Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 2DWaEWuBwloKQAAAInt2oQ ; Mon, 02 Apr 2018 12:15:55 -0700 Return-path: Envelope-to: cs@transocean.com, Sandyn@transocean.com Delivery-date: Mon, 02 Apr 2018 12:15:55 -0700 Received: from mta3.wayfair.com ([162.208.32.8]:43009) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f34vk-0004KH-25; Mon, 02 Apr 2018 12:15:55 -0700 Received: from pps.filterd (bo1mta03.csnzoo.com [127.0.0.1]) by bo1mta03.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w32J5SMC010138; Mon, 2 Apr 2018 15:14:45 -0400 Received: from pps.reinject (localhost [127.0.0.1]) by bo1mta03.csnzoo.com with ESMTP id 2h3eqv1ncp-1 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT); Mon, 02 Apr 2018 15:14:45 -0400 Received: from bo1mta03.csnzoo.com (bo1mta03.csnzoo.com [127.0.0.1]) by pps.reinject (8.16.0.20/8.16.0.20) with SMTP id w32J8cB8015341; Mon, 2 Apr 2018 15:14:45 -0400 Date: Mon, 2 Apr 2018 15:14:45 -0400 Received: from stormsc1n15.host.bo1.csnzoo.com ([10.224.10.195]) by bo1mta03.csnzoo.com with ESMTP id 2h3eqv1ncn-1; Mon, 02 Apr 2018 15:14:45 -0400 From: Kayonda Crandon Reply-To: Kayonda Crandon To: "guy_kcrandon@wayfair.com" , "rgriffith@wayfair.com" , "cs@transocean.com" , "Sandyn@transocean.com" , "mkm7262@comcast.net" , "WayfairOps1@wayfair.com" , "ProjTracker@wayfair.com" Message-ID: <950329740.14829131522696485058.JavaMail.storm@wayfair.com> Subject: PT: Update on Ticket #15397645 - "Question on Product(s)" MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_721635_685838262.1522696485057" X-CSN-MmID: X-CSN-MmOrID: X-Sent-By: StormSendmail X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-103.7 X-Spam-Score: -1036 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Update posted to ticket #15397645 "Question on Product(s)" On 4/2/2018 3:14:44 PM Kayonda Crandon wrote: Good afternoon can we please have an update on this ticket for a timely response to the customer. [...] Content analysis details: (-103.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record -2.0 RCVD_IN_RP_SAFE RBL: Sender in ReturnPath Safe - Contact safe-sa@returnpath.net [Return Path SenderScore Safe List (formerly] [Habeas Safelist) - ] -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO ------=_Part_721635_685838262.1522696485057 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #15397645 "Question on Product(s)" On 4/2/2018 3:14:44 PM Kayonda Crandon wrote: Good afternoon can we please have an update on this ticket for a timely res= ponse to the customer. All ticket updates should be entered directly on the Extranet via the link = below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe= r=3D15397645 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D15397645 Update History: 4/2/2018 3:14:44 PM – Kayonda Crandon (Merchandising Ops):G= ood afternoon can we please have an update on this ticket for a timely resp= onse to the customer.3/31/2018 10:08:35 AM – Ronaldo Griffi= th (Merchandising Ops):Hello,Wayfair Operations has opened Ticket .Your res= ponse is needed by 01:00 PM EDT 04/02/2018.Follow the process below. DO NOT= REPLY TO THIS E-MAIL.Please provide us with answers to the following produ= ct questions.Item: TERS8179266Additional Detail:Can you please confirm if t= his rug is safe to use on a laminate floor?To access this ticket:1. Log ont= o the Extranet: [https://partners.wayfair.com/](https://partners.wayfair.co= m)2. Click on 'Tickets' tab. A screen will open and list your tickets.3. Cl= ick on the 'View' button of your ticket in the 'Action' column. The ticket = details will open.4. Enter your update in the text box on top of the ticket= details window and click 'Update' or 'Update - Wayfair Response Required'.= Thank you for your cooperation, The Wayfair Team--------------------------= ----------Customer Info: Joan; jstamp01@comcast.netStore: Wayfair ------=_Part_721635_685838262.1522696485057 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #15397645
"Question on Product(s)"

= On 4/2/2018 3:14:44 PM Kayonda Crandon wrote:
Good afternoon can we pl= ease have an update on this ticket for a timely response to the customer.
All ticket updates should be entered directly on the Extranet via= the link below. Please do not reply via email.
https://partners.wayfa= ir.com/v/tickets/extranet_tickets/manage?ticket_number=3D15397645

Wayfair Employees, click here to view ticket:
https://admin.wayfair.= com/tracker/views/89.php?prtid=3D15397645

Update History:
<= div class=3D"update ">4/2/2018 3:14:44 PM &nd= ash; Kayonda Crandon (Merchandising Ops):
Good afternoon can we please have an update on this = ticket for a timely response to the customer.


3/31/2018 10:08:35 AM &nda= sh; Ronaldo Griffith (Merchandising Ops):
Hello,

Wayfair Operations has opened Tick= et .
Your response is needed by 01:00 PM EDT 04/02/2018.
Follow t= he process below. DO NOT REPLY TO THIS E-MAIL.

Please provide us= with answers to the following product questions.

Item: TERS8179= 266

Additional Detail:
Can you please confirm if this rug i= s safe to use on a laminate floor?

To access this ticket:
<= br />1. Log onto the Extranet: [https://partners.wayfair.com/](https://part= ners.wayfair.com)
2. Click on 'Tickets' tab. A screen will open and li= st your tickets.
3. Click on the 'View' button of your ticket in the '= Action' column. The ticket details will open.
4. Enter your update in = the text box on top of the ticket details window and click 'Update' or 'Upd= ate - Wayfair Response Required'.

Thank you for your cooperation= , The Wayfair Team
------------------------------------
Customer= Info: Joan; jstamp01@comcast.net
Store: Wayfair


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