Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id QLgfAc93mlqsXQAAInt2oQ ; Sat, 03 Mar 2018 02:24:15 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Sat, 03 Mar 2018 02:24:15 -0800 Received: from mailgwpc04.rightnowtech.com ([74.117.201.124]:58549) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1es4KT-0006EZ-4X for cs@transocean.com; Sat, 03 Mar 2018 02:24:14 -0800 Received: from [10.46.0.72] ([10.46.0.72:45370] helo=access-pc.rightnowtech.com) by rntpc123.rnmk.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP id 09/EE-07919-C877A9A5; Sat, 03 Mar 2018 04:23:08 -0600 Received: from webpc09.int.rightnowtech.com (localhost [127.0.0.1]) by access-pc.rightnowtech.com ("Mail Server") with SMTP id 76F581DB227 for ; Sat, 3 Mar 2018 04:23:08 -0600 (CST) Content-Type: Multipart/Alternative; boundary="------------Boundary-00=_KIF0VA40000000000000" From: "Kohl's Customer Support" Reply-To: "Kohl's Customer Support" To: cs@transocean.com,mike@transocean.com Cc: sandyn@transocean.com Date: Sat, 3 Mar 2018 04:23:08 -0600 (CST) Subject: Trans-Ocean Import Co. - PO Number 5361492681_1 - return by carrier [Incident: 180301-008085] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=-1.6 X-Spam-Score: -15 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 30 days. [...] Content analysis details: (-1.6 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] X-Spam-Flag: NO --------------Boundary-00=_KIF0VA40000000000000 Content-Type: Text/Plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it wit= hin the next 30 days. Thank you for allowing us to be of service to you. To access your question from our support site, click https://cs.kohls.com= /app/account/questions/detail/i_id/46581614/track/BvOJcgojDv8a~bTiGm0e~yD= THJ8qhS75Mv_f~zj~PP9W/ --------------------------------------------------------------- Subject --------------------------------------------------------------- Trans-Ocean Import Co. - PO Number 5361492681_1 - return by carrier Discussion Thread --------------------------------------------------------------- Response By Email (JunBryan L.) (03/03/2018 04:23 AM) =20 Dear Team, Thank you for the information. We'll update the customer. Have a great day!=20 Sincerely, Bryan L. CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or = entity to which it is addressed and may contain confidential and/or privi= leged information. Any review, dissemination, copying, printing, or other= use of this e-mail by persons or entities other than the addressee is pr= ohibited. If you have received this e-mail in error, please contact the s= ender immediately and delete the material from your computer. Customer By CSS Email () (03/01/2018 02:45 PM) =20 Good Afternoon Sheryl, After further research on this shipment we show that the package was deli= vered today 03/01/2018 at the BEECH BLUFF, TN 38313 location. Below is a = snap-shot of the USPS Smartpost trace results. =20 (https://cs.kohls.com/ci/inlineImage/get/2868675/f3c81b133a57de7f00cb8d68= 10f98031) =20 *Should you need further assistance please do not hesitate to contact us.= * * * **** *Please send all orders, inquiries, cancellations and order modifica= tions directly to cs@transocean.com blocked::mailto:cs@transocean.com to= avoid delays in processing.*** = = = = = = = = = = =20 = = = = = = = = = = =20 = = = = = = = = = = =20 Please note= : Effective 1/19/18 Trans-Ocean=E2=80=99s fax no. will change to 1-914-93= 7-3140. = = = = = = = = = = =20 = = = = = = = = = = =20 = = = = = = = = = = =20 Please update your records accordingly to ensu= re your documents are all received at the proper location. Thank you for = your prompt attention to this matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =20 Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission. If you have rec= eived this electronic transmission in error, please notify us by telephon= e and immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise beca= use of electronic transmission. Any documents accompanying this electroni= c transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) nam= ed above. =20 From: Kohl's Customer Support [ mailto:customer.support@kohls.com ] Sent: Thursday, March 01, 2018 2:30 PM To: cs@transocean.com mailto:cs@transocean.com ; mike@transocean.com mail= to:mike@transocean.com=20 Subject: Trans-Ocean Import Co. - PO Number 5361492681_1 - return by carr= ier [Incident: 180301-008085] =20 CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or = use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and no= tify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserve= s the right to retrieve and read any message created, sent and received. = Kohl's reserves the right to monitor messages by authorized Kohl's Associ= ates at any time without any further consent. -- You received this message because you are subscribed to the Google Groups= "Customer Support" group. To unsubscribe from this group and stop receiving emails from it, send an= email to Customer.Support+unsubscribe@kohls.com mailto:Customer.Support+= unsubscribe@kohls.com . Response By Email (Sheryl P.) (03/01/2018 01:30 PM) =20 Dear Team, =20 PO#: 5361492681_1 Issue: Tracking # 9261299535277903018055 was returned to your facility ho= wever, a return has not been processed in Commerce Hub. Policy: Vendors are expected to process a return in Commerce Hub within 4= 8 hours of receipt of product, to ensure a timely return credit to our cu= stomers. Required Action: Issue credit in Commerce Hub for SKU 77445379 qty 1. If you have any further questions, please feel free to contact us at DSN.= CustSupp@Kohls.com or call our Customer Support at (262)703-1048. =20 Sincerely, Sheryl P. CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or = entity to which it is addressed and may contain confidential and/or privi= leged information. Any review, dissemination, copying, printing, or other= use of this e-mail by persons or entities other than the address is proh= ibited. If you have received this e-mail in error, please contact the sen= der immediately and delete the material from your computer. Question Reference # 180301-008085 Date Created: 03/01/2018 01:30 PM Date Last Updated: 03/03/2018 04:23 AM Status: Solved [---001:004675:59580---] --------------Boundary-00=_KIF0VA40000000000000 Content-Type: Text/Html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable = =20

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Response By Email (JunBryan L.) (03/03/2018 04:23 AM)
Dear Team,

Thank you for the information. We'll update the cus= tomer.

Have a great day!

Sincerely,
Bryan L.<= br />
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the= person or entity to which it is addressed and may contain confidential a= nd/or privileged information. Any review, dissemination, copying, printin= g, or other use of this e-mail by persons or entities other than the addr= essee is prohibited. If you have received this e-mail in error, please co= ntact the sender immediately and delete the material from your computer.<= br />



Customer By CSS Email () (03/01/2018 02:45 PM)

Good Afternoon Sheryl= ,

After further researc= h on this shipment we show that the package was delivered today 03/01/201= 8 at the BEECH BLUFF, TN 38313 location. Below is a snap-shot of the USPS= Smartpost trace results.

 

 

Should you need fu= rther assistance please do not hesitate to contact us.

 

** Please send all or= ders, inquiries, cancellations and order modifications dir= ectly to cs@transocean.com to avoid delays in p= rocessing.**

Please note: Effective 1/19/18 Trans-O= cean=E2=80=99s fax no. will change to 1-914-937-3140.

Please update your records accordingly to ens= ure your documents are all received at the proper location. Thank you for= your prompt attention to this matter.

Thank you,

Yolanda Noriega

Customer Service Rep.=

Trans-Ocean Imports

10 Midland Ave. | Ste= =2EM00 | Port Chester, NY 10573

914.949.5656 Ext. 2 |= 914.937.3140

 

Confidentiality No= tification: If you are not the in= tended recipient, please do not disclose, disseminate, copy, distrib= ute or take any action in reliance on the contents of this electronic tra= nsmission.  If you have received this electronic transmission in err= or, please notify us by telephone and immediately delete this message. As= E-mail transmissions cannot be guaranteed secure or error-free the sende= r does not accept any liability for errors or omissions in the contents o= f this message, which arise because of electronic transmission. Any docum= ents accompanying this electronic transmission and the information contai= ned herein belong to the sender and are privileged and intended only for the use of the individual(s) named above.

 

From: Kohl's Customer Support [mailto:customer.support@k= ohls.com]
Sent: Thursday, March 01, 2018 2:30 PM
To: cs@transocean.com; <= a target =3D 'new' title=3D'Click to follow link mailto:mike@transocean.c= om' href=3D"mailto:mike@transocean.com">mike@transocean.com
Subject: Trans-Ocean Import Co. - PO Number 5361492681_1 - return = by carrier [Incident: 180301-008085]

 

CONFIDENTIALITY NOTICE:
This is a transmission from Kohl's Department Stores, Inc.
and may contain information which is confidential and proprietary.
If you are not the addressee, any disclosure, copying or distribution or = use of the contents of this message is expressly prohibited.
If you have received this transmission in error, please destroy it and no= tify us immediately at 262-703-7000.

CAUTION:
Internet and e-mail communications are Kohl's property and Kohl's= reserves the right to retrieve and read any message created, sent and re= ceived. Kohl's reserves the right to monitor messages by authorized K= ohl's Associates at any time
without any further consent.

--
You received this message because you are subscribed to the Google Groups= "Customer Support" group.
To unsubscribe from this group and stop receiving emails from it, send an= email to Customer.Support+unsubscribe@kohls.com.


Response By Email (Sheryl P.) (03/01/2018 01:30 PM)
Dear Team,
 
PO#: 5361492681_1

Issue: Tracking # 9261299535277903018055 was returned to your facil= ity however, a return has not been processed in Commerce Hub.

Policy: Vendors are expected to process a return in Commerce Hub within 4= 8 hours of receipt of product, to ensure a timely return credit to our cu= stomers.

Required Action: Issue credit in Commerce Hub for SKU 77445379 qty = 1.

If you have any further questions, please feel free to contact us a= t DSN.CustSupp@Kohls.com or= call our Customer Support at (262)703-1048.
 
Sincerely,
Sheryl P.

CONFIDENTIALITY NOTICE: This e-mail is intended solely for the pers= on or entity to which it is addressed and may contain confidential and/or= privileged information. Any review, dissemination, copying, printing, or= other use of this e-mail by persons or entities other than the address i= s prohibited. If you have received this e-mail in error, please contact t= he sender immediately and delete the material from your computer.<= /div>


=C2=A0
3D"Kohl's3D"Customer3D"Find3D"Today's<= br /> 3D"Facebook"3D"Twitter"3D=3D"Pinterest"3D"=
3D"App3D"Google
3D"" =
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