Envelope-to: cs@transocean.com,
 Sandyn@transocean.com
Delivery-date: Fri, 30 Mar 2018 11:23:04 -0700
Date: Fri, 30 Mar 2018 14:21:53 -0400
From: Amanda Parker <amparker@wayfair.com>
Reply-To: Amanda Parker <amparker@wayfair.com>
To: "amparker@wayfair.com" <amparker@wayfair.com>,
        "hweiss@wayfair.com" <hweiss@wayfair.com>,
        "cs@transocean.com" <cs@transocean.com>,
        "Sandyn@transocean.com" <Sandyn@transocean.com>,
        "mkm7262@comcast.net" <mkm7262@comcast.net>,
        "WayfairOps1@wayfair.com" <WayfairOps1@wayfair.com>,
        "ProjTracker@wayfair.com" <ProjTracker@wayfair.com>
Message-ID: <1163881841.958451522434112990.JavaMail.storm@wayfair.com>
Subject: PT: Update on Ticket #15386338 - "Question on Product(s)"
MIME-Version: 1.0
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 Content preview:  Update posted to ticket #15386338 "Question on Product(s)"
    On 3/30/2018 2:21:52 PM Amanda Parker wrote: Hello Hayden- Sincerest apologizes
    to our customer. Please enter one more replacement order. [...] 
 
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Update posted to ticket #15386338
"Question on Product(s)"

On 3/30/2018 2:21:52 PM Amanda Parker wrote:
Hello Hayden-

Sincerest apologizes to our customer. Please enter one more replacement ord=
er.=20

Supplier team--- Please take note that the customer is ordering the 9 x 12 =
rug size.=20

Thank you both

Amanda

All ticket updates should be entered directly on the Extranet via the link =
below. Please do not reply via email.
https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe=
r=3D15386338

Wayfair Employees, click here to view ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=3D15386338

Update History:
3/30/2018 2:21:52 PM&#160;&ndash;&#160;Amanda Parker (Supplier Operations):=
Hello Hayden-Sincerest apologizes to our customer. Please enter one more re=
placement order. Supplier team--- Please take note that the customer is ord=
ering the 9 x 12 rug size. Thank you bothAmanda3/30/2018 1:15:58 PM&#160;&n=
dash;&#160;Hayden Weiss (Sales & Service):Hello,Wayfair Operations has open=
ed Ticket .Your response is needed by 05:15 PM EDT 03/30/2018.Follow the pr=
ocess below. DO NOT REPLY TO THIS E-MAIL.Please provide us with answers to =
the following product questions.PO#: CS108986250Item: VCFR8431303Additional=
 Detail:Hi,We have multiple customers who are getting the wrong size of thi=
s rug. Do you have the 9' x 12' rug in your warehouse? If not what sizes do=
 you offer with us?Thank you,To access this ticket:1. Log onto the Extranet=
: [https://partners.wayfair.com/](https://partners.wayfair.com)2. Click on =
'Tickets' tab. A screen will open and list your tickets.3. Click on the 'Vi=
ew' button of your ticket in the 'Action' column. The ticket details will o=
pen.4. Enter your update in the text box on top of the ticket details windo=
w and click 'Update' or 'Update - Wayfair Response Required'.Thank you for =
your cooperation,  The Wayfair Team------------------------------------Cust=
omer Info: brfairbanks@yahoo.comStore: Wayfair
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Update posted to ticket #15386338<br />"Question on Product(s)"<br /><br />=
On 3/30/2018 2:21:52 PM Amanda Parker wrote:<br />Hello Hayden-<br /><br />=
Sincerest apologizes to our customer. Please enter one more replacement ord=
er. <br /><br />Supplier team--- Please take note that the customer is orde=
ring the 9 x 12 rug size. <br /><br />Thank you both<br /><br />Amanda<br /=
><br />All ticket updates should be entered directly on the Extranet via th=
e link below. Please do not reply via email.<br />https://partners.wayfair.=
com/v/tickets/extranet_tickets/manage?ticket_number=3D15386338<br /><br />W=
ayfair Employees, click here to view ticket:<br />https://admin.wayfair.com=
/tracker/views/89.php?prtid=3D15386338<br /><br />Update History:<br /><div=
 class=3D"update "><span class=3D"boldtext">3/30/2018 2:21:52 PM&#160;&ndas=
h;&#160;Amanda Parker (Supplier Operations):</span><br/><div class=3D"js-tr=
acker-context-links">Hello Hayden-<br /><br />Sincerest apologizes to our c=
ustomer. Please enter one more replacement order. <br /><br />Supplier team=
--- Please take note that the customer is ordering the 9 x 12 rug size. <br=
 /><br />Thank you both<br /><br />Amanda</div></div><br/><br/><hr><div cla=
ss=3D"update "><span class=3D"boldtext">3/30/2018 1:15:58 PM&#160;&ndash;&#=
160;Hayden Weiss (Sales & Service):</span><br/><div class=3D"js-tracker-con=
text-links">Hello,<br /><br />Wayfair Operations has opened Ticket .<br />Y=
our response is needed by 05:15 PM EDT 03/30/2018.<br />Follow the process =
below. DO NOT REPLY TO THIS E-MAIL.<br /><br />Please provide us with answe=
rs to the following product questions.<br /><br />PO#: CS108986250<br />Ite=
m: VCFR8431303<br /><br />Additional Detail:<br />Hi,<br /><br />We have mu=
ltiple customers who are getting the wrong size of this rug. Do you have th=
e 9' x 12' rug in your warehouse? If not what sizes do you offer with us?<b=
r /><br />Thank you,<br /><br />To access this ticket:<br /><br />1. Log on=
to the Extranet: [https://partners.wayfair.com/](https://partners.wayfair.c=
om)<br />2. Click on 'Tickets' tab. A screen will open and list your ticket=
s.<br />3. Click on the 'View' button of your ticket in the 'Action' column=
. The ticket details will open.<br />4. Enter your update in the text box o=
n top of the ticket details window and click 'Update' or 'Update - Wayfair =
Response Required'.<br /><br />Thank you for your cooperation,  The Wayfair=
 Team<br />------------------------------------<br />Customer Info: brfairb=
anks@yahoo.com<br />Store: Wayfair</div></div><br/><br/><hr>
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