Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id oB3wJEi0mVq+WgAAInt2oQ ; Fri, 02 Mar 2018 12:30:00 -0800 Return-path: Envelope-to: cs@transocean.com, Sandyn@transocean.com Delivery-date: Fri, 02 Mar 2018 12:30:00 -0800 Received: from mta3.wayfair.com ([162.208.32.8]:47728) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1errJR-0006AS-CP; Fri, 02 Mar 2018 12:30:00 -0800 Received: from pps.filterd (bo1mta03.csnzoo.com [127.0.0.1]) by bo1mta03.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w22KRhlY018855; Fri, 2 Mar 2018 15:28:50 -0500 Received: from pps.reinject (localhost [127.0.0.1]) by bo1mta03.csnzoo.com with ESMTP id 2genjnf664-1 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT); Fri, 02 Mar 2018 15:28:50 -0500 Received: from bo1mta03.csnzoo.com (bo1mta03.csnzoo.com [127.0.0.1]) by pps.reinject (8.16.0.20/8.16.0.20) with SMTP id w22KLC39010597; Fri, 2 Mar 2018 15:28:49 -0500 Date: Fri, 2 Mar 2018 15:28:49 -0500 Received: from stormsc1n35.host.bo1.csnzoo.com ([10.224.10.195]) by bo1mta03.csnzoo.com with ESMTP id 2genjnf663-1; Fri, 02 Mar 2018 15:28:49 -0500 From: Amanda Parker Reply-To: Amanda Parker To: "amparker@wayfair.com" , "mamason@wayfair.com" , "cs@transocean.com" , "Sandyn@transocean.com" , "mkm7262@comcast.net" , "WayfairOps1@wayfair.com" , "ProjTracker@wayfair.com" Message-ID: <337409665.1294271520022529691.JavaMail.storm@wayfair.com> Subject: PT: Update on Ticket #14749324 - "Customer Received Cancelled Item for PO# CS100114988" MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_62401_53266195.1520022529691" X-CSN-MmID: X-CSN-MmOrID: X-Sent-By: StormSendmail X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-103.7 X-Spam-Score: -1036 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Update posted to ticket #14749324 "Customer Received Cancelled Item for PO# CS100114988" On 3/2/2018 3:28:49 PM Amanda Parker wrote: Hello Supplier Team- Please advise as soon as possible. [...] Content analysis details: (-103.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -2.0 RCVD_IN_RP_SAFE RBL: Sender in ReturnPath Safe - Contact safe-sa@returnpath.net [Return Path SenderScore Safe List (formerly] [Habeas Safelist) - ] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO ------=_Part_62401_53266195.1520022529691 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #14749324 "Customer Received Cancelled Item for PO# CS100114988" On 3/2/2018 3:28:49 PM Amanda Parker wrote: Hello Supplier Team- Please advise as soon as possible. Thank you Amanda All ticket updates should be entered directly on the Extranet via the link = below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe= r=3D14749324 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D14749324 Update History: 3/2/2018 3:28:49 PM – Amanda Parker (Supplier Operations):H= ello Supplier Team-Please advise as soon as possible.Thank youAmanda3/2/201= 8 2:02:37 PM – Mary Mason (Sales & Service):Hello,Wayfair O= perations has opened Ticket .Your response is needed by 09:02 AM EST 03/05/= 2018.Follow the process below. DO NOT REPLY TO THIS E-MAIL.The customer on = PO# CS100114988 has reported receiving item(s) previously confirmed as canc= elled:Sonia Stripe Hand-Woven Blue/Beige Indoor/Outdoor Area Rug BCHH6878Pl= ease advise in the next 4 business hours if you would like to issue a call = tag for recovery.Additional Detail:Hi Team,The customer received the item a= fter it was cancelled. Please assist.Thank you,Mary MasonTo access this tic= ket:1. Log onto the Extranet: [https://partners.wayfair.com/](https://partn= ers.wayfair.com)2. Click on 'Tickets' tab. A screen will open and list your= tickets.3. Click on the 'View' button of your ticket in the 'Action' colum= n. The ticket details will open.4. Enter your update in the text box on top= of the ticket details window and click 'Update' or 'Update - Wayfair Respo= nse Required'.Thank you for your cooperation, The Wayfair Team ------=_Part_62401_53266195.1520022529691 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #14749324
"Customer Received Cancelled Item fo= r PO# CS100114988"

On 3/2/2018 3:28:49 PM Amanda Parker wrote:Hello Supplier Team-

Please advise as soon as possible.

Thank you

Amanda

All ticket updates should be = entered directly on the Extranet via the link below. Please do not reply vi= a email.
https://partners.wayfair.com/v/tickets/extranet_tickets/manag= e?ticket_number=3D14749324

Wayfair Employees, click here to view= ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=3D147493= 24

Update History:
3/2/2018 3:28:49 PM – Amanda Parker (Supplier Opera= tions):
Hello Supplier T= eam-

Please advise as soon as possible.

Thank you

Amanda


3/2/2018 2:02:37 PM – Mary Mason (Sales & Ser= vice):
Hello,

Wayfair Operations has opened Ticket .
Your response is needed by 09:= 02 AM EST 03/05/2018.
Follow the process below. DO NOT REPLY TO THIS E= -MAIL.

The customer on PO# CS100114988 has reported receiving it= em(s) previously confirmed as cancelled:

Sonia Stripe Hand-Woven= Blue/Beige Indoor/Outdoor Area Rug BCHH6878

Please advise in th= e next 4 business hours if you would like to issue a call tag for recovery.=

Additional Detail:
Hi Team,

The customer receiv= ed the item after it was cancelled. Please assist.

Thank you,
Mary Mason

To access this ticket:

1. Log ont= o the Extranet: [https://partners.wayfair.com/](https://partners.wayfair.co= m)
2. Click on 'Tickets' tab. A screen will open and list your tickets= .
3. Click on the 'View' button of your ticket in the 'Action' column.= The ticket details will open.
4. Enter your update in the text box on= top of the ticket details window and click 'Update' or 'Update - Wayfair R= esponse Required'.



Thank you for your cooperation, = The Wayfair Team


------=_Part_62401_53266195.1520022529691--