Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id YFEiCY28jlqWRAAAInt2oQ ; Thu, 22 Feb 2018 04:50:21 -0800 Return-path: Envelope-to: cs@transocean.com, Sandyn@transocean.com Delivery-date: Thu, 22 Feb 2018 04:50:21 -0800 Received: from mta1.wayfair.com ([162.208.32.6]:52625) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1eoqK9-0004Zx-T2; Thu, 22 Feb 2018 04:50:21 -0800 Received: from pps.filterd (bo1mta01.csnzoo.com [127.0.0.1]) by bo1mta01.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w1MCYusM002029; Thu, 22 Feb 2018 07:49:07 -0500 Received: from pps.reinject (localhost [127.0.0.1]) by bo1mta01.csnzoo.com with ESMTP id 2g6gm5ymb2-1 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT); Thu, 22 Feb 2018 07:49:07 -0500 Received: from bo1mta01.csnzoo.com (bo1mta01.csnzoo.com [127.0.0.1]) by pps.reinject (8.16.0.20/8.16.0.20) with SMTP id w1MCgBOr011339; Thu, 22 Feb 2018 07:49:06 -0500 Date: Thu, 22 Feb 2018 07:49:06 -0500 Received: from stormsc4n15.host.bo1.csnzoo.com ([10.224.10.194]) by bo1mta01.csnzoo.com with ESMTP id 2g6gm5ymas-1; Thu, 22 Feb 2018 07:49:06 -0500 From: Project Tracker Reply-To: Project Tracker To: "amackay@wayfair.com" , "cs@transocean.com" , "Sandyn@transocean.com" , "mkm7262@comcast.net" , "WayfairOps3@wayfair.com" , "ProjTracker@wayfair.com" Message-ID: <1929346379.90469901519303746755.JavaMail.storm@wayfair.com> Subject: PT: Update on Ticket #14557785 - "Need Corrected Tracking for PO #105348540" MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_4460288_1611422568.1519303746755" X-CSN-MmID: X-CSN-MmOrID: X-Sent-By: StormSendmail X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-103.7 X-Spam-Score: -1036 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Update posted to ticket #14557785 "Need Corrected Tracking for PO #105348540" On 2/22/2018 7:49:06 AM Extranet User - TransOcean wrote: Shipped on 2/19 against FEDEX #023509103007844. Will need to follow up with FEDEX. At this time would you like a replacement shipped or have the order credited? [...] Content analysis details: (-103.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -2.0 RCVD_IN_RP_SAFE RBL: Sender in ReturnPath Safe - Contact safe-sa@returnpath.net [Return Path SenderScore Safe List (formerly] [Habeas Safelist) - ] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO ------=_Part_4460288_1611422568.1519303746755 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #14557785 "Need Corrected Tracking for PO #105348540" On 2/22/2018 7:49:06 AM Extranet User - TransOcean wrote: Shipped on 2/19 against FEDEX #023509103007844. Will need to follow up wit= h FEDEX. At this time would you like a replacement shipped or have the orde= r credited? All ticket updates should be entered directly on the Extranet via the link = below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe= r=3D14557785 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D14557785 Update History: 2/22/2018 7:49:06 AM – TransOcean:Shipped on 2/19 against F= EDEX #023509103007844. Will need to follow up with FEDEX. At this time wou= ld you like a replacement shipped or have the order credited?2/22/2018 7:19= :52 AM – Abbott Mackay (Supplier Operations):Please provide= us with a status on the following PO.PO#: CS105348540Customer: Mike Miller= Product: Walton Signal Flags Area RugOrder product ID: 2905408667Manufactur= er ID: BRWT8404Current tracking number: 023509103007844Current carrier: Fed= ExCurrent shipping date: 2018-02-19 00:00:00Movement: No movement.The shipp= ing information provided on this PO is not showing scans. The order has not= been picked up by the carrier or the tracking is invalid. Please provide t= he correct tracking or confirmation of pick up. A replacement will be order= ed by the next business day if tracking does not show movement or valid tra= cking is not received.Please note that these updates are an extremely impor= tant part of providing quality customer service. Due to this, we are now re= quiring a (4) hour response time to these requests, similar to the daily st= atus emails that are sent over each morning. We will follow up by phone if = we have not heard back from you.Regards,Abbott MackayEmail: WayfairOps3@way= fair.com ------=_Part_4460288_1611422568.1519303746755 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Update posted to ticket #14557785
"Need Corrected Tracking for PO #105= 348540"

On 2/22/2018 7:49:06 AM Extranet User - TransOcean wrote= :
Shipped on 2/19 against FEDEX #023509103007844. Will need to follow= up with FEDEX. At this time would you like a replacement shipped or have t= he order credited?

All ticket updates should be entered directly= on the Extranet via the link below. Please do not reply via email.
ht= tps://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_number= =3D14557785

Wayfair Employees, click here to view ticket:
h= ttps://admin.wayfair.com/tracker/views/89.php?prtid=3D14557785

U= pdate History:
2/22/20= 18 7:49:06 AM – TransOcean:
Shipped on 2/19 against FEDEX #023509103007844. Will n= eed to follow up with FEDEX. At this time would you like a replacement ship= ped or have the order credited?


2/22/2018 7:19:52 AM – Abbott= Mackay (Supplier Operations):
Please provide us with a status on the following PO.

PO#:= CS105348540
Customer: Mike Miller

Product: Walton Signal F= lags Area Rug
Order product ID: 2905408667
Manufacturer ID: BRWT8= 404
Current tracking number: 023509103007844
Current carrier: Fed= Ex
Current shipping date: 2018-02-19 00:00:00
Movement: No moveme= nt.

The shipping information provided on this PO is not showing = scans. The order has not been picked up by the carrier or the tracking is i= nvalid. Please provide the correct tracking or confirmation of pick up. A r= eplacement will be ordered by the next business day if tracking does not sh= ow movement or valid tracking is not received.

Please note that = these updates are an extremely important part of providing quality customer= service. Due to this, we are now requiring a (4) hour response time to the= se requests, similar to the daily status emails that are sent over each mor= ning. We will follow up by phone if we have not heard back from you.
<= br />Regards,
Abbott Mackay

Email: WayfairOps3@wayfair.com<= /div>


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