Envelope-to: cs@transocean.com,
 Sandyn@transocean.com
Delivery-date: Mon, 26 Feb 2018 07:48:25 -0800
Date: Mon, 26 Feb 2018 10:47:16 -0500
From: Project Tracker <noreply@wayfair.com>
Reply-To: Project Tracker <noreply@wayfair.com>
To: "amparker@wayfair.com" <amparker@wayfair.com>,
        "cs@transocean.com" <cs@transocean.com>,
        "Sandyn@transocean.com" <Sandyn@transocean.com>,
        "mkm7262@comcast.net" <mkm7262@comcast.net>,
        "WayfairOps1@wayfair.com" <WayfairOps1@wayfair.com>,
        "ProjTracker@wayfair.com" <ProjTracker@wayfair.com>
Message-ID: <1738070743.95953101519660035846.JavaMail.storm@wayfair.com>
Subject: PT: Update on Ticket #14606263 - "Need Corrected Tracking for PO
 #105437755"
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_4732292_75606963.1519660035846"
 
 Content preview:  Update posted to ticket #14606263 "Need Corrected Tracking
    for PO #105437755" On 2/26/2018 10:47:15 AM Extranet User - TransOcean wrote:
    Unfortunately Po# CS105437755 was not shipped. A Tracking no. was applied
    however the item was rejected during inspection and the order went back into
    the system as an open order. Unfortunately the item on order is temporarily
    out of stock. We are expecting to ship by - 4/27/18. Order was never invoiced.
    [...] 
 
 Content analysis details:   (-103.7 points, 3.0 required)
 
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
 -100 USER_IN_WHITELIST      From: address is in the user's white-list
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was blocked.
                             See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: wayfair.com]
 -2.0 RCVD_IN_RP_SAFE        RBL: Sender in ReturnPath Safe - Contact
                             safe-sa@returnpath.net
                             [Return Path SenderScore Safe List (formerly]
                     [Habeas Safelist) - <http://www.senderscorecertified.com>]
 -0.0 T_RP_MATCHES_RCVD      Envelope sender domain matches handover relay
                             domain
 -0.0 SPF_PASS               SPF: sender matches SPF record
 -1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
                             [score: 0.0000]
  0.0 HTML_MESSAGE           BODY: HTML included in message
  0.2 KAM_MANYTO             Email has more than one To Header
X-Spam-Flag: NO

------=_Part_4732292_75606963.1519660035846
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

Update posted to ticket #14606263
"Need Corrected Tracking for PO #105437755"

On 2/26/2018 10:47:15 AM Extranet User - TransOcean wrote:

Unfortunately Po# CS105437755 was not shipped. A Tracking no. was applied h=
owever the item was rejected during inspection and the order went back into=
 the system as an open order. Unfortunately the item on order is temporaril=
y out of stock. We are expecting to ship by - 4/27/18.  Order was never inv=
oiced.

All ticket updates should be entered directly on the Extranet via the link =
below. Please do not reply via email.
https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe=
r=3D14606263

Wayfair Employees, click here to view ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=3D14606263

Update History:
2/26/2018 10:47:15 AM&#160;&ndash;&#160;TransOcean:Unfortunately Po# CS1054=
37755 was not shipped. A Tracking no. was applied however the item was reje=
cted during inspection and the order went back into the system as an open o=
rder. Unfortunately the item on order is temporarily out of stock. We are e=
xpecting to ship by - 4/27/18.  Order was never invoiced.2/24/2018 7:29:31 =
AM&#160;&ndash;&#160;Amanda Parker (Supplier Operations):Please provide us =
with a status on the following PO.PO#: CS105437755Customer: Lisa BrownProdu=
ct: Clatterbuck Etched Gray Indoor/Outdoor Area RugOrder product ID: 285505=
9866Manufacturer ID: HLDS3619Current tracking number: 023509103012428Curren=
t carrier: FedExCurrent shipping date: 2018-02-20 00:00:00Movement: No move=
ment.The shipping information provided on this PO is not showing scans. The=
 order has not been picked up by the carrier or the tracking is invalid. Pl=
ease provide the correct tracking or confirmation of pick up. A replacement=
 will be ordered by the next business day if tracking does not show movemen=
t or valid tracking is not received.Please note that these updates are an e=
xtremely important part of providing quality customer service. Due to this,=
 we are now requiring a (4) hour response time to these requests, similar t=
o the daily status emails that are sent over each morning. We will follow u=
p by phone if we have not heard back from you.Regards,Amanda ParkerEmail: W=
ayfairOps1@wayfair.com
------=_Part_4732292_75606963.1519660035846
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

Update posted to ticket #14606263<br />"Need Corrected Tracking for PO #105=
437755"<br /><br />On 2/26/2018 10:47:15 AM Extranet User - TransOcean wrot=
e:<br /><br />Unfortunately Po# CS105437755 was not shipped. A Tracking no.=
 was applied however the item was rejected during inspection and the order =
went back into the system as an open order. Unfortunately the item on order=
 is temporarily out of stock. We are expecting to ship by - 4/27/18.  Order=
 was never invoiced.<br /><br />All ticket updates should be entered direct=
ly on the Extranet via the link below. Please do not reply via email.<br />=
https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe=
r=3D14606263<br /><br />Wayfair Employees, click here to view ticket:<br />=
https://admin.wayfair.com/tracker/views/89.php?prtid=3D14606263<br /><br />=
Update History:<br /><div class=3D"update "><span class=3D"boldtext">2/26/2=
018 10:47:15 AM&#160;&ndash;&#160;TransOcean:</span><br/><div class=3D"js-t=
racker-context-links"><br />Unfortunately Po# CS105437755 was not shipped. =
A Tracking no. was applied however the item was rejected during inspection =
and the order went back into the system as an open order. Unfortunately the=
 item on order is temporarily out of stock. We are expecting to ship by - 4=
/27/18.  Order was never invoiced.</div></div><br/><br/><hr><div class=3D"u=
pdate "><span class=3D"boldtext">2/24/2018 7:29:31 AM&#160;&ndash;&#160;Ama=
nda Parker (Supplier Operations):</span><br/><div class=3D"js-tracker-conte=
xt-links">Please provide us with a status on the following PO.<br /><br />P=
O#: CS105437755<br />Customer: Lisa Brown<br /><br />Product: Clatterbuck E=
tched Gray Indoor/Outdoor Area Rug<br />Order product ID: 2855059866<br />M=
anufacturer ID: HLDS3619<br />Current tracking number: 023509103012428<br /=
>Current carrier: FedEx<br />Current shipping date: 2018-02-20 00:00:00<br =
/>Movement: No movement.<br /><br />The shipping information provided on th=
is PO is not showing scans. The order has not been picked up by the carrier=
 or the tracking is invalid. Please provide the correct tracking or confirm=
ation of pick up. A replacement will be ordered by the next business day if=
 tracking does not show movement or valid tracking is not received.<br /><b=
r />Please note that these updates are an extremely important part of provi=
ding quality customer service. Due to this, we are now requiring a (4) hour=
 response time to these requests, similar to the daily status emails that a=
re sent over each morning. We will follow up by phone if we have not heard =
back from you.<br /><br />Regards,<br />Amanda Parker<br /><br />Email: Way=
fairOps1@wayfair.com</div></div><br/><br/><hr>
------=_Part_4732292_75606963.1519660035846--