Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 2JGcHFPe1FoSKgAAInt2oQ ; Mon, 16 Apr 2018 10:33:07 -0700 Return-path: Envelope-to: cs@transocean.com Delivery-date: Mon, 16 Apr 2018 10:33:07 -0700 Received: from ss-cmx1.campaignbounces.netsuite.com ([167.216.129.199]:24867) by vps.transocean.com with esmtp (Exim 4.89_1) (envelope-from ) id 1f87zr-00036m-7t for cs@transocean.com; Mon, 16 Apr 2018 10:33:07 -0700 X-Destination-ID: cs@transocean.com X-SMFBL: Y3NAdHJhbnNvY2Vhbi5jb20= Received: from bulk-queue001.prod.bos.netledger.com ([10.2.55.215]) by ss-cmx1.campaignbounces.netsuite.com (-); Mon, 16 Apr 2018 10:31:22 -0700 X-VirtualServer: productionSuiteScriptBulk, ss-cmx2.campaignbounces.netsuite.com, 10.1.80.200 X-SMHeaderMap: mid="X-MailingID" Received: from acct-java10027.bos.netledger.com (bo1-plb-mip70.bos.netledger.com [10.2.196.70]) by bulk-queue001.prod.bos.netledger.com (Postfix) with ESMTP id 01C2716003F; Mon, 16 Apr 2018 10:31:22 -0700 (PDT) Date: Mon, 16 Apr 2018 10:31:21 -0700 (PDT) From: system@netsuite.com Sender: Claims Dept Reply-To: Claims Dept To: ar@transocean.com, cs@transocean.com Message-ID: Subject: A Rugs Direct "Return to Vendor" document has been created for PO# 300495339 MIME-Version: 1.0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit X-NetSuite: c=309750; s=a.j10027.bos; v=2018.1.0.61; t=SuiteScript; ec=false X-VirtualServerGroup: productionSuiteScriptBulk X-MailingID: messageid= X-Spam-Status: No, score=-0.7 X-Spam-Score: -6 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Attention Trans Ocean: This is to notify you of our intent to return a rug to your warehouse for the stated reason: PO#: 300495339 [...] Content analysis details: (-0.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.5 KAM_NUMSUBJECT Subject ends in numbers 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: netsuite.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0065] 0.0 HTML_MESSAGE BODY: HTML included in message 0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 T_LOTTO_AGENT_RPLY Claims Agent X-Spam-Flag: NO Attention Trans Ocean:

This is to notify you of our intent to return a rug to your warehouse for the stated reason:

PO#: 300495339

PO Date: 4/9/2018

Item: RVL23225804 - null

Reason: RTV - PO was confirmed with a BO of 5/12 so customer ordered something else and tried to cancel this order. She is upset that it shipped after trying to cancel a rug that was on a BO.

Tracking #: Not Available

Return Address: Sandy Noriega - Claims Trans Ocean 1005 Obici Blvd. RA# - 271414RA Suffolk VA 23434

If the customer has supplied us with any documentation to support this claim, it is attached to this email. Once we have verified that this merchandise has been picked up from our customer, you will receive another email containing the debit memo (Vendor Bill Credit) along with the details of this claim.

If you have any questions, please contact the Rugs Direct Claims Department via email at claims@rugsdirect.com.

Thank you,

Claims Department
Rugs Direct
116 Featherbed Lane
Winchester VA 22601
Phone: 540-662-4142 x123
Fax: 540-662-0063
Email: claims@rugsdirect.com
Web: www.rugs-direct.com