Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 0G/+NL9/w1rTMAAAInt2oQ ; Tue, 03 Apr 2018 06:21:03 -0700 Return-path: Envelope-to: Marci@transocean.com, sandyn@transocean.com Delivery-date: Tue, 03 Apr 2018 06:21:03 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:55533 helo=netuserPC) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f3Lrz-0003KY-C9; Tue, 03 Apr 2018 06:21:03 -0700 Reply-To: From: "Dean Smith" To: Cc: References: <035201d3cac5$b18c0cf0$14a426d0$@transocean.com> In-Reply-To: <035201d3cac5$b18c0cf0$14a426d0$@transocean.com> Subject: RE: R/A Request for Southern Design Date: Tue, 3 Apr 2018 09:21:02 -0400 Organization: Trans-Ocean Message-ID: <03d001d3cb4e$9d8764a0$d8962de0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_03D1_01D3CB2D.167A3170" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQJVo5BklzcNZ8sWAEvezcHsCepe0aLrVekA Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_03D1_01D3CB2D.167A3170 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Offer 50% discount to keep - if not issue credit and have them destroy Dean Smith Vice President Sales Trans-Ocean Imports 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile Dean@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Marci Sent: Monday, April 02, 2018 5:01 PM To: dean@transocean.com Cc: charley@transocean.com; louk@transocean.com; sandyn@transocean.com Subject: R/A Request for Southern Design Importance: High Customer Service Credit Request from AR To: Dean From: Marci Date: 4/2/18 Re: CREDIT TO BE ISSUED TO CUSTOMER Customer Service Fields Customer Service Fields A/R Information Customer NAME Southern Design Customer CODE SDGS P.O. #, B/L, INV. # & Price P.O. # 278 B/L 2842181 Inv. #867515 Price: $60.50 Rug Description: Playa 2x3 1357/93 Seahorses Cool $11.50 Terrace 5x8 1014/22 Seaturtle Almond $49.00 This is Transaction ID Net Value of Credit: Call tag Amt. + Freight: Call Tag: $8.00 Freight: $16.75 Total $24.75 Reason for Return or Credit Request: The Playa 2x3 1357/93 has a spot on the rug &n the Terrace 5x8 1014/22 has aqua colors in the weave. Shipping Date 3/15/18 Delivered Date Return to Warehouse Tracking # Comments Please advise how you would like me to handle this. Thank You, Marci Marci Maiorano Customer Service Rep. Trans-Ocean Imports 1 Barker Avenue | 3rd flr | White Plains, NY 10601 914.949.5656 x2 | 914.949.5694 fax marci@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. ------=_NextPart_000_03D1_01D3CB2D.167A3170 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Offer 50% = discount to keep – if not issue credit and have them = destroy

 

Dean = Smith

Vice President = Sales

Trans-Ocean = Imports

10 Midland Avenue | = Suite M00 | Port Chester, NY 10573

914.949.5656 x106 | = 914.937.3140 fax | 203.820.8033 mobile

Dean@transocean.com

&n= bsp;

Confidentiality = Notification: If you are not the = intended recipient, please do not disclose, disseminate, copy, = distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

From:<= /b> = Marci <marci@transocean.com>
Sent: Monday, April 02, = 2018 5:01 PM
To: dean@transocean.com
Cc: = charley@transocean.com; louk@transocean.com; = sandyn@transocean.com
Subject: R/A Request for Southern Design =
Importance: High

 

Customer = Service Credit Request from AR

To:        = Dean

From:   Marci

Date:    = 4/2/18

Re:          = ;  CREDIT TO BE ISSUED TO = CUSTOMER

Customer Service = Fields

Customer Service = Fields

A/R = Information

Customer NAME

Southern = Design

 

Customer CODE

SDGS

 

P.O. #, B/L, INV. # & = Price

P.O. # = 278

B/L = 2842181

Inv. = #867515

Price: $60.50 =

 

Rug Description:

Playa 2x3 1357/93 Seahorses = Cool $11.50

Terrace 5x8 = 1014/22 Seaturtle Almond $49.00

This is Transaction = ID

Net Value of Credit:

 

 

Call tag Amt. + Freight:

Call = Tag:    $8.00

Freight:    = $16.75

Total        = $24.75

 

Reason for Return or Credit = Request:

The Playa 2x3 = 1357/93 has a spot on the rug &n the Terrace 5x8 1014/22 has aqua = colors in the weave.

 

Shipping Date

3/15/18

 

Delivered Date

 

 

Return to Warehouse

 

 

Tracking #

 

Comments

Please advise how you would = like me to handle this.

 

 

 

 

Thank = You,

Marci

 

Marci = Maiorano
Customer Service Rep.
Trans-Ocean Imports
1 Barker = Avenue | 3rd flr | White Plains, NY 10601
914.949.5656 x2 | = 914.949.5694 fax
marci@transocean.com

Confidentiality = Notification: If you are not the intended recipient, please do not = disclose, disseminate, copy, distribute or take any action in reliance = on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

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