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From: "Keller, Kylee" <KKeller@Ashleyfurniture.com>
To: Kathy B <kathy@transocean.com>
CC: "cs@transocean.com" <cs@transocean.com>, 'Randy Watts'
	<rwatts29@bellsouth.net>
Subject: RE: C096307//P04NK71//KEN DYE//72500102067401
Thread-Topic: C096307//P04NK71//KEN DYE//72500102067401
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Date: Mon, 5 Mar 2018 21:43:31 +0000
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Hello,

 

I have made the customer aware of this. 

Thanks, 

 

Kylee Keller | ECC Agent

Ashley Furniture Industries, Inc.
One Ashley Way | Arcadia, WI 54612
p 866-436-3393 ex. xxxx |  <mailto:KKeller@Ashleyfurniture.com>
KKeller@Ashleyfurniture.com 
 <http://www.ashleyfurniturehomestore.com/> www.ashleyfurniturehomestore.com
|  <http://www.ashleyfurniture.com/> www.ashleyfurniture.com

The information contained in this e-mail may be confidential and is intended
solely for the addressee. Unauthorized access, disclosure, copying,
distribution or other action taken or omitted relying on the contents of
this message, is prohibited and may be unlawful. If you are not the intended
recipient please reply and advise the sender of the erroneous transmission
and immediately delete the message.

 

From: Kathy B [mailto:kathy@transocean.com] 
Sent: Monday, March 5, 2018 3:33 PM
To: Keller, Kylee <KKeller@Ashleyfurniture.com>
Cc: cs@transocean.com; 'Randy Watts' <rwatts29@bellsouth.net>
Subject: FW: C096307//P04NK71//KEN DYE//72500102067401

 

Kylee -

Please note RA#2841662 for the return of this item.  Please note RA#2841662
for the return of this item.  Please have your customer return it to us at
the address provided below.  Please note that we cannot supply shipping
labels for items being returned due to customers remorse.  The customer is
responsible for the cost of the return.

 

Trans Ocean Import Co.

1005 Obici Industrial Blvd

RA#2841662

Suffolk, VA  23434

 

Kathy M. Bennett

Sales Dept.

Trans-Ocean Imports

10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573

914.949.5656 x 2 | 914.937.3140 fax

 

TO AVOID DELAYS, PLEASE SEND ALL ORDERS,  INQUIRIES AND MODIFICATIONS TO US
AT cs@transocean.com <mailto:cs@transocean.com> 

 

 

From: Keller, Kylee <KKeller@Ashleyfurniture.com
<mailto:KKeller@Ashleyfurniture.com> > 
Sent: Saturday, March 03, 2018 11:53 AM
To: cs@transocean.com <mailto:cs@transocean.com> ; sandyn@transocean.com
<mailto:sandyn@transocean.com> ; mike@transocean.com
<mailto:mike@transocean.com> 
Subject: C096307//P04NK71//KEN DYE//72500102067401

 

Hello,

 

Customer wanting to return because he does not like it. Can you please
advise how you would like to proceed?

 

Thanks, 

 

Kylee Keller | ECC Agent

Ashley Furniture Industries, Inc.
One Ashley Way | Arcadia, WI 54612
p 866-436-3393 ex. xxxx |  <mailto:KKeller@Ashleyfurniture.com>
KKeller@Ashleyfurniture.com 
 <http://www.ashleyfurniturehomestore.com/> www.ashleyfurniturehomestore.com
|  <http://www.ashleyfurniture.com/> www.ashleyfurniture.com

The information contained in this e-mail may be confidential and is intended
solely for the addressee. Unauthorized access, disclosure, copying,
distribution or other action taken or omitted relying on the contents of
this message, is prohibited and may be unlawful. If you are not the intended
recipient please reply and advise the sender of the erroneous transmission
and immediately delete the message.

 


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class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Courier =
New";color:#1F497D'>Hello,<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Courier =
New";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Courier =
New";color:#1F497D'>I have made the customer aware of this. =
<br><br>Thanks, <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Courier =
New";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Verdana",sans-serif;color:#FF8040'=
>Kylee Keller</span></b><span =
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> </span><b><span =
style=3D'font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>|&=
nbsp;ECC Agent<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'>Ash=
ley Furniture Industries, Inc.<br>One Ashley Way | Arcadia, WI =
54612<br>p</span></b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'> =
866-436-3393 ex. xxxx <b>| </b><a =
href=3D"mailto:KKeller@Ashleyfurniture.com"><span =
style=3D'color:blue'>KKeller@Ashleyfurniture.com</span></a> </span><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1B10F0'>=
<br><a href=3D"http://www.ashleyfurniturehomestore.com/"><span =
style=3D'color:blue'>www.ashleyfurniturehomestore.com</span></a> =
</span><b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'>|</=
span></b><span =
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</span><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1B10F0'>=
<a href=3D"http://www.ashleyfurniture.com/"><span =
style=3D'color:blue'>www.ashleyfurniture.com</span></a><br></span><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'><br=
>The information contained in this e-mail may be confidential and is =
intended solely for the addressee. Unauthorized access, disclosure, =
copying, distribution or other action taken or omitted relying on the =
contents of this message, is prohibited and may be unlawful. If you are =
not the intended recipient please reply and advise the sender of the =
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style=3D'color:#1F497D'><o:p></o:p></span></p></div><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Courier =
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style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Kathy B =
[mailto:kathy@transocean.com] <br><b>Sent:</b> Monday, March 5, 2018 =
3:33 PM<br><b>To:</b> Keller, Kylee =
&lt;KKeller@Ashleyfurniture.com&gt;<br><b>Cc:</b> cs@transocean.com; =
'Randy Watts' &lt;rwatts29@bellsouth.net&gt;<br><b>Subject:</b> FW: =
C096307//P04NK71//KEN DYE//72500102067401<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Kylee =
&#8211;<o:p></o:p></p><p class=3DMsoNormal>Please note RA#2841662 for =
the return of this item.&nbsp; Please note RA#2841662 for the return of =
this item.&nbsp; Please have your customer return it to us at the =
address provided below. &nbsp;Please note that we cannot supply shipping =
labels for items being returned due to customers remorse.&nbsp; The =
customer is responsible for the cost of the return.<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><b><span =
style=3D'font-size:12.0pt'>Trans Ocean Import =
Co.<o:p></o:p></span></b></p><p class=3DMsoNormal>1005 Obici Industrial =
Blvd<o:p></o:p></p><p class=3DMsoNormal>RA#2841662<o:p></o:p></p><p =
class=3DMsoNormal>Suffolk, VA&nbsp; 23434<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal><b><span style=3D'font-family:"Bookman Old =
Style",serif;color:#182B4C'>Kathy M. Bennett<o:p></o:p></span></b></p><p =
class=3DMsoNormal><span style=3D'font-family:"Bookman Old =
Style",serif;color:#182B4C'>Sales Dept.<o:p></o:p></span></p><p =
class=3DMsoNormal><b><span lang=3DFR =
style=3D'font-size:10.0pt;font-family:"Bookman Old =
Style",serif;color:#182B4C'>Trans-Ocean =
Imports<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span lang=3DFR =
style=3D'font-size:10.0pt;font-family:"Bookman Old =
Style",serif;color:#182B4C'>10 Midland Ave | Main flr, Suite M00 | Port =
Chester, NY 10573</span></b><b><span lang=3DFR =
style=3D'font-family:"Bookman Old =
Style",serif;color:#182B4C'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Bookman Old =
Style",serif;color:#182B4C'>914.949.5656 x 2 | 914.937.3140 =
fax<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-family:"Bookman Old =
Style",serif;color:#182B4C'><o:p>&nbsp;</o:p></span></b></p><p =
class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:ce=
nter'><b><span style=3D'font-family:"Vani",sans-serif;color:red'>TO =
AVOID DELAYS, PLEASE SEND ALL ORDERS, &nbsp;INQUIRIES AND MODIFICATIONS =
TO US AT <u><a =
href=3D"mailto:cs@transocean.com">cs@transocean.com</a></u><o:p></o:p></s=
pan></b></p><p class=3DMsoNormal><b><span style=3D'font-family:"Bookman =
Old Style",serif;color:#182B4C'><o:p>&nbsp;</o:p></span></b></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Keller, Kylee &lt;<a =
href=3D"mailto:KKeller@Ashleyfurniture.com">KKeller@Ashleyfurniture.com</=
a>&gt; <br><b>Sent:</b> Saturday, March 03, 2018 11:53 AM<br><b>To:</b> =
<a href=3D"mailto:cs@transocean.com">cs@transocean.com</a>; <a =
href=3D"mailto:sandyn@transocean.com">sandyn@transocean.com</a>; <a =
href=3D"mailto:mike@transocean.com">mike@transocean.com</a><br><b>Subject=
:</b> C096307//P04NK71//KEN =
DYE//72500102067401<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Courier =
New";color:black'>Hello,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Courier =
New";color:black'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Courier =
New";color:black'>Customer wanting to return because he does not like =
it. Can you please advise how you would like to =
proceed?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Courier =
New";color:black'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Courier New";color:black'>Thanks, =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Courier =
New";color:black'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Verdana",sans-serif;color:#FF8040'=
>Kylee Keller</span></b><span =
style=3D'font-size:10.0pt;font-family:"Verdana",sans-serif;color:#FF8040'=
> </span><b><span =
style=3D'font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>|&=
nbsp;ECC Agent<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'>Ash=
ley Furniture Industries, Inc.<br>One Ashley Way | Arcadia, WI =
54612<br>p</span></b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'> =
866-436-3393 ex. xxxx <b>| </b><a =
href=3D"mailto:KKeller@Ashleyfurniture.com"><span =
style=3D'color:blue'>KKeller@Ashleyfurniture.com</span></a> </span><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1B10F0'>=
<br><a href=3D"http://www.ashleyfurniturehomestore.com/"><span =
style=3D'color:blue'>www.ashleyfurniturehomestore.com</span></a> =
</span><b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'>|</=
span></b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'> =
</span><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1B10F0'>=
<a href=3D"http://www.ashleyfurniture.com/"><span =
style=3D'color:blue'>www.ashleyfurniture.com</span></a><br></span><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'><br=
>The information contained in this e-mail may be confidential and is =
intended solely for the addressee. Unauthorized access, disclosure, =
copying, distribution or other action taken or omitted relying on the =
contents of this message, is prohibited and may be unlawful. If you are =
not the intended recipient please reply and advise the sender of the =
erroneous transmission and immediately delete the message.</span><span =
style=3D'color:black'><o:p></o:p></span></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></body></html>
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