Envelope-to: cs@transocean.com
Delivery-date: Thu, 22 Mar 2018 09:17:38 -0700
Date: Thu, 22 Mar 2018 12:16:48 -0400
From: James Boyman <jboyman@wayfair.com>
Reply-To: James Boyman <jboyman@wayfair.com>
To: "jboyman@wayfair.com" <jboyman@wayfair.com>,
        "cs@transocean.com" <cs@transocean.com>,
        "ProjTracker@wayfair.com" <ProjTracker@wayfair.com>
Message-ID: <750418337.12126051521735408224.JavaMail.storm@wayfair.com>
Subject: PT: Update on Ticket #15129911 - "US - Credit Recovery General
 Inquiry - TransOcean (288)"
MIME-Version: 1.0
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 Content preview:  Update posted to ticket #15129911 "US - Credit Recovery General
    Inquiry - TransOcean (288)" On 3/22/2018 12:16:48 PM James Boyman wrote:
   Hi Sandy, I wasn't able to find the information in the order notes. I have
    requested photos from the customer. Please allow a few business days for
   the request to process. If the customer is unable to provide images, retrieval
    of the item may be the best solution for further investigation. [...] 
 
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Update posted to ticket #15129911
"US - Credit Recovery General Inquiry - TransOcean (288)"

On 3/22/2018 12:16:48 PM James Boyman wrote:
Hi Sandy,

I wasn't able to find the information in the order notes. I have requested photos from the customer. Please allow a few business days for the request to process. If the customer is unable to provide images, retrieval of the item may be the best solution for further investigation.

Let me know if you have any additional questions or concerns.

Thanks,

James

Suppliers, click here to view ticket:
https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_number=15129911

Wayfair Employees, click here to view ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=15129911

Update History:
3/22/2018 12:16:48 PM&#160;&ndash;&#160;James Boyman (Supplier Operations):Hi Sandy,I wasn't able to find the information in the order notes. I have requested photos from the customer. Please allow a few business days for the request to process. If the customer is unable to provide images, retrieval of the item may be the best solution for further investigation.Let me know if you have any additional questions or concerns.Thanks,James3/20/2018 9:50:31 AM&#160;&ndash;&#160;TransOcean:Credit Recovery Issue/InquiryCredit ID - 8645815Purchase Order - CS107519427Good Morning - Can you please advise what color was received as opposed to what was ordered, Thank you, Sandy N.
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Update posted to ticket #15129911<br />"US - Credit Recovery General Inquir=
y - TransOcean (288)"<br /><br />On 3/22/2018 12:16:48 PM James Boyman wrot=
e:<br />Hi Sandy,<br /><br />I wasn't able to find the information in the o=
rder notes. I have requested photos from the customer. Please allow a few b=
usiness days for the request to process. If the customer is unable to provi=
de images, retrieval of the item may be the best solution for further inves=
tigation.<br /><br />Let me know if you have any additional questions or co=
ncerns.<br /><br />Thanks,<br /><br />James<br /><br />Suppliers, click her=
e to view ticket:<br />https://partners.wayfair.com/v/tickets/extranet_tick=
ets/manage?ticket_number=3D15129911<br /><br />Wayfair Employees, click her=
e to view ticket:<br />https://admin.wayfair.com/tracker/views/89.php?prtid=
=3D15129911<br /><br />Update History:<br /><div class=3D"update "><span cl=
ass=3D"boldtext">3/22/2018 12:16:48 PM&#160;&ndash;&#160;James Boyman (Supp=
lier Operations):</span><br/><div class=3D"js-tracker-context-links">Hi San=
dy,<br /><br />I wasn't able to find the information in the order notes. I =
have requested photos from the customer. Please allow a few business days f=
or the request to process. If the customer is unable to provide images, ret=
rieval of the item may be the best solution for further investigation.<br /=
><br />Let me know if you have any additional questions or concerns.<br /><=
br />Thanks,<br /><br />James</div></div><br/><br/><hr><div class=3D"update=
 "><span class=3D"boldtext">3/20/2018 9:50:31 AM&#160;&ndash;&#160;TransOce=
an:</span><br/><div class=3D"js-tracker-context-links">Credit Recovery Issu=
e/Inquiry<br /><br />Credit ID - 8645815<br /><br />Purchase Order - CS1075=
19427<br /><br />Good Morning - Can you please advise what color was receiv=
ed as opposed to what was ordered, Thank you, Sandy N.</div></div><br/><br/=
><hr>
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