Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id cEQFMh+CnVoRJwAAInt2oQ ; Mon, 05 Mar 2018 09:45:03 -0800 Return-path: Envelope-to: cs@transocean.com, Sandyn@transocean.com Delivery-date: Mon, 05 Mar 2018 09:45:03 -0800 Received: from mta1.wayfair.com ([162.208.32.6]:59211) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1esuAP-0002az-Mt; Mon, 05 Mar 2018 09:45:03 -0800 Received: from pps.filterd (bo1mta01.csnzoo.com [127.0.0.1]) by bo1mta01.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w25HaxKv009842; Mon, 5 Mar 2018 12:43:49 -0500 Received: from pps.reinject (localhost [127.0.0.1]) by bo1mta01.csnzoo.com with ESMTP id 2gfqx3eqrd-1 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT); Mon, 05 Mar 2018 12:43:49 -0500 Received: from bo1mta01.csnzoo.com (bo1mta01.csnzoo.com [127.0.0.1]) by pps.reinject (8.16.0.20/8.16.0.20) with SMTP id w25HMFT2010813; Mon, 5 Mar 2018 12:43:49 -0500 Date: Mon, 5 Mar 2018 12:43:49 -0500 Received: from stormsc1n35.host.bo1.csnzoo.com ([10.224.10.195]) by bo1mta01.csnzoo.com with ESMTP id 2gfqx3eqra-1; Mon, 05 Mar 2018 12:43:49 -0500 From: Amanda Parker Reply-To: Amanda Parker To: "amparker@wayfair.com" , "cs@transocean.com" , "Sandyn@transocean.com" , "mkm7262@comcast.net" , "WayfairOps1@wayfair.com" , "ProjTracker@wayfair.com" Message-ID: <499643159.5387421520271829503.JavaMail.storm@wayfair.com> Subject: PT: Update on Ticket #14738454 - "Need Corrected Tracking for PO #106178924" MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_237849_303223575.1520271829503" X-CSN-MmID: X-CSN-MmOrID: X-Sent-By: StormSendmail X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-103.7 X-Spam-Score: -1036 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Update posted to ticket #14738454 "Need Corrected Tracking for PO #106178924" On 3/5/2018 12:43:49 PM Amanda Parker wrote: Hello Supplier Team- I have placed a reorder as this must have been lost in transit. [...] Content analysis details: (-103.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -2.0 RCVD_IN_RP_SAFE RBL: Sender in ReturnPath Safe - Contact safe-sa@returnpath.net [Return Path SenderScore Safe List (formerly] [Habeas Safelist) - ] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO ------=_Part_237849_303223575.1520271829503 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #14738454 "Need Corrected Tracking for PO #106178924" On 3/5/2018 12:43:49 PM Amanda Parker wrote: Hello Supplier Team- I have placed a reorder as this must have been lost in transit.=20 Thank you Amanda All ticket updates should be entered directly on the Extranet via the link = below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe= r=3D14738454 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D14738454 Update History: 3/5/2018 12:43:49 PM – Amanda Parker (Supplier Operations):= Hello Supplier Team-I have placed a reorder as this must have been lost in= transit. Thank youAmanda3/2/2018 7:28:22 AM – Amanda Parke= r (Supplier Operations):Please provide us with a status on the following PO= .PO#: CS106178924Customer: Lisa MathewsProduct: Dewsbury Hand-Tufted Sage A= rea RugOrder product ID: 3003024395Manufacturer ID: CHRL1510Current trackin= g number: 023509103022298Current carrier: FedExCurrent shipping date: 2018-= 02-27 00:00:00Movement: No movement.The shipping information provided on th= is PO is not showing scans. The order has not been picked up by the carrier= or the tracking is invalid. Please provide the correct tracking or confirm= ation of pick up. A replacement will be ordered by the next business day if= tracking does not show movement or valid tracking is not received.Please n= ote that these updates are an extremely important part of providing quality= customer service. Due to this, we are now requiring a (4) hour response ti= me to these requests, similar to the daily status emails that are sent over= each morning. We will follow up by phone if we have not heard back from yo= u.Regards,Amanda ParkerEmail: WayfairOps1@wayfair.com ------=_Part_237849_303223575.1520271829503 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #14738454
"Need Corrected Tracking for PO #106= 178924"

On 3/5/2018 12:43:49 PM Amanda Parker wrote:
Hello = Supplier Team-

I have placed a reorder as this must have been l= ost in transit.

Thank you
Amanda

All ticket upd= ates should be entered directly on the Extranet via the link below. Please = do not reply via email.
https://partners.wayfair.com/v/tickets/extrane= t_tickets/manage?ticket_number=3D14738454

Wayfair Employees, cli= ck here to view ticket:
https://admin.wayfair.com/tracker/views/89.php= ?prtid=3D14738454

Update History:
3/5/2018 12:43:49 PM – Amanda Parker= (Supplier Operations):
= Hello Supplier Team-

I have placed a reorder as this must have = been lost in transit.

Thank you
Amanda

3/2/2018 7:28:22 AM&#= 160;– Amanda Parker (Supplier Operations):
Please provide us with a status on the follow= ing PO.

PO#: CS106178924
Customer: Lisa Mathews

= Product: Dewsbury Hand-Tufted Sage Area Rug
Order product ID: 30030243= 95
Manufacturer ID: CHRL1510
Current tracking number: 02350910302= 2298
Current carrier: FedEx
Current shipping date: 2018-02-27 00:= 00:00
Movement: No movement.

The shipping information provi= ded on this PO is not showing scans. The order has not been picked up by th= e carrier or the tracking is invalid. Please provide the correct tracking o= r confirmation of pick up. A replacement will be ordered by the next busine= ss day if tracking does not show movement or valid tracking is not received= .

Please note that these updates are an extremely important part= of providing quality customer service. Due to this, we are now requiring a= (4) hour response time to these requests, similar to the daily status emai= ls that are sent over each morning. We will follow up by phone if we have n= ot heard back from you.

Regards,
Amanda Parker

E= mail: WayfairOps1@wayfair.com


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