Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 2G9/BgciwlqgEQAAInt2oQ ; Mon, 02 Apr 2018 05:28:55 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Mon, 02 Apr 2018 05:28:55 -0700 Received: from resqmta-ch2-04v.sys.comcast.net ([69.252.207.36]:34602) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f2yZo-00019f-RO for sandyn@transocean.com; Mon, 02 Apr 2018 05:28:55 -0700 Received: from resomta-ch2-10v.sys.comcast.net ([69.252.207.106]) by resqmta-ch2-04v.sys.comcast.net with ESMTP id 2yYYfBfX3wpor2yZ9fRALu; Mon, 02 Apr 2018 12:28:03 +0000 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=comcast.net; s=q20161114; t=1522672083; bh=PaoGOpWlSV+wlI4qLYxeDdRgBm804Sbd3y3Sg4wSJaA=; h=Received:Received:Date:From:Reply-To:To:Message-ID:Subject: MIME-Version:Content-Type; b=FGn5Ed7BpBBNvHsDJrbt/Ka3RhPF5+8HixAUi8mkiZi/jCtysS43qN8wb7zrDs2mM X2/PDmHFOH+0SnmfUs2SXXzISch74faN8sWcYC/gytzdyxtWQ3DHYP8gMldfk6+3vv yvNYg9CYXmpYrVn9YOKS2p6V9oJU0OH7JTkYuzBtCC7KoBptD/WeVLRIuca+lKG6ph XjPbgtkM4eGG77jzwMATnvwg53NKSojnHhKwDDtfQ8tMfH8QjtSGqp0vF9TsVEfdGR bkrVMVm9m8vpgJpg9BcwsOQxKOivyXKdRV+IePL+vPXf2z4l/o/deIpzvSqNPIky1a erO3P6Fa43K5w== Received: from oxapp-ch2g-62o.email.comcast.net ([96.118.129.110]) by resomta-ch2-10v.sys.comcast.net with SMTP id 2yZ8fXRs7f6vu2yZ9fa8CU; Mon, 02 Apr 2018 12:28:03 +0000 Date: Mon, 2 Apr 2018 08:28:02 -0400 (EDT) From: Mary K Reply-To: Mary K To: Kathy Murphy Cc: * Sandy Noriega Message-ID: <1043797091.733592.1522672082930@connect.xfinity.com> In-Reply-To: References: <015501d3c830$a42722d0$ec756870$@transocean.com> Subject: Re: Order Status For LEROUX AT HOME - 03/21/2018 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_733591_551951184.1522672082917" X-Priority: 3 Importance: Medium X-Mailer: Open-Xchange Mailer v7.8.4-Rev12 X-Originating-IP: 2601:18c:cc00:7130:e924:ca08:c0f2:916b X-Originating-Client: open-xchange-appsuite X-CMAE-Envelope: MS4wfAeBJ4dvSytBIEskmLHvE/Y+oReno/a2a2rauIQhxDcjm3J2gUBkJ4v4/pQgNDkHr5tKm/Hyqfu6sUXs0664Vi9htK2KbEsHKmOyXMXYjjIdH6F6z/ya dQFKgPcciZ/KdeZF3zqelyuILaSiWiiqfK/f21EdUWX+Z8nUXbPHbPHPyBfETb/dMaoCZjIhpSaPQzzlB7jGhV3WV5TwCjZ2d85Crj8vm/zYp6yyStGDbZZB X-Spam-Status: No, score=-1.0 X-Spam-Score: -9 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: I agree that it's crazy we ran out of either Jtags or hangers. I would suggest that you can soften the failure to ship by emphasizing that the order was always going to ship by 3/30 (last Friday) as agreed, so if it ships today it's only one more day. [...] Content analysis details: (-1.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.5 KAM_NUMSUBJECT Subject ends in numbers 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record 0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends in digit (mkm7262[at]comcast.net) 0.2 FREEMAIL_REPLYTO_END_DIGIT Reply-To freemail username ends in digit (mkm7262[at]comcast.net) 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail provider (mkm7262[at]comcast.net) -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO ------=_Part_733591_551951184.1522672082917 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I agree that it's crazy we ran out of either Jtags or hangers. I would suggest that you can soften the failure to ship by emphasizing that= the order was always going to ship by 3/30 (last Friday) as agreed, so if = it ships today it's only one more day.=20 Sandy, I know you will be sure to let Barb and the warehouse know how urgen= t this is, although I know they already know this. Mary Mary K. McBride Trans-Ocean/Liora Manne mkm7262@comcast.net 508-380-9607 > On April 2, 2018 at 8:19 AM Kathy Murphy wrote: >=20 > I am going to see this account tomorrow to receive another order and = I have to tell her the reason her order is late is because we ran out of h= angers again. Who iis responsible for running out of hangers? this seems = to be an ongoing problem . I hope this order ships today. I see 11 rugs = that we cannot ship everythingelse had a 3/20 ship date >=20 > On Fri, Mar 30, 2018 at 10:08 AM, Sandy wrote: >=20 > > >=20 > > Mary / Kathy- > >=20 > > =20 > >=20 > > The Leroux order has been at the warehouse since 3/26/18 awaiti= ng shipment. > >=20 > > Now that the J-TAGS are in I am sure they will work on getting = this order out as quickly as possible. > >=20 > > =20 > >=20 > > Thank you kindly, > >=20 > > Sandy Noriega > >=20 > > Customer Service Manager > >=20 > > 10 Midland Ave. Port Chester NY, 10573 https://maps.google.com/= ?q=3D10+Midland+Ave.+Port+Chester+NY,+10573&entry=3Dgmail&source=3Dg > >=20 > > P-914.949.5656x2 / F-914.937.3140 > >=20 > > Sandyn@transocean.com mailto:Sandyn@transocean.com > >=20 > > =20 > >=20 > > Confidentiality Notification: If you are not the intended recip= ient, please do not disclose, disseminate, copy, distribute or take any act= ion in reliance on the contents of this electronic transmission. If you ha= ve received this electronic transmission in error, please notify us by tele= phone and immediately delete this message. As E-mail transmissions cannot b= e guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise becaus= e of electronic transmission. Any documents accompanying this electronic tr= ansmission and the information contained herein belong to the sender and ar= e privileged and intended only for the use of the individual(s) named above > >=20 > > =20 > >=20 > > From: Mary K > > Sent: Friday, March 30, 2018 8:04 AM > > To: Kathy Murphy > > Cc: * Sandy Noriega > > Subject: Fwd: Order Status For LEROUX AT HOME - 03/21/2018 > >=20 > > =20 > >=20 > > Kathy, > >=20 > > The only thing I see re Leroux is the email from Sandy on which= I was copied. In that email it seems like you and she must have had some = phone or email conversation about waiting for the pieces due this week whic= h the attachment says would ship by 3/30, which is today. =20 > >=20 > > Unfortunately the office is closed today for Good Friday. The = warehouse may well be shipping. I wasn't following this particular order s= o I don't know if you have had any other conversations with Sandy? =20 > >=20 > > =20 > >=20 > > Mary K. McBride > > Trans-Ocean/Liora Manne > > mkm7262@comcast.net mailto:mkm7262@comcast.net > > 508-380-9607 > >=20 > >=20 > > > > >=20 > > > ---------- Original Message ---------- > > > From: Sandy > > > To: 'Kathy B' > > > Cc: 'Mary K' > > > Date: March 21, 2018 at 11:29 AM > > > Subject: Order Status For LEROUX AT HOME - 03/21/2018 > > >=20 > > > Kathy =E2=80=93 > > >=20 > > > We will hold for 3/26 and ship unless you advise otherwis= e. > > >=20 > > > Please be advised, freight for full order is - $367.22 > > >=20 > > > If you require any further information, please feel free = to contact us. > > >=20 > > > Regards, Sandy N. > > >=20 > > > cs@transocean.com mailto:cs@transocean.com > > > Trans-Ocean Imports Co., Inc. > > > 10 Midland Ave | Suite M00 | Port Chester, NY 10573 https= ://maps.google.com/?q=3D10+Midland+Ave+%7C+Suite+M00+%7C+Port+Chester,+NY+1= 0573&entry=3Dgmail&source=3Dg > > > PHONE: (914) 949-5656 - FAX: (914) 937-3140 > > >=20 > > > Confidentiality Notification: If you are not the intended= recipient, please do not disclose, disseminate, copy, distribute or take a= ny action in reliance on the contents of this electronic transmission. If = you have received this electronic transmission in error, please notify us b= y telephone and immediately delete this message. As E-mail transmissions ca= nnot be guaranteed secure or error-free the sender does not accept any liab= ility for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this electro= nic transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) named= above. > > >=20 > > > > >=20 > > >=20 >=20 >=20 > -- > Thank you, > =20 > Kathy Murphy > New Email - kmurphy028@gmail.com mailto:kmurphy028@gmail.com > 888 317 9241 FAX > 401 741 1652 MOBILE > =20 >=20 ------=_Part_733591_551951184.1522672082917 MIME-Version: 1.0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

I agree that it's crazy we ran out of either = Jtags or hangers.


I would suggest that= you can soften the failure to ship by emphasizing that the order was alway= s going to ship by 3/30 (last Friday) as agreed, so if it ships today it= 9;s only one more day. 


Sandy, I = know you will be sure to let Barb and the warehouse know how urgent this is= , although I know they already know this.


Mary


<= span style=3D"color: #6000bf; font-size: 12px;">Mary K. McBride
Trans-Ocean/Liora Manne
= mkm= 7262@comcast.net
508-380-9607


On April 2, 2018 at 8:19= AM Kathy Murphy <kmurphy028@gmail.com> wrote:

I am going to see this account tomorrow to receive another order and= 60; I have to tell her the reason her order is late is because we ran out o= f hangers again.  Who iis responsible for running out of hangers? = ; this seems to be an ongoing problem .   I hope this order ships= today.  I see 11 rugs that we cannot ship everythingelse had a 3/20 s= hip date

On Fri, Mar 30, 2018 at 10:08 AM, Sandy <Sandyn@transocean.com> wrote:

Mary / Kathy-

 

The L= eroux order has been at the warehouse since 3/26/18 awaiting shipment.

Now that the J-TAGS are i= n I am sure they will work on getting this order out as quickly as possible= .

 

Thank you kindly,

Sandy Norieg= a

Customer Service Manager=

10 Midland Ave. Port Chester NY, 10573

P-914.949.5656x2 / F-914.937.3140

Sandyn@transocean.com

 

Confidentiality Notification: If you are not the intended recipient= , please do not disclose, disseminate, copy, distribute or take any ac= tion in reliance on the contents of this electronic transmission.  If = you have received this electronic transmission in error, please notify us b= y telephone and immediately delete this message. As E-mail transmissions ca= nnot be guaranteed secure or error-free the sender does not accept any liab= ility for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this electro= nic transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) named= above

<= u> 

From: Mary K <mkm7262@comcast.net&#= 62;
Sent: Friday, March 30, 2018 8:04 AM
To= : Kathy Murphy <kmurphy028@gmail.com>
Cc: * Sandy Noriega <sandyn@transocean.com>
Subject: Fwd: Order Status For LEROUX AT HOME -= 03/21/2018

 

Kathy,

The only thing I see re Leroux is the email from Sandy on which I wa= s copied.  In that email it seems like you and she must have had some = phone or email conversation about waiting for the pieces due this week whic= h the attachment says would ship by 3/30, which is today.  

Unfortunately the office is closed today for= Good Friday.  The warehouse may well be shipping.  I wasn't = following this particular order so I don't know if you have had any oth= er conversations with Sandy?  

<= span class=3D"ox-60fffd5ab0-m_-3040103954631271214signature-truncate">Mary K. McBride
T= rans-Ocean/Liora Manne
= mkm7262@comcast.net
508-380-9607

<= u>

---------- Original Message ----------
From: Sand= y <Sandyn@transocean.com>
To: 'Kathy B' = <kathy@transocean.com>
Cc: 'Mary K' <= mkm7262@comcast.net>
Date: March 21, 2018 at 11:29 AM<= br>Subject: Order Status For LEROUX AT HOME - 03/21/2018

<= div>

Kathy –<= /span>

We will hold for 3/26 and ship unless you advise= otherwise.

Please be advised, freight for full order i= s - $367.22

If you require any further information, please feel free to cont= act us.

Regards, Sandy N.

cs@trans= ocean.com
Trans-Ocean Imports Co., Inc.
10 Midland Ave | Suite M00 | Port Chester, NY 10573
PHONE: (914) 949-5656 - FAX:  (914) 937-3140

Confidentiality Notification: If you are not the intended recipient= , please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission.  If you h= ave received this electronic transmission in error, please notify us by tel= ephone and immediately delete this message. As E-mail transmissions cannot = be guaranteed secure or error-free the sender does not accept any liability= for errors or omissions in the contents of this message, which arise becau= se of electronic transmission. Any documents accompanying this electronic t= ransmission and the information contained herein belong to the sender and a= re privileged and intended only for the use of the individual(s) named abov= e.




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=20 ------=_Part_733591_551951184.1522672082917--