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 Sandyn@transocean.com
Delivery-date: Sat, 24 Mar 2018 08:57:40 -0700
Date: Sat, 24 Mar 2018 11:56:29 -0400
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To: "taking@wayfair.com" <taking@wayfair.com>,
        "cs@transocean.com" <cs@transocean.com>,
        "Sandyn@transocean.com" <Sandyn@transocean.com>,
        "mkm7262@comcast.net" <mkm7262@comcast.net>,
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Message-ID: <2023845457.2216071521906989955.JavaMail.storm@wayfair.com>
Subject: PT: Update on Ticket #15243040 - "Question on Product(s)"
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 Content preview:  Update posted to ticket #15243040 "Question on Product(s)"
    On 3/24/2018 11:56:29 AM Extranet User - MMcBride wrote: Hello Tameka, This
    pillow (in fact all of our pillows) has a zippered back. All backs are a
   coordinating solid color, and I believe this style's is Aqua, the same as
   the background on the front of the pillow. [...] 
 
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Update posted to ticket #15243040
"Question on Product(s)"

On 3/24/2018 11:56:29 AM Extranet User - MMcBride wrote:
Hello Tameka,
This pillow (in fact all of our pillows) has a zippered back.  All backs ar=
e a coordinating solid color, and I believe this style's is Aqua, the same =
as the background on the front of the pillow.

You're correct, the office isn't staffed on weekends, and I will try to con=
firm the color of the backing Monday and let you know.

Thanks, Mary

All ticket updates should be entered directly on the Extranet via the link =
below. Please do not reply via email.
https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe=
r=3D15243040

Wayfair Employees, click here to view ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=3D15243040

Update History:
3/24/2018 11:56:30 AM&#160;&ndash;&#160;MMcBride:Hello Tameka,This pillow (=
in fact all of our pillows) has a zippered back.  All backs are a coordinat=
ing solid color, and I believe this style's is Aqua, the same as the backgr=
ound on the front of the pillow.You're correct, the office isn't staffed on=
 weekends, and I will try to confirm the color of the backing Monday and le=
t you know.Thanks, Mary3/24/2018 11:25:49 AM&#160;&ndash;&#160;Tameka King =
(Merchandising Ops):Hello,Wayfair Operations has opened Ticket .Your respon=
se is needed by 01:00 PM EDT 03/26/2018.Follow the process below. DO NOT RE=
PLY TO THIS E-MAIL.Please provide us with answers to the following product =
questions.Item: 7FP8S140209Additional Detail:Please confirm what the revers=
e side of the pillow looks like and whether the pillow has a zipper closure=
.Requested information not available on manufacturer's website, unable to c=
all since it is weekend.Thank youTo access this ticket:1. Log onto the Extr=
anet: [https://partners.wayfair.com/](https://partners.wayfair.com)2. Click=
 on 'Tickets' tab. A screen will open and list your tickets.3. Click on the=
 'View' button of your ticket in the 'Action' column. The ticket details wi=
ll open.4. Enter your update in the text box on top of the ticket details w=
indow and click 'Update' or 'Update - Wayfair Response Required'.Thank you =
for your cooperation,  The Wayfair Team------------------------------------=
Customer Info: jl163@comcast.netStore: Wayfair
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Update posted to ticket #15243040<br />"Question on Product(s)"<br /><br />=
On 3/24/2018 11:56:29 AM Extranet User - MMcBride wrote:<br />Hello Tameka,=
<br />This pillow (in fact all of our pillows) has a zippered back.  All ba=
cks are a coordinating solid color, and I believe this style's is Aqua, the=
 same as the background on the front of the pillow.<br /><br />You're corre=
ct, the office isn't staffed on weekends, and I will try to confirm the col=
or of the backing Monday and let you know.<br /><br />Thanks, Mary<br /><br=
 />All ticket updates should be entered directly on the Extranet via the li=
nk below. Please do not reply via email.<br />https://partners.wayfair.com/=
v/tickets/extranet_tickets/manage?ticket_number=3D15243040<br /><br />Wayfa=
ir Employees, click here to view ticket:<br />https://admin.wayfair.com/tra=
cker/views/89.php?prtid=3D15243040<br /><br />Update History:<br /><div cla=
ss=3D"update "><span class=3D"boldtext">3/24/2018 11:56:30 AM&#160;&ndash;&=
#160;MMcBride:</span><br/><div class=3D"js-tracker-context-links">Hello Tam=
eka,<br />This pillow (in fact all of our pillows) has a zippered back.  Al=
l backs are a coordinating solid color, and I believe this style's is Aqua,=
 the same as the background on the front of the pillow.<br /><br />You're c=
orrect, the office isn't staffed on weekends, and I will try to confirm the=
 color of the backing Monday and let you know.<br /><br />Thanks, Mary</div=
></div><br/><br/><hr><div class=3D"update "><span class=3D"boldtext">3/24/2=
018 11:25:49 AM&#160;&ndash;&#160;Tameka King (Merchandising Ops):</span><b=
r/><div class=3D"js-tracker-context-links">Hello,<br /><br />Wayfair Operat=
ions has opened Ticket .<br />Your response is needed by 01:00 PM EDT 03/26=
/2018.<br />Follow the process below. DO NOT REPLY TO THIS E-MAIL.<br /><br=
 />Please provide us with answers to the following product questions.<br />=
<br />Item: 7FP8S140209<br /><br />Additional Detail:<br />Please confirm w=
hat the reverse side of the pillow looks like and whether the pillow has a =
zipper closure.<br /><br />Requested information not available on manufactu=
rer's website, unable to call since it is weekend.<br /><br />Thank you<br =
/><br />To access this ticket:<br /><br />1. Log onto the Extranet: [https:=
//partners.wayfair.com/](https://partners.wayfair.com)<br />2. Click on 'Ti=
ckets' tab. A screen will open and list your tickets.<br />3. Click on the =
'View' button of your ticket in the 'Action' column. The ticket details wil=
l open.<br />4. Enter your update in the text box on top of the ticket deta=
ils window and click 'Update' or 'Update - Wayfair Response Required'.<br /=
><br />Thank you for your cooperation,  The Wayfair Team<br />-------------=
-----------------------<br />Customer Info: jl163@comcast.net<br />Store: W=
ayfair</div></div><br/><br/><hr>
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