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From: "Kohl's Customer Support" 
    <customer.support@kohls.com>
Reply-To: "Kohl's Customer Support" 
    <customer.support@mailpc.custhelp.com>
To: cs@transocean.com,mike@transocean.com
Date: Thu, 19 Apr 2018 08:26:42 -0500 (CDT)
Subject: Trans-Ocean Import Co. PO#: 4487605115_1  Return by Carrier [Incident: 180412-000255]
MIME-Version: 1.0
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    support center. Below is a summary of your request and our response. If this
    issue is not resolved to your satisfaction, you may reopen it within the
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Content-Type: Text/Plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable



Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it wit=
hin the next 30 days.

Thank you for allowing us to be of service to you.
To access your question from our support site, click https://cs.kohls.com=
/app/account/questions/detail/i_id/47340385/track/BvOwWgo9Dv8a~a_8Gjce~yD=
THJ8qhS75Mv92~zj~Ov_~/

---------------------------------------------------------------

Subject
---------------------------------------------------------------
Trans-Ocean Import Co. PO#: 4487605115_1  Return by Carrier

Discussion Thread
---------------------------------------------------------------
Response By Email (Sarah A.) (04/19/2018 08:26 AM)    =20
Hi Team,
=20
PO#: 4487605115_1=20

Issue: Tracking # 9261299535277903037278 is in transit back to your facil=
ity.

Policy: Vendors are expected to process a return in Commerce Hub within 4=
8 hours of receipt of product, to ensure a timely return credit to our cu=
stomers.

Required Action: Issue credit in Commerce Hub for SKU 65406083  within 2 =
business days of it being returned to your facility.

If you have any further questions, please feel free to contact us at DSN.=
CustSupp@Kohls.com or call our Customer Support at (262)703-1048.
=20
Sincerely,
Sarah A.

CONFIDENTIALITY NOTICE: This email is intended solely for the person or e=
ntity to which it is addressed and may contain confidential and/or privil=
eged information. Any review, dissemination, copying, printing, or other =
use of this email by persons or entities other than the addressee is proh=
ibited. If you have received email in error, please contact the sender im=
mediately and delete the material from your computer.
=20


Response By Email (MaElena P.) (04/12/2018 02:36 AM)    =20
Hi Team,
=20
PO#: 4487605115_1=20

Issue: Tracking # 9261299535277903037278 is in transit back to your facil=
ity.

Policy: Vendors are expected to process a return in Commerce Hub within 4=
8 hours of receipt of product, to ensure a timely return credit to our cu=
stomers.

Required Action: Issue credit in Commerce Hub for SKU 65406083  within 2 =
business days of it being returned to your facility.

If you have any further questions, please feel free to contact us at DSN.=
CustSupp@Kohls.com or call our Customer Support at (262)703-1048.
=20
Sincerely,
Elena P.

CONFIDENTIALITY NOTICE: This email is intended solely for the person or e=
ntity to which it is addressed and may contain confidential and/or privil=
eged information. Any review, dissemination, copying, printing, or other =
use of this email by persons or entities other than the addressee is proh=
ibited. If you have received email in error, please contact the sender im=
mediately and delete the material from your computer.






Question Reference # 180412-000255
       Date Created: 04/12/2018 02:36 AM
  Date Last Updated: 04/19/2018 08:26 AM
             Status: Solved


[---001:002466:35158---]

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<head>                                                                   =
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<title></title>
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<div title=3D"rntmarker_37850" id=3D"rntmarker_37850_3CneLxk!">

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<p><a style=3D"TEXT-DECORATION: underline" href=3D"https://www.kohls.com/=
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<td>

<div style=3D"font-size: 12pt; border: 1px solid #CCC; background-color: =
#EEE">Response By Email (Sarah A.) <span style=3D"FONT-SIZE: 10pt; COLOR:=
 #4f4f4f">(04/19/2018 08:26 AM)</span></div>
<div style=3D"font-size: 12pt; border: 1px solid #BBB;">
<div style=3D"margin:0px 0px 0px 0px;">
<div><span>Hi Team,</span></div>
<div><span>&nbsp;</span></div>
<div><span>PO#: </span><span style=3D"font-style:normal;font-weight:norma=
l;font-family:verdana;font-size:10px;">4487605115_1</span><span>&nbsp;</s=
pan><br />
<br />
<span>Issue: Tracking # 9261299535277903037278 is in transit back to your=
 facility.</span><br />
<br />
<span style=3D"font-size:12px;">Policy: Vendors are expected to process a=
 return in Commerce Hub within 48 hours of receipt of product, to ensure =
a timely return credit to our customers.</span><br />
<br />
<span>Required Action: Issue credit in Commerce Hub for SKU </span><span =
style=3D"font-style:normal;font-weight:normal;font-family:verdana;font-si=
ze:10px;">65406083</span><span>&nbsp; within 2 business days of it being =
returned to your facility.</span><br />
<br />
<span>If you have any further questions, please feel free to contact us a=
t <a href=3D"mailto:DSN.CustSupp@Kohls.com">DSN.CustSupp@Kohls.com</a> or=
 call our Customer Support at (262)703-1048.</span></div>
<div><span>&nbsp;</span></div>
<div><span style=3D"font-size:12px;">Sincerely,</span><br />
<span>Sarah A.</span><br />
<br />
<span style=3D"font-size:12px;">CONFIDENTIALITY NOTICE: This email is int=
ended solely for the person or entity to which it is addressed and may co=
ntain confidential and/or privileged information. Any review, disseminati=
on, copying, printing, or other use of this email by persons or entities =
other than the addressee is prohibited. If you have received email in err=
or, please contact the sender immediately and delete the material from yo=
ur computer.</span></div>
</div>
<div>
<div><span>&nbsp;</span></div>
</div>


</div>
<br />
<br />
<div style=3D"font-size: 12pt; border: 1px solid #CCC; background-color: =
#EEE">Response By Email (MaElena P.) <span style=3D"FONT-SIZE: 10pt; COLO=
R: #4f4f4f">(04/12/2018 02:36 AM)</span></div>
<div style=3D"font-size: 12pt; border: 1px solid #BBB;">
<div>
<div><span>Hi Team,</span></div>
<div><span>&nbsp;</span></div>
<div><span>PO#: </span><span style=3D"font-style:normal;font-weight:norma=
l;font-family:verdana;font-size:10px;">4487605115_1</span><span>&nbsp;</s=
pan><br />
<br />
<span>Issue: Tracking # 9261299535277903037278 is in transit back to your=
 facility.</span><br />
<br />
Policy: Vendors are expected to process a return in Commerce Hub within 4=
8 hours of receipt of product, to ensure a timely return credit to our cu=
stomers.<br />
<br />
<span>Required Action: Issue credit in Commerce Hub for SKU </span><span =
style=3D"font-style:normal;font-weight:normal;font-family:verdana;font-si=
ze:10.6667px;">65406083</span><span>&nbsp; within 2 business days of it b=
eing returned to your facility.</span><br />
<br />
<span>If you have any further questions, please feel free to contact us a=
t <a href=3D"mailto:DSN.CustSupp@Kohls.com">DSN.CustSupp@Kohls.com</a> or=
 call our Customer Support at (262)703-1048.</span></div>
<div><span>&nbsp;</span></div>
<div>Sincerely,<br />
Elena P.<br />
<br />
CONFIDENTIALITY NOTICE: This email is intended solely for the person or e=
ntity to which it is addressed and may contain confidential and/or privil=
eged information. Any review, dissemination, copying, printing, or other =
use of this email by persons or entities other than the addressee is proh=
ibited. If you have received email in error, please contact the sender im=
mediately and delete the material from your computer.<br />
<br /></div>
</div>


</div>
<br />
<br />
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