Envelope-to: cs@transocean.com,
 Sandyn@transocean.com
Delivery-date: Thu, 22 Feb 2018 04:49:00 -0800
Date: Thu, 22 Feb 2018 07:47:50 -0500
From: Project Tracker <noreply@wayfair.com>
Reply-To: Project Tracker <noreply@wayfair.com>
To: "amackay@wayfair.com" <amackay@wayfair.com>,
        "cs@transocean.com" <cs@transocean.com>,
        "Sandyn@transocean.com" <Sandyn@transocean.com>,
        "mkm7262@comcast.net" <mkm7262@comcast.net>,
        "WayfairOps3@wayfair.com" <WayfairOps3@wayfair.com>,
        "ProjTracker@wayfair.com" <ProjTracker@wayfair.com>
Message-ID: <1503267119.153374561519303670701.JavaMail.storm@wayfair.com>
Subject: PT: Update on Ticket #14557856 - "Need Corrected Tracking for PO
 #105259662"
MIME-Version: 1.0
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 Content preview:  Update posted to ticket #14557856 "Need Corrected Tracking
    for PO #105259662" On 2/22/2018 7:47:50 AM Extranet User - TransOcean wrote:
    SHIPPED 2/19/18 against FEDEX #023509103007424, Will need to follow up with
    FEDEX. At this time would you want us to re-ship or credit. [...] 
 
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                             [URIs: wayfair.com]
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Update posted to ticket #14557856
"Need Corrected Tracking for PO #105259662"

On 2/22/2018 7:47:50 AM Extranet User - TransOcean wrote:
SHIPPED 2/19/18 against FEDEX #023509103007424, Will need to follow up with=
 FEDEX. At this time would you want us to re-ship or credit.

All ticket updates should be entered directly on the Extranet via the link =
below. Please do not reply via email.
https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_numbe=
r=3D14557856

Wayfair Employees, click here to view ticket:
https://admin.wayfair.com/tracker/views/89.php?prtid=3D14557856

Update History:
2/22/2018 7:47:50 AM&#160;&ndash;&#160;TransOcean:SHIPPED 2/19/18 against F=
EDEX #023509103007424, Will need to follow up with FEDEX. At this time woul=
d you want us to re-ship or credit.2/22/2018 7:24:35 AM&#160;&ndash;&#160;A=
bbott Mackay (Supplier Operations):Please provide us with a status on the f=
ollowing PO.PO#: CS105259662Customer: David L HebertProduct: Lambert Seatur=
tle Green Indoor/Outdoor Area RugOrder product ID: 2992103575Manufacturer I=
D: BYIL2116Current tracking number: 023509103007424Current carrier: FedExCu=
rrent shipping date: 2018-02-19 00:00:00Movement: No movement.The shipping =
information provided on this PO is not showing scans. The order has not bee=
n picked up by the carrier or the tracking is invalid. Please provide the c=
orrect tracking or confirmation of pick up. A replacement will be ordered b=
y the next business day if tracking does not show movement or valid trackin=
g is not received.Please note that these updates are an extremely important=
 part of providing quality customer service. Due to this, we are now requir=
ing a (4) hour response time to these requests, similar to the daily status=
 emails that are sent over each morning. We will follow up by phone if we h=
ave not heard back from you.Regards,Abbott MackayEmail: WayfairOps3@wayfair=
.com
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Update posted to ticket #14557856<br />"Need Corrected Tracking for PO #105=
259662"<br /><br />On 2/22/2018 7:47:50 AM Extranet User - TransOcean wrote=
:<br />SHIPPED 2/19/18 against FEDEX #023509103007424, Will need to follow =
up with FEDEX. At this time would you want us to re-ship or credit.<br /><b=
r />All ticket updates should be entered directly on the Extranet via the l=
ink below. Please do not reply via email.<br />https://partners.wayfair.com=
/v/tickets/extranet_tickets/manage?ticket_number=3D14557856<br /><br />Wayf=
air Employees, click here to view ticket:<br />https://admin.wayfair.com/tr=
acker/views/89.php?prtid=3D14557856<br /><br />Update History:<br /><div cl=
ass=3D"update "><span class=3D"boldtext">2/22/2018 7:47:50 AM&#160;&ndash;&=
#160;TransOcean:</span><br/><div class=3D"js-tracker-context-links">SHIPPED=
 2/19/18 against FEDEX #023509103007424, Will need to follow up with FEDEX.=
 At this time would you want us to re-ship or credit.</div></div><br/><br/>=
<hr><div class=3D"update "><span class=3D"boldtext">2/22/2018 7:24:35 AM=
60;&ndash;&#160;Abbott Mackay (Supplier Operations):</span><br/><div class=
=3D"js-tracker-context-links">Please provide us with a status on the follow=
ing PO.<br /><br />PO#: CS105259662<br />Customer: David L Hebert<br /><br =
/>Product: Lambert Seaturtle Green Indoor/Outdoor Area Rug<br />Order produ=
ct ID: 2992103575<br />Manufacturer ID: BYIL2116<br />Current tracking numb=
er: 023509103007424<br />Current carrier: FedEx<br />Current shipping date:=
 2018-02-19 00:00:00<br />Movement: No movement.<br /><br />The shipping in=
formation provided on this PO is not showing scans. The order has not been =
picked up by the carrier or the tracking is invalid. Please provide the cor=
rect tracking or confirmation of pick up. A replacement will be ordered by =
the next business day if tracking does not show movement or valid tracking =
is not received.<br /><br />Please note that these updates are an extremely=
 important part of providing quality customer service. Due to this, we are =
now requiring a (4) hour response time to these requests, similar to the da=
ily status emails that are sent over each morning. We will follow up by pho=
ne if we have not heard back from you.<br /><br />Regards,<br />Abbott Mack=
ay<br /><br />Email: WayfairOps3@wayfair.com</div></div><br/><br/><hr>
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