Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id SNMpLseBwloKQAAAInt2oQ ; Mon, 02 Apr 2018 12:17:27 -0700 Return-path: Envelope-to: cs@transocean.com, Sandyn@transocean.com Delivery-date: Mon, 02 Apr 2018 12:17:27 -0700 Received: from mta3.wayfair.com ([162.208.32.8]:45491) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f34xB-0004OI-La; Mon, 02 Apr 2018 12:17:27 -0700 Received: from pps.filterd (bo1mta03.csnzoo.com [127.0.0.1]) by bo1mta03.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w32J5SOY010138; Mon, 2 Apr 2018 15:16:14 -0400 Received: from pps.reinject (localhost [127.0.0.1]) by bo1mta03.csnzoo.com with ESMTP id 2h3eqv1pw2-1 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT); Mon, 02 Apr 2018 15:16:14 -0400 Received: from bo1mta03.csnzoo.com (bo1mta03.csnzoo.com [127.0.0.1]) by pps.reinject (8.16.0.20/8.16.0.20) with SMTP id w32J5S21010115; Mon, 2 Apr 2018 15:16:14 -0400 Date: Mon, 2 Apr 2018 15:16:14 -0400 Received: from stormsc1n15.host.bo1.csnzoo.com ([10.224.10.195]) by bo1mta03.csnzoo.com with ESMTP id 2h3eqv1pvw-1; Mon, 02 Apr 2018 15:16:14 -0400 From: Kayonda Crandon Reply-To: Kayonda Crandon To: "guy_kcrandon@wayfair.com" , "latwilliams@wayfair.com" , "cs@transocean.com" , "Sandyn@transocean.com" , "mkm7262@comcast.net" , "WayfairOps1@wayfair.com" , "ProjTracker@wayfair.com" Message-ID: <935201769.14831471522696573989.JavaMail.storm@wayfair.com> Subject: PT: Update on Ticket #15400401 - "Question on Product(s)" MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_721748_486171944.1522696573988" X-CSN-MmID: X-CSN-MmOrID: X-Sent-By: StormSendmail X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-101.7 X-Spam-Score: -1016 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Update posted to ticket #15400401 "Question on Product(s)" On 4/2/2018 3:16:13 PM Kayonda Crandon wrote: Good afternoon can we please have an update on this ticket for a timely response to the customer. [...] Content analysis details: (-101.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.0 T_SPF_HELO_TEMPERROR SPF: test of HELO record failed (temperror) -0.0 SPF_PASS SPF: sender matches SPF record -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO ------=_Part_721748_486171944.1522696573988 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #15400401 "Question on Product(s)" On 4/2/2018 3:16:13 PM Kayonda Crandon wrote: Good afternoon can we please have an update on this ticket for a timely res= ponse to the customer. All ticket updates should be entered directly on the Extranet via the link = below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe= r=3D15400401 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D15400401 Update History: 4/2/2018 3:16:13 PM – Kayonda Crandon (Merchandising Ops):G= ood afternoon can we please have an update on this ticket for a timely resp= onse to the customer.3/31/2018 3:02:42 PM – Latoya Williams= (Merchandising Ops):Hello,Wayfair Operations has opened Ticket .Your respo= nse is needed by 01:00 PM EDT 04/02/2018.Follow the process below. DO NOT R= EPLY TO THIS E-MAIL.Please provide us with answers to the following product= questions.Item: TERR8101476Additional Detail:Please confirm the tone of th= e area rug whether it is a true green, light green or other green.To access= this ticket:1. Log onto the Extranet: [https://partners.wayfair.com/](http= s://partners.wayfair.com)2. Click on 'Tickets' tab. A screen will open and = list your tickets.3. Click on the 'View' button of your ticket in the 'Acti= on' column. The ticket details will open.4. Enter your update in the text b= ox on top of the ticket details window and click 'Update' or 'Update - Wayf= air Response Required'.Thank you for your cooperation, The Wayfair Team---= ---------------------------------Customer Info: bflutze@gmail.comStore: Way= fair ------=_Part_721748_486171944.1522696573988 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #15400401
"Question on Product(s)"

= On 4/2/2018 3:16:13 PM Kayonda Crandon wrote:
Good afternoon can we pl= ease have an update on this ticket for a timely response to the customer.
All ticket updates should be entered directly on the Extranet via= the link below. Please do not reply via email.
https://partners.wayfa= ir.com/v/tickets/extranet_tickets/manage?ticket_number=3D15400401

Wayfair Employees, click here to view ticket:
https://admin.wayfair.= com/tracker/views/89.php?prtid=3D15400401

Update History:
<= div class=3D"update ">4/2/2018 3:16:13 PM &nd= ash; Kayonda Crandon (Merchandising Ops):
Good afternoon can we please have an update on this = ticket for a timely response to the customer.


3/31/2018 3:02:42 PM &ndas= h; Latoya Williams (Merchandising Ops):
Hello,

Wayfair Operations has opened Ticket= .
Your response is needed by 01:00 PM EDT 04/02/2018.
Follow the= process below. DO NOT REPLY TO THIS E-MAIL.

Please provide us w= ith answers to the following product questions.

Item: TERR810147= 6

Additional Detail:
Please confirm the tone of the area ru= g whether it is a true green, light green or other green.

To acc= ess this ticket:

1. Log onto the Extranet: [https://partners.way= fair.com/](https://partners.wayfair.com)
2. Click on 'Tickets' tab. A = screen will open and list your tickets.
3. Click on the 'View' button = of your ticket in the 'Action' column. The ticket details will open.
4= . Enter your update in the text box on top of the ticket details window and= click 'Update' or 'Update - Wayfair Response Required'.

Thank y= ou for your cooperation, The Wayfair Team
---------------------------= ---------
Customer Info: bflutze@gmail.com
Store: Wayfair


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