Envelope-to: cs@transocean.com,
 Sandyn@transocean.com
Delivery-date: Fri, 23 Feb 2018 09:13:56 -0800
Date: Fri, 23 Feb 2018 12:12:38 -0500
From: Krystle Ide <kide@wayfair.com>
Reply-To: Krystle Ide <kide@wayfair.com>
To: "amackay@wayfair.com" <amackay@wayfair.com>,
        "kide@wayfair.com" <kide@wayfair.com>,
        "cs@transocean.com" <cs@transocean.com>,
        "Sandyn@transocean.com" <Sandyn@transocean.com>,
        "mkm7262@comcast.net" <mkm7262@comcast.net>,
        "WayfairOps1@wayfair.com" <WayfairOps1@wayfair.com>,
        "ProjTracker@wayfair.com" <ProjTracker@wayfair.com>
Message-ID: <423209738.92383021519405958814.JavaMail.storm@wayfair.com>
Subject: PT: Update on Ticket #14557785 - "Need Corrected Tracking for PO
 #105348540"
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_4553749_2028315279.1519405958813"
 
 Content preview:  Update posted to ticket #14557785 "Need Corrected Tracking
    for PO #105348540" On 2/23/2018 12:12:38 PM Krystle Ide wrote: Hello Supplier
    Team, This PO has been considered lost in transit and we have ordered a replacement
    for the customer. [...] 
 
 Content analysis details:   (-103.7 points, 3.0 required)
 
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
 -100 USER_IN_WHITELIST      From: address is in the user's white-list
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was blocked.
                             See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: wayfair.com]
 -2.0 RCVD_IN_RP_SAFE        RBL: Sender in ReturnPath Safe - Contact
                             safe-sa@returnpath.net
                             [Return Path SenderScore Safe List (formerly]
                     [Habeas Safelist) - <http://www.senderscorecertified.com>]
 -0.0 T_RP_MATCHES_RCVD      Envelope sender domain matches handover relay
                             domain
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
                             [score: 0.0000]
  0.2 KAM_MANYTO             Email has more than one To Header
X-Spam-Flag: NO

------=_Part_4553749_2028315279.1519405958813
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

Update posted to ticket #14557785
"Need Corrected Tracking for PO #105348540"

On 2/23/2018 12:12:38 PM Krystle Ide wrote:
Hello Supplier Team,=20

This PO has been considered lost in transit and we have ordered a replaceme=
nt for the customer.=20

Thanks,
Krystle

All ticket updates should be entered directly on the Extranet via the link =
below. Please do not reply via email.
https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe=
r=3D14557785

Wayfair Employees, click here to view ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=3D14557785

Update History:
2/23/2018 12:12:38 PM&#160;&ndash;&#160;Krystle Ide (Supplier Operations):H=
ello Supplier Team, This PO has been considered lost in transit and we have=
 ordered a replacement for the customer. Thanks,Krystle2/22/2018 7:49:06 AM=
&#160;&ndash;&#160;TransOcean:Shipped on 2/19 against FEDEX #02350910300784=
4.  Will need to follow up with FEDEX. At this time would you like a replac=
ement shipped or have the order credited?2/22/2018 7:19:52 AM&#160;&ndash;&=
#160;Abbott Mackay (Supplier Operations):Please provide us with a status on=
 the following PO.PO#: CS105348540Customer: Mike MillerProduct: Walton Sign=
al Flags Area RugOrder product ID: 2905408667Manufacturer ID: BRWT8404Curre=
nt tracking number: 023509103007844Current carrier: FedExCurrent shipping d=
ate: 2018-02-19 00:00:00Movement: No movement.The shipping information prov=
ided on this PO is not showing scans. The order has not been picked up by t=
he carrier or the tracking is invalid. Please provide the correct tracking =
or confirmation of pick up. A replacement will be ordered by the next busin=
ess day if tracking does not show movement or valid tracking is not receive=
d.Please note that these updates are an extremely important part of providi=
ng quality customer service. Due to this, we are now requiring a (4) hour r=
esponse time to these requests, similar to the daily status emails that are=
 sent over each morning. We will follow up by phone if we have not heard ba=
ck from you.Regards,Abbott MackayEmail: WayfairOps3@wayfair.com
------=_Part_4553749_2028315279.1519405958813
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

Update posted to ticket #14557785<br />"Need Corrected Tracking for PO #105=
348540"<br /><br />On 2/23/2018 12:12:38 PM Krystle Ide wrote:<br />Hello S=
upplier Team, <br /><br />This PO has been considered lost in transit and w=
e have ordered a replacement for the customer. <br /><br />Thanks,<br />Kry=
stle<br /><br />All ticket updates should be entered directly on the Extran=
et via the link below. Please do not reply via email.<br />https://partners=
.wayfair.com/v/tickets/extranet_tickets/manage?ticket_number=3D14557785<br =
/><br />Wayfair Employees, click here to view ticket:<br />https://admin.wa=
yfair.com/tracker/views/89.php?prtid=3D14557785<br /><br />Update History:<=
br /><div class=3D"update "><span class=3D"boldtext">2/23/2018 12:12:38 PM&=
#160;&ndash;&#160;Krystle Ide (Supplier Operations):</span><br/><div class=
=3D"js-tracker-context-links">Hello Supplier Team, <br /><br />This PO has =
been considered lost in transit and we have ordered a replacement for the c=
ustomer. <br /><br />Thanks,<br />Krystle</div></div><br/><br/><hr><div cla=
ss=3D"update "><span class=3D"boldtext">2/22/2018 7:49:06 AM&#160;&ndash;&#=
160;TransOcean:</span><br/><div class=3D"js-tracker-context-links">Shipped =
on 2/19 against FEDEX #023509103007844.  Will need to follow up with FEDEX.=
 At this time would you like a replacement shipped or have the order credit=
ed?</div></div><br/><br/><hr><div class=3D"update "><span class=3D"boldtext=
">2/22/2018 7:19:52 AM&#160;&ndash;&#160;Abbott Mackay (Supplier Operations=
):</span><br/><div class=3D"js-tracker-context-links">Please provide us wit=
h a status on the following PO.<br /><br />PO#: CS105348540<br />Customer: =
Mike Miller<br /><br />Product: Walton Signal Flags Area Rug<br />Order pro=
duct ID: 2905408667<br />Manufacturer ID: BRWT8404<br />Current tracking nu=
mber: 023509103007844<br />Current carrier: FedEx<br />Current shipping dat=
e: 2018-02-19 00:00:00<br />Movement: No movement.<br /><br />The shipping =
information provided on this PO is not showing scans. The order has not bee=
n picked up by the carrier or the tracking is invalid. Please provide the c=
orrect tracking or confirmation of pick up. A replacement will be ordered b=
y the next business day if tracking does not show movement or valid trackin=
g is not received.<br /><br />Please note that these updates are an extreme=
ly important part of providing quality customer service. Due to this, we ar=
e now requiring a (4) hour response time to these requests, similar to the =
daily status emails that are sent over each morning. We will follow up by p=
hone if we have not heard back from you.<br /><br />Regards,<br />Abbott Ma=
ckay<br /><br />Email: WayfairOps3@wayfair.com</div></div><br/><br/><hr>
------=_Part_4553749_2028315279.1519405958813--