Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id IK0QE3kgzVpMEwAAInt2oQ ; Tue, 10 Apr 2018 13:37:13 -0700 Return-path: Envelope-to: cs@transocean.com, Sandyn@transocean.com Delivery-date: Tue, 10 Apr 2018 13:37:13 -0700 Received: from mta3.wayfair.com ([162.208.32.8]:54188) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f600k-0001Ef-BB; Tue, 10 Apr 2018 13:37:13 -0700 Received: from pps.filterd (bo1mta03.csnzoo.com [127.0.0.1]) by bo1mta03.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w3AKWlBY011042; Tue, 10 Apr 2018 16:35:59 -0400 Received: from pps.reinject (localhost [127.0.0.1]) by bo1mta03.csnzoo.com with ESMTP id 2h6saypevm-1 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT); Tue, 10 Apr 2018 16:35:59 -0400 Received: from bo1mta03.csnzoo.com (bo1mta03.csnzoo.com [127.0.0.1]) by pps.reinject (8.16.0.20/8.16.0.20) with SMTP id w3AKLM67024026; Tue, 10 Apr 2018 16:35:59 -0400 Date: Tue, 10 Apr 2018 16:35:59 -0400 Received: from stormsc1n53.host.bo1.csnzoo.com ([10.224.10.194]) by bo1mta03.csnzoo.com with ESMTP id 2h6saypevk-1; Tue, 10 Apr 2018 16:35:59 -0400 From: Amanda Parker Reply-To: Amanda Parker To: "amparker@wayfair.com" , "cs@transocean.com" , "cs@transocean.com" , "Sandyn@transocean.com" , "mkm7262@comcast.net" , "WayfairOps1@wayfair.com" , "ProjTracker@wayfair.com" Message-ID: <420436523.11464121523392559511.JavaMail.storm@wayfair.com> Subject: PT: Update on Ticket #15626139 - "US - Problem with an Order / Other - TransOcean (288)" MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_555841_419501521.1523392559511" X-CSN-MmID: X-CSN-MmOrID: X-Sent-By: StormSendmail X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-103.7 X-Spam-Score: -1036 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Update posted to ticket #15626139 "US - Problem with an Order / Other - TransOcean (288)" On 4/10/2018 4:35:59 PM Amanda Parker wrote: Hello Supplier Team- Please advise as soon as possible. [...] Content analysis details: (-103.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -2.0 RCVD_IN_RP_SAFE RBL: Sender in ReturnPath Safe - Contact safe-sa@returnpath.net [Return Path SenderScore Safe List (formerly] [Habeas Safelist) - ] -100 USER_IN_WHITELIST From: address is in the user's white-list -0.0 SPF_PASS SPF: sender matches SPF record -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO ------=_Part_555841_419501521.1523392559511 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #15626139 "US - Problem with an Order / Other - TransOcean (288)" On 4/10/2018 4:35:59 PM Amanda Parker wrote: Hello Supplier Team- Please advise as soon as possible. Thank you Amanda All ticket updates should be entered directly on the Extranet via the link = below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe= r=3D15626139 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D15626139 Update History: 4/10/2018 4:35:59 PM – Amanda Parker (Supplier Operations):= Hello Supplier Team-Please advise as soon as possible.Thank youAmanda4/10/2= 018 4:25:12 PM – Leslie Hodgdon (Sales & Service):A new tic= ket 15626139 has been created as a copy of 15621640 since it is complete or= closedHello, The customer is interested in the 8.3x11.6 size, but I do not= see this item on our site. Please provide the following information: Manuf= acturer SupplierCountry of OriginProduct NameSupplier part #Manufacturer pa= rt #Wholesale CostMAP Pricing (if available)Shipping MethodCarton WeightCar= ton Dimensions (Height x Length x Width)Image Location (Supplier website)4/= 10/2018 3:31:53 PM – Amanda Parker (Supplier Operations):He= llo Supplier Team-A cancellation request has been sent. Thank youAmanda4/10= /2018 2:20:28 PM – TransOcean:PO#:CA109013553Description: G= ood afternoon –We received order # CA109013553 for item as noted belo= w, Unfortunately the size 8x10 on order is no longer available.We do have t= he rug in size 7.6x9.6 which we would be able to offer at 20% off or size 8= .3x11.6 which we will offer at the same cost of the 8x10 originally ordered= .Can you please review order and advise as to how you would like to proceed= . ------=_Part_555841_419501521.1523392559511 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #15626139
"US - Problem with an Order / Other = - TransOcean (288)"

On 4/10/2018 4:35:59 PM Amanda Parker wrote:=
Hello Supplier Team-

Please advise as soon as possible.
Thank you

Amanda

All ticket updates should b= e entered directly on the Extranet via the link below. Please do not reply = via email.
https://partners.wayfair.com/v/tickets/extranet_tickets/man= age?ticket_number=3D15626139

Wayfair Employees, click here to vi= ew ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=3D1562= 6139

Update History:
4/10/2018 4:35:59 PM – Amanda Parker (Supplier Op= erations):
Hello Supplie= r Team-

Please advise as soon as possible.

Thank you<= br />
Amanda


4/10/2018 4:25:12 PM – Leslie Hodgdon (Sale= s & Service):
A new tick= et 15626139 has been created as a copy of 15621640 since it is complete or = closed
Hello,

The customer is interested in the 8.3x11.6 s= ize, but I do not see this item on our site. Please provide the following i= nformation:

Manufacturer
Supplier
Country of Origin<= br />Product Name
Supplier part #
Manufacturer part #
Wholes= ale Cost
MAP Pricing (if available)
Shipping Method
Carton W= eight
Carton Dimensions (Height x Length x Width)
Image Location = (Supplier website)


4/10/2018 3:31:53 PM – Amanda Parker (Supp= lier Operations):
Hello = Supplier Team-

A cancellation request has been sent.

Thank you

Amanda


4/10/2018 2:20:28 PM – TransOcea= n:
PO#:CA109013553
=
Description: Good afternoon –

We received order # CA= 109013553 for item as noted below, Unfortunately the size 8x10 on order is = no longer available.
We do have the rug in size 7.6x9.6 which we would= be able to offer at 20% off or size 8.3x11.6 which we will offer at the sa= me cost of the 8x10 originally ordered.

Can you please review or= der and advise as to how you would like to proceed.


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