Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 8OkiEg0wrFpMFgAAInt2oQ ; Fri, 16 Mar 2018 13:58:53 -0700 Return-path: Envelope-to: cs@transocean.com, Sandyn@transocean.com Delivery-date: Fri, 16 Mar 2018 13:58:53 -0700 Received: from mta1.wayfair.com ([162.208.32.6]:48689) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1ewwR4-0001gt-1Q; Fri, 16 Mar 2018 13:58:53 -0700 Received: from pps.filterd (bo1mta01.csnzoo.com [127.0.0.1]) by bo1mta01.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w2GKv1aN013686; Fri, 16 Mar 2018 16:57:40 -0400 Received: from pps.reinject (localhost [127.0.0.1]) by bo1mta01.csnzoo.com with ESMTP id 2gr2d87fhr-1 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT); Fri, 16 Mar 2018 16:57:40 -0400 Received: from bo1mta01.csnzoo.com (bo1mta01.csnzoo.com [127.0.0.1]) by pps.reinject (8.16.0.20/8.16.0.20) with SMTP id w2GKoFDN004242; Fri, 16 Mar 2018 16:57:39 -0400 Date: Fri, 16 Mar 2018 16:57:39 -0400 Received: from stormsc1n28.host.bo1.csnzoo.com ([10.224.10.195]) by bo1mta01.csnzoo.com with ESMTP id 2gr2d87fhq-1; Fri, 16 Mar 2018 16:57:39 -0400 From: Amanda Parker Reply-To: Amanda Parker To: "amparker@wayfair.com" , "madmiller@wayfair.com" , "cs@transocean.com" , "Sandyn@transocean.com" , "mkm7262@comcast.net" , "WayfairOps1@wayfair.com" , "ProjTracker@wayfair.com" Message-ID: <1996735857.3219131521233859729.JavaMail.storm@wayfair.com> Subject: PT: Update on Ticket #15070750 - "Customer Received Cancelled Item for PO# CS105325270" MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_155883_936361691.1521233859729" X-CSN-MmID: X-CSN-MmOrID: X-Sent-By: StormSendmail X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-101.7 X-Spam-Score: -1016 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Update posted to ticket #15070750 "Customer Received Cancelled Item for PO# CS105325270" On 3/16/2018 4:57:39 PM Amanda Parker wrote: Hello Supplier Team- Please advise as soon as possible. [...] Content analysis details: (-101.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO ------=_Part_155883_936361691.1521233859729 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #15070750 "Customer Received Cancelled Item for PO# CS105325270" On 3/16/2018 4:57:39 PM Amanda Parker wrote: Hello Supplier Team- Please advise as soon as possible. Thank you Amanda All ticket updates should be entered directly on the Extranet via the link = below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe= r=3D15070750 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D15070750 Update History: 3/16/2018 4:57:39 PM – Amanda Parker (Supplier Operations):= Hello Supplier Team-Please advise as soon as possible.Thank youAmanda3/16/2= 018 4:54:47 PM – Madison Miller (Sales & Service):Please ad= vise: If you want them retrieved it would need to be picked up. Our custome= r is unable to drop it off anywhere. Thank you!3/16/2018 4:52:12 PM &n= dash; Madison Miller (Sales & Service):Hello,Wayfair Operations has op= ened Ticket .Your response is needed by 11:52 AM EDT 03/19/2018.Follow the = process below. DO NOT REPLY TO THIS E-MAIL.The customer on PO# CS105325270 = has reported receiving item(s) previously confirmed as cancelled:Clatterbuc= k Rust Indoor/Outdoor Area Rug HLDS3603Please advise in the next 4 business= hours if you would like to issue a call tag for recovery.Additional Detail= :Hey team!This PO was cancelled in our system on 03/04/18, but our mutual c= ustomer received both rugs today. Please advise on if customer can donate/d= ispose of if you want to retrieve them.Thank you!To access this ticket:1. L= og onto the Extranet: [https://partners.wayfair.com/](https://partners.wayf= air.com)2. Click on 'Tickets' tab. A screen will open and list your tickets= .3. Click on the 'View' button of your ticket in the 'Action' column. The t= icket details will open.4. Enter your update in the text box on top of the = ticket details window and click 'Update' or 'Update - Wayfair Response Requ= ired'.Thank you for your cooperation, The Wayfair Team ------=_Part_155883_936361691.1521233859729 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #15070750
"Customer Received Cancelled Item fo= r PO# CS105325270"

On 3/16/2018 4:57:39 PM Amanda Parker wrote:<= br />Hello Supplier Team-

Please advise as soon as possible.

Thank you

Amanda

All ticket updates should be= entered directly on the Extranet via the link below. Please do not reply v= ia email.
https://partners.wayfair.com/v/tickets/extranet_tickets/mana= ge?ticket_number=3D15070750

Wayfair Employees, click here to vie= w ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=3D15070= 750

Update History:
3/16/2018 4:57:39 PM – Amanda Parker (Supplier Ope= rations):
Hello Supplier= Team-

Please advise as soon as possible.

Thank you
Amanda


3/16/2018 4:54:47 PM – Madison Miller (Sales= & Service):
Please advi= se:

If you want them retrieved it would need to be picked up. O= ur customer is unable to drop it off anywhere.

Thank you!
=


3/16/20= 18 4:52:12 PM – Madison Miller (Sales & Service):
Hello,

Wayfair Operati= ons has opened Ticket .
Your response is needed by 11:52 AM EDT 03/19/= 2018.
Follow the process below. DO NOT REPLY TO THIS E-MAIL.

The customer on PO# CS105325270 has reported receiving item(s) previously= confirmed as cancelled:

Clatterbuck Rust Indoor/Outdoor Area Ru= g HLDS3603

Please advise in the next 4 business hours if you wou= ld like to issue a call tag for recovery.

Additional Detail:
Hey team!

This PO was cancelled in our system on 03/04/18, but= our mutual customer received both rugs today. Please advise on if customer= can donate/dispose of if you want to retrieve them.

Thank you!<= br />
To access this ticket:

1. Log onto the Extranet: [htt= ps://partners.wayfair.com/](https://partners.wayfair.com)
2. Click on = 'Tickets' tab. A screen will open and list your tickets.
3. Click on t= he 'View' button of your ticket in the 'Action' column. The ticket details = will open.
4. Enter your update in the text box on top of the ticket d= etails window and click 'Update' or 'Update - Wayfair Response Required'.


Thank you for your cooperation, The Wayfair Team


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