 1f3QBj-00044H-9f for Marci@transocean.com; Tue, 03 Apr 2018 10:57:51 -0700 Received: by mail-qt0-f176.google.com with SMTP id s2so20177823qti.2 for ; Tue, 03 Apr 2018 10:57:23 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=leadersfurniture.com; s=google; h=from:references:in-reply-to:mime-version:thread-index:date :message-id:subject:to; bh=xKO8bZ1iF0Sir2KqrIaJL5fludpT6M7GCn9weVykR1I=; b=Uu4eJGeKha3yUpdLo3pDqphbgramPQ1ajBXkNCI72J3HR4GjJKdhLpzGi0/WPneA/4 FfBV1nTNGtLUrq5llwRoKL+hzFZAmNBjAiDcPG77BOCtBkJuhtD2Sxt5/7EcXsIj6J7p geDTzYJcn8wFT1It9VjIM+mZGf8571p7CcO6M= X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:from:references:in-reply-to:mime-version :thread-index:date:message-id:subject:to; bh=xKO8bZ1iF0Sir2KqrIaJL5fludpT6M7GCn9weVykR1I=; b=GhBY7OVofDNzrNDR65WqnC4TZ5b5a8T0UY0eJkbVVZAkbcyrp5qfpwlUVO7NEiKoKo r8l914anYjxLIDmj/nXGHN2SFcbyCe8rgL0uGr0UDwboH48dsxRL7sRDFbtfiUWITcmd 2qxuP9zkvqb9Du6LdZWEm1vqx71aYaJsh4qECZzI0IVsfxZxCgbeqEOFEpC0FRYbm2aC 6P10mrNyt47SUe1DMc0ypUlGVjz4i51Saz6yuCak89v7VALI0xBjz0Jx07WXj53agv1u c6Q2B+JFDwJcKooJFiU/0OYOF+X1ChdMrq4JsAE5RWt7KNWw6xSi0zeVYHcznfCvgtAL OzSA== X-Gm-Message-State: ALQs6tCmbTTOxoC4rl98ijEBg14ZJxnF2g826ygE9hwGRnLFyiP/dxqN OWNGZxFRPsi4Lqp1/gRuPI5PYHH/jlAkchL+NyPJWw== X-Google-Smtp-Source: AIpwx4+alJ/XFXxRIYnLnOYEkGc+O8bEztEChC/pkF/hfO0gmcLkCTk9b+c2ep9IHD1NLmfV26GQq/HjicYWj0ns3cM= X-Received: by 10.200.46.227 with SMTP id i32mr22145285qta.157.1522778221858; Tue, 03 Apr 2018 10:57:01 -0700 (PDT) From: Samantha Chiovarelli References: <00a801d3c29b$c0c9dad0$425d9070$@transocean.com> <012501d3cb74$b3edd730$1bc98590$@transocean.com> In-Reply-To: <012501d3cb74$b3edd730$1bc98590$@transocean.com> MIME-Version: 1.0 X-Mailer: Microsoft Outlook 15.0 Thread-Index: AQLLzZH89GVSGRC+qL1lftpTwLDQ2gH2w41tAfa9KUuh3+MHIA== Date: Tue, 3 Apr 2018 13:57:00 -0400 Message-ID: Subject: RE: CLAIM HERREA, CLARA 407-921-1200 To: Marci@transocean.com, Tom Germano Content-Type: multipart/related; boundary="001a113573d4fd371a0568f56e8d" X-Spam-Status: No, score=-99.2 X-Spam-Score: -991 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Can you please issue another one? I will have it waiting in shipping for you. I have cc’d my shipping department on this response. Thank you, *Samantha Chiovarelli* [...] Content analysis details: (-99.2 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: docs.google.com] -100 USER_IN_WHITELIST From: address is in the user's white-list 0.5 KAM_NUMSUBJECT Subject ends in numbers -0.0 SPF_PASS SPF: sender matches SPF record 1.5 SUBJ_ALL_CAPS Subject is all capitals 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines X-Spam-Flag: NO --001a113573d4fd371a0568f56e8d Content-Type: multipart/alternative; boundary="001a113573d4fd37180568f56e8c" --001a113573d4fd37180568f56e8c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can you please issue another one? I will have it waiting in shipping for you. I have cc=E2=80=99d my shipping department on this response. Thank you, *Samantha Chiovarelli* Solutions Center Lead 877-538-5783 Toll Free [image: https://docs.google.com/a/leadersfurniture.com/uc?id=3D0B21_ikg9DENkNVhxaHd= 2dUxNcUk&export=3Ddownload] Samantha.Chiovarelli@leadersfurniture.com www.leadersfurniture.com *From:* Marci [mailto:marci@transocean.com] *Sent:* Tuesday, April 3, 2018 1:54 PM *To:* 'Samantha Chiovarelli' ; 'Tom Germano' *Subject:* RE: CLAIM HERREA, CLARA 407-921-1200 Hi Samantha, Per Tom=E2=80=99s request on 3/22 I issued RA #2847087RA along with Fed Ex = call tag #997033750028069. I just contacted Fed Ex to trace it & they advised me that Fed Ex made an attempt to pick up this rug on 3/27 & again on 3/29. On 3/29 they advised Fed Ex to cancel it. Therefore this call tag is now cancelled. If you have any additional questions don=E2=80=99t hesitate to call me. Marci Good afternoon, Do you need to issue us a call tag to send the incorrect one back to you? Thank you, *Samantha Chiovarelli* Solutions Center Lead 877-538-5783 Toll Free *From:* Marci *Sent:* Friday, March 23, 2018 3:44 PM *To:* 'tom.germano@leadersfurniture.com' *Subject:* RE: CLAIM HERREA, CLARA 407-921-1200 Hi Tom, Per your request I issued RA #2847087RA along with a Fed Ex call tag for P.O. #1264511. Would you like me to issue a replacement for the customer? Please advise. Thank You, Marci Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. *From:* Tom Germano *Sent:* Thursday, March 22, 2018 4:31 PM *To:* cs@transocean.com *Subject:* CLAIM HERREA, CLARA 407-921-1200 Good Afternoon- Please see attached invoice and photo as customer received wrong rug and advise. It should have been black and white but received yellow and white. *Tom Germano* Customer Solutions Provider [image: Logo] 877-538-5783 Toll Free tom.germano@leadersfurniture.com www.leadersfurniture.com --001a113573d4fd37180568f56e8c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Can you please issue another one?=C2=A0 I will have it waiting in shipping= for you.=C2=A0 I have cc=E2=80=99d my shipping department on this response= .

=C2=A0

Thank you,

=C2=A0

Samantha Chiovarelli

Solutions Center Lead

877-538-5783 Toll Free

3D"https://docs.google.com/a/leadersfurniture.com/uc?id=

Samantha.Chiovarelli@leadersfurniture.com=

www.leadersfurniture.com

=C2=A0

From: Marci [mailto:marci@transocean.com]
Sent: Tuesday, April 3= , 2018 1:54 PM
To: 'Samantha Chiovarelli' <samantha.chiovarelli@lead= ersfurniture.com>; 'Tom Germano' <tom.germano@leadersfurniture.com>
Subject: RE: CLAIM HERREA, CLARA 407-921-1200

=C2=A0

Hi Samantha,

=C2=A0

Per Tom=E2=80=99s request on 3/22 I issued RA #28470= 87RA along with Fed Ex call tag #997033750028069.

=C2=A0

I= just contacted Fed Ex to trace it & they advised me that Fed Ex made a= n attempt to pick up this rug on 3/27 & again on 3/29. On 3/29 they adv= ised Fed Ex to cancel it. Therefore this call tag is now cancelled.<= /p>

=C2=A0

If you have any additional questions don=E2=80=99t hesitat= e to call me.

=C2=A0

=C2=A0

=C2=A0

=C2=A0=

=C2=A0

=C2=A0

=C2=A0

Marci

=C2=A0

=C2=A0

=C2=A0

Good afternoon,

=C2=A0

= Do you need to issue us a call tag to send the incorrect one back to you?

=C2=A0=

Thank you,<= /p>

=C2=A0

Sama= ntha Chiovarelli

Solutions Center Lead

877-538-5783 Toll Free=

=C2=A0

=C2=A0

=C2=A0=

From: Marci <marci@transocean.com>
Sen= t: Friday, March 23, 2018 3:44 PM
To: 'tom.germano@leadersfurniture.com'= <tom.germano@leader= sfurniture.com>
Subject: RE: CLAIM HERREA, CLARA 407-921-1= 200

=C2=A0

= Hi Tom,

=C2=A0<= /p>

Per your request I issued RA #2847087RA= along with a Fed Ex call tag for P.O. #1264511.

=C2=A0

Would yo= u like me to issue a replacement for the customer?

=C2=A0

Please= advise.

=C2=A0

=C2=A0

=C2=A0

=C2=A0

=C2=A0

=C2=A0

Thank You,

Marci

=C2=A0

=C2=A0

=C2=A0

Marci Maiorano
Customer Service Rep.
Trans-Ocean Imports
10 Midl= and Ave.| Suite M00| Port Chester, NY 10573
914.949.5656 x2 | 914.937.31= 40 fax
marci@transocean.com

Confidentiality= Notification: If you are not the intended recipient, please do not disclos= e, disseminate, copy, distribute or take any action in reliance on the cont= ents of this electronic transmission. If you have received this electronic = transmission in error, please notify us by telephone and immediately delete= this message. As E-mail transmissions cannot be guaranteed secure or error= -free the sender does not accept any liability for errors or omissions in t= he contents of this message, which arise because of electronic transmission= . Any documents accompanying this electronic transmission and the informati= on contained herein belong to the sender and are privileged and intended on= ly for the use of the individual(s) named above.

=C2=A0

<= p class=3D"MsoNormal">=C2=A0

Fro= m: Tom Germano <= tom.germano@leadersfurniture.com>
Sent: Thursday, March 2= 2, 2018 4:31 PM
To: cs@trans= ocean.com
Subject: CLAIM HERREA, CLARA 407-921-1200

=

=C2=A0

Good Afternoo= n-

=C2=A0

=C2=A0 Please= see attached invoice and photo as customer received wrong rug and advise. = It should have been black and white but received yellow and white.

=C2=A0

Tom Germano

Customer Solutions Provider

3D"Logo"

877-538-5783 To= ll Free

=C2=A0=

tom.germano@l= eadersfurniture.com

www.leadersfurniture.com

=C2=A0

=C2=A0

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