Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id GKsfMTm3llp2RwAAInt2oQ ; Wed, 28 Feb 2018 06:05:45 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Wed, 28 Feb 2018 06:05:45 -0800 Received: from nmail10002.netsuite.com ([64.89.45.193]:58112) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1er2MO-0004qp-Jw for cs@transocean.com; Wed, 28 Feb 2018 06:05:45 -0800 Date: Wed, 28 Feb 2018 06:04:51 -0800 (PST) From: Michelle Hendricks Reply-To: Michelle Hendricks To: cs@transocean.com Message-ID: Subject: Rugs Direct PO#<300475401> Update Requested MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_144_330330195.1519826691882" X-NetSuite: c=309750; s=a.j10053.bos; v=2017.2.0.145; t=SingleMerge; ec=true X-Spam-Status: No, score=-100.9 X-Spam-Score: -1008 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: We have received notification from the customer that they have not received the Seville Zebra 5' x 8' rectangular Neutral (9627-12) that was shipped for PO# out on tracking number 1Z2882750302176897, on 2/6/2016. There has not been any movement since that time, tracking number is showing "Billing Information Received". [...] Content analysis details: (-100.9 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list -0.0 RCVD_IN_MSPIKE_H2 RBL: Average reputation (+2) [64.89.45.193 listed in wl.mailspike.net] -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 T_HTML_ATTACH HTML attachment to bypass scanning? X-Spam-Flag: NO ------=_Part_144_330330195.1519826691882 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable      We have received notification from the customer = that they have not received the Seville Zebra 5' x 8' rectangular= Neutral (9627-12) that was shipped for PO# out on tracking number 1Z2882750302176897<= span style=3D"font-family:arial,helvetica,sans-serif;">, on 2/6/201= 6. There has not been any movement since that time, tracking numbe= r is showing "Billing Information Received".

In order for to file the claim correctly for this customer we need you to c= onfirm the following so that we can determine how to proceed.

1. The tracking number listed above received through SPS is correct for thi= s specific item?
2.The item is actually closed out on this PO#
3. You will not ship this item again from this PO.
4.There is not another tracking # that has replaced the one listed above.

Thank you for your timely response,
Rugs Direct Customer Service ------=_Part_144_330330195.1519826691882 Content-Type: text/html; charset=UTF-8; name="Purchase Order_300475401_1519826690919.html" Content-Transfer-Encoding: 7bit Content-Disposition: attachment; filename="Purchase Order_300475401_1519826690919.html" Purchase Order
Rugs Direct

Rugs Direct
Warehouse
1950 Abrams Creek Dr
Warehouse
Winchester VA 22601

Vendor
Trans Ocean Imports, Inc.
1 Barker Avenue, 3rd Floor
White Plains NY 10601		    Ship To
Carolyn Tyner
3530 Regatta Pl
Oxnard CA 93035

Purchase Order
Date 1/24/2018
PO # 300475401
Receive By  
Shipping Method Best Way
Account # WRCX
Ship Date 1/24/2018
Tracking # 1Z2882750302176897
Web Order #  

Item #Vendor SKUProduct NameQtyRateAmount
IW0112933 SEV58962712 Seville Zebra 5' x 8' rectangular Neutral (9627-12) 1 189.72 189.72
Total$189.72
 

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