Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id iPF1EDTYp1oCWQAAInt2oQ ; Tue, 13 Mar 2018 06:55:00 -0700 Return-path: Envelope-to: cs@transocean.com Delivery-date: Tue, 13 Mar 2018 06:55:00 -0700 Received: from mail4.helpscout.net ([52.0.20.102]:33060) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1evkO9-0006Am-3I for cs@transocean.com; Tue, 13 Mar 2018 06:55:00 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=strong1; d=helpscout.net; h=From:To:Subject:Sender:Message-Id:Date:Content-Type:MIME-Version; i=support.46714.197c7a37413789e9@helpscout.net; bh=S7bB5E4IO8v/62tV8TLUmXo8ERCR9X83HMZQr8deuGs=; b=G3LmlT31+9NN1lVCXY6xAPaQGJm8/NSx9lzJgeedf7cU365z/ZMZbddxc6Li4qPWFh32hZcaGIf4 wQTMJlNxPw7LD3Xy+/PyKSHx7kModpOH2JdSPiYH2l6kLnwhEAHJJu7WKhamLxNBRtDplOU1Fn6C FXRyaAV9KDGSWnaDdaA= Received: from secure.helpscout.net (10.0.201.10) by mail4.helpscout.net id hkvc2i2btigg for ; Tue, 13 Mar 2018 13:54:02 +0000 (envelope-from ) From: Info Rug To: cs@transocean.com Subject: RA# Return Request (Acct: RugSavings) Sender: support.46714.197c7a37413789e9@helpscout.net X-Hs-Format: 1 X-Msg-Context: HS-1-75096-540433228-1471495528 X-Report-Abuse: Please forward a copy of this message, including all headers, to abuse@helpscout.net Message-Id: X-Msg-Timestamp: 2018-03-13T13:54:02+00:00 Date: Tue, 13 Mar 2018 13:54:02 +0000 Content-Type: multipart/alternative; boundary="=_c4efb679a02959163e6e0a5354db11fc" MIME-Version: 1.0 X-Spam-Status: No, score=-1.6 X-Spam-Score: -15 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: -- Please reply above this line -- ## Alex sent a message, on Mar 13 @ 1:53pm (UTC): Hello, [...] Content analysis details: (-1.6 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: helpscout.net] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 T_KAM_HTML_FONT_INVALID BODY: Test for Invalidly Named or Formatted Colors in HTML 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO --=_c4efb679a02959163e6e0a5354db11fc Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable -- Please reply above this line --=0A=0A--------------------------------= ---------------------------=0A## Alex sent a message, on Mar 13 @ 1:53pm= (UTC):=0A=0AHello,=0A=0AA customer of mine from PO#: RS7046 would like= to request an RA# to=0Areturn their rug (SKU#: SKU : OMB92966349) under= buyer's remorse.=0A=0APlease let me know the relevant return instructio= ns.=0A=0AThank You,=0AAlex Arazi=0ACustomer Service=C2=A0=0A1 (877) 893-= 7847=0A=0AHow would you rate my reply?=0AGreat [1] =C2=A0=C2=A0 Okay [2]= =C2=A0=C2=A0 Not Good [3]=0A=0A=0ALinks:=0A------=0A[1]=0Ahttps://secur= e.helpscout.net/satisfaction/162871675/record/1471495528/1/=0A[2]=0Ahttp= s://secure.helpscout.net/satisfaction/162871675/record/1471495528/2/=0A[= 3]=0Ahttps://secure.helpscout.net/satisfaction/162871675/record/14714955= 28/3/=0A=0A=0A --=_c4efb679a02959163e6e0a5354db11fc Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0A=0A=09=0A=09=0A=09