Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id KMtJBKGIsVrtKgAAInt2oQ ; Tue, 20 Mar 2018 15:18:09 -0700 Return-path: Envelope-to: cs@transocean.com Delivery-date: Tue, 20 Mar 2018 15:18:09 -0700 Received: from mta4.wayfair.com ([162.208.32.9]:54515) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1eyPZl-0002q9-Bg for cs@transocean.com; Tue, 20 Mar 2018 15:18:09 -0700 Received: from pps.filterd (bo1mta04.csnzoo.com [127.0.0.1]) by bo1mta04.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w2KMEKBP020479 for ; Tue, 20 Mar 2018 18:17:07 -0400 Date: Tue, 20 Mar 2018 18:17:07 -0400 Received: from jenkinsphpc7n5.host.bo1.csnzoo.com ([10.224.10.195]) by bo1mta04.csnzoo.com with ESMTP id 2grxc1a89q-1 for ; Tue, 20 Mar 2018 18:17:07 -0400 From: Wayfair Operations To: cs@transocean.com Message-ID: <130742560.2741521584227348.JavaMail.javamailuser@localhost> Subject: Question on Product(s) [Ticket 15150126] - (ID=1000024958) MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_137_445288316.1521584227339" X-CSN-MmID: 1384350146 X-CSN-MmOrID: null x-kanamessagetype: FormMessage x-kxmf-version: KXMF 1.5 x-kxmf-charset: UTF-8 x-kxmf-xmlasatt: TRUE X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-101.2 X-Spam-Score: -1011 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello, Wayfair Operations has opened Ticket 15150126. Your response is needed by 01:00 PM EDT 03/21/2018. Follow the process below. DO NOT REPLY TO THIS E-MAIL. Please provide us with answers to the following product questions. [...] Content analysis details: (-101.2 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record 0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] X-Spam-Flag: NO ------=_Part_137_445288316.1521584227339 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit Content-Disposition: inline
Hello,

Wayfair Operations has opened Ticket 15150126.
Your response is needed by 01:00 PM EDT 03/21/2018.
Follow the process below. DO NOT REPLY TO THIS E-MAIL.

Please provide us with answers to the following product questions.

Item: RMA46930511

Additional Detail:
Can you confirm the pile height? Does the rug have a soft texture?

To access this ticket:

1. Log onto the Extranet: https://partners.wayfair.com/
2. Click on 'Tickets' tab. A screen will open and list your tickets.
3. Click on the 'View' button of your ticket in the 'Action' column. The ticket details will open.
4. Enter your update in the text box on top of the ticket details window and click 'Update' or 'Update - Wayfair Response Required'.

Thank you for your cooperation,
The Wayfair Team
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