Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id +Eh8Ke6AmloHagAAInt2oQ ; Sat, 03 Mar 2018 03:03:10 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Sat, 03 Mar 2018 03:03:10 -0800 Received: from mailgwpc03.rightnowtech.com ([74.117.201.123]:36241) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1es4wB-00072c-HM for cs@transocean.com; Sat, 03 Mar 2018 03:03:10 -0800 Received: from [10.46.0.65] ([10.46.0.65:19072] helo=access-pc.rightnowtech.com) by rntpc123.rnmk.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP id 6B/E2-07934-EA08A9A5; Sat, 03 Mar 2018 05:02:07 -0600 Received: from webpc02.int.rightnowtech.com (localhost [127.0.0.1]) by access-pc.rightnowtech.com ("Mail Server") with SMTP id E356B4007A for ; Sat, 3 Mar 2018 05:02:06 -0600 (CST) Content-Type: Multipart/Alternative; boundary="------------Boundary-00=_IBH0BHK0000000000000" From: "Kohl's Customer Support" Reply-To: "Kohl's Customer Support" Cc: mike@transocean.com,Louk@transocean.com To: cs@transocean.com Date: Sat, 3 Mar 2018 05:02:06 -0600 (CST) Subject: Trans-Ocean Import Co.-PO#: 5328525384_1 -retuyrn by carrier [Incident: 180303-000578] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=-1.6 X-Spam-Score: -15 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 30 days. [...] Content analysis details: (-1.6 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: kohls.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 T_REMOTE_IMAGE Message contains an external image X-Spam-Flag: NO --------------Boundary-00=_IBH0BHK0000000000000 Content-Type: Text/Plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it wit= hin the next 30 days. Thank you for allowing us to be of service to you. To access your question from our support site, click https://cs.kohls.com= /app/account/questions/detail/i_id/46609539/track/BvNucAr4Dv8a~bLiGo8e~yD= THJ8qhS75Mv_4~zj~Ov9x/ --------------------------------------------------------------- Subject --------------------------------------------------------------- Trans-Ocean Import Co.-PO#: 5328525384_1 -retuyrn by carrier Discussion Thread --------------------------------------------------------------- Response By Email (JaneBeverly A.) (03/03/2018 05:02 AM) =20 Dear Team, =20 PO#: 5328525384_1 =20 Issue: Tracking # 9261299535277903008698 is in transit back to your facil= ity. =20 Policy: Vendors are expected to process a return in Commerce Hub within 4= 8 hours of receipt of product, to ensure a timely return credit to our cu= stomers. =20 Required Action: Issue credit in Commerce Hub for SKU 73896293 within 2 b= usiness days of it being returned to your facility. =20 If you have any further questions, please feel free to contact us at DSN.= CustSupp@Kohls.com or call our Customer Support at (262)703-1048. =20 Sincerely, Jane A. =20 CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or = entity to which it is addressed and may contain confidential and/or privi= leged information. Any review, dissemination, copying, printing, or other= use of this e-mail by persons or entities other than the addressee is pr= ohibited. If you have received this e-mail in error, please contact the s= ender immediately and delete the material from your computer. Question Reference # 180303-000578 Date Created: 03/03/2018 05:02 AM Date Last Updated: 03/03/2018 05:02 AM Status: Solved [---001:001626:17664---] --------------Boundary-00=_IBH0BHK0000000000000 Content-Type: Text/Html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable = =20

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Response By Email (JaneBeverly A.) (03/03/2018 05:02 AM)
Dear Team,
 
PO#: 5328525384_1
 
Issue: Tracking # 9261299535277903008698 is in transit back to= your facility.
 
Policy: Vendors are expected to process a return in Commerce Hub wit= hin 48 hours of receipt of product, to ensure a timely return credit to o= ur customers.
 
Required Action: Issue credit in Commerce Hub for SKU 73896293= within 2 business days of it being returned to your facility.
 
If you have any further questions, please feel free to contact us at= DSN.CustSupp@Kohls.com or = call our Customer Support at (262)703-1048.
 
Sincerely,
Jane A.
 
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the= person or entity to which it is addressed and may contain confidential a= nd/or privileged information. Any review, dissemination, copying, printin= g, or other use of this e-mail by persons or entities other than the addr= essee is prohibited. If you have received this e-mail in error, please co= ntact the sender immediately and delete the material from your computer.<= /span>

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