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From: "Kohl's Customer Support" 
    <customer.support@kohls.com>
Reply-To: "Kohl's Customer Support" 
    <customer.support@mailpc.custhelp.com>
To: cs@transocean.com,mike@transocean.com
Date: Fri, 6 Apr 2018 06:41:59 -0500 (CDT)
Subject: TRANS-OCEAN IMPORT CO INC - PO# 5556252233_1 - Missing [Incident: 180402-013696]
MIME-Version: 1.0
Message-Id: <RNTT.BvM9YApZDv8a~azGGowe~yDTHJ8qhWb~FrH5KTj~PP8w.1523014919.3CneLxk!@webpc13.int.rightnowtech.com>
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    support center. Below is a summary of your request and our response. If this
    issue is not resolved to your satisfaction, you may reopen it within the
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--------------Boundary-00=_ZTHRVA40000000000000
Content-Type: Text/Plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable



Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it wit=
hin the next 30 days.

Thank you for allowing us to be of service to you.
To access your question from our support site, click https://cs.kohls.com=
/app/account/questions/detail/i_id/47160659/track/BvM9YApZDv8a~azGGowe~yD=
THJ8qhS75Mv9y~zj~Ov_7/

---------------------------------------------------------------

Subject
---------------------------------------------------------------
TRANS-OCEAN IMPORT CO INC - PO# 5556252233_1 - Missing

Discussion Thread
---------------------------------------------------------------
Response By Email (DesireePearl E.) (04/06/2018 06:41 AM)    =20
Dear Team,=20

PO#: 5556252233_1

Recently we received notification from the customer that they were missin=
g 1 of SKU 84985816 from their Kohls.com order. At this time, the custome=
r no longer wants the item(s). Please process a return in Commerce Hub an=
d advise when complete.

If you have any further questions, please feel free to contact us at DSN.=
CustSupp@Kohls.com or call our Customer Support at (262)703-1048.

Sincerely,                       =20
Desiree E.
                       =20
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or =
entity to which it is addressed and may contain confidential and/or privi=
leged information. Any review, dissemination, copying, printing, or other=
 use of this e-mail by persons or entities other than the addressee is pr=
ohibited. If you have received this e-mail in error, please contact the s=
ender immediately and delete the material from your computer.


Response By Email (Art M.) (04/04/2018 05:35 AM)    =20
Dear Team,=20

PO#: 5556252233_1

Recently we received notification from the customer that they were missin=
g 1 of SKU 84985816 from their Kohls.com order. At this time, the custome=
r no longer wants the item(s). Please process a return in Commerce Hub an=
d advise when complete.

If you have any further questions, please feel free to contact us at DSN.=
CustSupp@Kohls.com or call our Customer Support at (262)703-1048.

Sincerely,                       =20
Art M.
                       =20
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or =
entity to which it is addressed and may contain confidential and/or privi=
leged information. Any review, dissemination, copying, printing, or other=
 use of this e-mail by persons or entities other than the addressee is pr=
ohibited. If you have received this e-mail in error, please contact the s=
ender immediately and delete the material from your computer.


Response By Email (HernanPaul B.) (04/02/2018 01:51 PM)    =20
Dear Team,=20

PO#: 5556252233_1

Recently we received notification from the customer that they were missin=
g 1 of SKU 84985816 from their Kohls.com order. At this time, the custome=
r no longer wants the item(s). Please process a return in Commerce Hub an=
d advise when complete.

If you have any further questions, please feel free to contact us at DSN.=
CustSupp@Kohls.com or call our Customer Support at (262)703-1048.

Sincerely,                       =20
Paul B.
                       =20
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or =
entity to which it is addressed and may contain confidential and/or privi=
leged information. Any review, dissemination, copying, printing, or other=
 use of this e-mail by persons or entities other than the addressee is pr=
ohibited. If you have received this e-mail in error, please contact the s=
ender immediately and delete the material from your computer.



Question Reference # 180402-013696
       Date Created: 04/02/2018 01:51 PM
  Date Last Updated: 04/06/2018 06:41 AM
             Status: Solved


[---001:003062:29071---]

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<p><a style=3D"TEXT-DECORATION: underline" href=3D"https://www.kohls.com/=
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<td>

<div style=3D"font-size: 12pt; border: 1px solid #CCC; background-color: =
#EEE">Response By Email (DesireePearl E.) <span style=3D"FONT-SIZE: 10pt;=
 COLOR: #4f4f4f">(04/06/2018 06:41 AM)</span></div>
<div style=3D"font-size: 12pt; border: 1px solid #BBB;">
Dear Team, <br /><br />PO#: 5556252233_1<br /><br />Recently we received =
notification from the customer that they were missing 1 of SKU 84985816 f=
rom their Kohls.com order. At this time, the customer no longer wants the=
 item(s). Please process a return in Commerce Hub and advise when complet=
e.<br /><br />If you have any further questions, please feel free to cont=
act us at <a href=3D"mailto:DSN.CustSupp@Kohls.com">DSN.CustSupp@Kohls.co=
m</a> or call our Customer Support at (262)703-1048.<br /><br />Sincerely=
,                        <br />Desiree E.<br />                        <b=
r />CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person=
 or entity to which it is addressed and may contain confidential and/or p=
rivileged information. Any review, dissemination, copying, printing,
or other use of this e-mail by persons or entities other than the address=
ee is prohibited. If you have received this e-mail in error, please conta=
ct the sender immediately and delete the material from your computer.<br =
/>
</div>
<br />
<br />
<div style=3D"font-size: 12pt; border: 1px solid #CCC; background-color: =
#EEE">Response By Email (Art M.) <span style=3D"FONT-SIZE: 10pt; COLOR: #=
4f4f4f">(04/04/2018 05:35 AM)</span></div>
<div style=3D"font-size: 12pt; border: 1px solid #BBB;">
Dear Team, <br /><br />PO#: 5556252233_1<br /><br />Recently we received =
notification from the customer that they were missing 1 of SKU 84985816 f=
rom their Kohls.com order. At this time, the customer no longer wants the=
 item(s). Please process a return in Commerce Hub and advise when complet=
e.<br /><br />If you have any further questions, please feel free to cont=
act us at <a href=3D"mailto:DSN.CustSupp@Kohls.com">DSN.CustSupp@Kohls.co=
m</a> or call our Customer Support at (262)703-1048.<br /><br />Sincerely=
,                        <br />Art M.<br />                        <br />=
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or =
entity to which it is addressed and may contain confidential and/or privi=
leged information. Any review, dissemination, copying, printing, or
other use of this e-mail by persons or entities other than the addressee =
is prohibited. If you have received this e-mail in error, please contact =
the sender immediately and delete the material from your computer.<br />
</div>
<br />
<br />
<div style=3D"font-size: 12pt; border: 1px solid #CCC; background-color: =
#EEE">Response By Email (HernanPaul B.) <span style=3D"FONT-SIZE: 10pt; C=
OLOR: #4f4f4f">(04/02/2018 01:51 PM)</span></div>
<div style=3D"font-size: 12pt; border: 1px solid #BBB;">
Dear Team, <br /><br />PO#: 5556252233_1<br /><br />Recently we received =
notification from the customer that they were missing 1 of SKU 84985816 f=
rom their Kohls.com order. At this time, the customer no longer wants the=
 item(s). Please process a return in Commerce Hub and advise when complet=
e.<br /><br />If you have any further questions, please feel free to cont=
act us at <a href=3D"mailto:DSN.CustSupp@Kohls.com">DSN.CustSupp@Kohls.co=
m</a> or call our Customer Support at (262)703-1048.<br /><br />Sincerely=
,                        <br />Paul B.<br />                        <br /=
>CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or=
 entity to which it is addressed and may contain confidential and/or priv=
ileged information. Any review, dissemination, copying, printing, or
other use of this e-mail by persons or entities other than the addressee =
is prohibited. If you have received this e-mail in error, please contact =
the sender immediately and delete the material from your computer.
</div>
<br />
<br />
</td>
</tr>
</tbody>
</table>
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 requested personal assistance from our on-line support center. Below is =
a summary of your request and our response. If this issue is not resolved=
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