Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id mIk1MMLMsVrdDgAAInt2oQ ; Tue, 20 Mar 2018 20:08:50 -0700 Return-path: Envelope-to: cs@transocean.com Delivery-date: Tue, 20 Mar 2018 20:08:50 -0700 Received: from out4.pod8.sac1.zdsys.com ([192.161.146.103]:56462) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1eyU7B-0000yv-OT for cs@transocean.com; Tue, 20 Mar 2018 20:08:50 -0700 Received: from out4.pod13.usw2.zdsys.com (out4.pod13.usw2.zdsys.com [10.210.80.104]) by out4.pod8.sac1.zdsys.com (Postfix) with ESMTP id E5F80401748B for ; Wed, 21 Mar 2018 03:07:56 +0000 (UTC) Received: from zendesk.com (unknown [10.210.119.83]) by out4.pod13.usw2.zdsys.com (Postfix) with ESMTP id BC22B3000008F for ; Wed, 21 Mar 2018 03:07:56 +0000 (UTC) Date: Wed, 21 Mar 2018 03:07:56 +0000 From: Houzz Reply-To: Houzz To: Marci Maiorano Message-ID: <6LXPZPRWEL_5ab1cc8c87174_8c8d3feebf6cb97818319e_sprut@zendesk.com> In-Reply-To: <6LXPZPRWEL@zendesk.com> Subject: How would you rate the support you received? 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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: ##- Please type your reply above this line -## Hello Marci Maiorano, We'd love to hear what you think of the customer service we provided for Ticket #4778230. Please take a moment to answer one simple question below: [...] Content analysis details: (-101.9 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: gravatar.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid X-Spam-Flag: NO ----==_mimepart_5ab1cc8cb7410_8c8d3feebf6cb978183377 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -## Hello Marci Maiorano, We'd love to hear what you think of the customer service we provided for = Ticket #4778230. Please take a moment to answer one simple question below= : How would you rate the support you received? You can copy the following URL into your browser to rate: https://support.houzz.com/requests/4778230/satisfaction/new/tirNqHBzYeU= owsFiArFtHVG5J?locale=3D1 Here's a reminder of what your ticket was about: ---------------------------------------------- Latisha B., Mar 20, 07:32 PDT Hello, The above customer's original order # 1594-3986-3542-2961 has been lost i= n transit. The carrier FedEx has not been able to locate the package. We = have filed a claim with the carrier and also submitted a replacement orde= r. If possible could you please fulfill the order as soon as possible onc= e it processes into your system. Thank you and I hope you have a great day! Sincerely, LaTisha The Houzz Team Houzz | The New Way to Design Your Home -------------------------------- This email is a service from Houzz. [6LXPZP-RWEL]= ----==_mimepart_5ab1cc8cb7410_8c8d3feebf6cb978183377 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
##- Please type your reply above this = line -##

Hello Marci Maiorano,

We'd love to hear what you think of th= e customer service we provided for Ticket #4778230. Please take a = moment to answer one simple question below:

How would you rate the support you receive= d?

Good, I'm sa= tisfied

Bad, I'm unsatisfied

Here's a remin= der of what your ticket was about:

=
3D"Latisha =

La= tisha B. (Houzz)=

Mar 20, 07:32 PD= T

Hello,

The above customer's original orde= r # 1594-3986-3542-2961 has been lost in transit. The carrier FedEx has n= ot been able to locate the package. We have filed a claim with the carrie= r and also submitted a replacement order. If possible could you please fu= lfill the order as soon as possible once it processes into your system.
Thank you and I=C2=A0hope you have a great day!

Sincerely,

LaTisha

The Hou= zz Team
Houzz | The New Way to Design Your Home

=

<= /td>
This email is a service from Houzz. Delivered by Zendesk.
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