Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id APnBDT14jFqiTgAAInt2oQ ; Tue, 20 Feb 2018 11:34:21 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Tue, 20 Feb 2018 11:34:21 -0800 Received: from edge01.commercehub.com ([12.107.130.65]:47500) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.89_1) (envelope-from ) id 1eoDg2-0005Kn-Pp for cs@transocean.com; Tue, 20 Feb 2018 11:34:21 -0800 Received: from EXCHMB01.nexus.commercehub.com (10.10.10.56) by ExchHyb01.nexus.commercehub.com (10.20.1.121) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256) id 15.1.1034.26; Tue, 20 Feb 2018 14:33:29 -0500 Received: from smtpRelay.nexus.commercehub.com (10.10.10.27) by EXCHMB01.nexus.commercehub.com (10.10.10.56) with Microsoft SMTP Server id 15.0.1156.6; Tue, 20 Feb 2018 14:33:27 -0500 Received: from GroupMail ([10.10.10.233]) by smtpRelay.nexus.commercehub.com with Microsoft SMTPSVC(7.5.7601.17514); Tue, 20 Feb 2018 14:33:27 -0500 Organization: CommerceHub Reply-To: Message-ID: From: Customer Support To: Subject: CommerceHub Email Alert Delay - Resolved Date: Tue, 20 Feb 2018 14:33:27 -0500 MIME-Version: 1.0 Content-Type: text/html; charset="windows-1252" Content-Transfer-Encoding: quoted-printable X-OriginalArrivalTime: 20 Feb 2018 19:33:27.0582 (UTC) FILETIME=[AE4F6BE0:01D3AA81] X-Spam-Status: No, score=-99.3 X-Spam-Score: -992 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello, CommerceHub partner Weve identified a delay in our email notification process where you may not have received recent email alerts from us, including new order and file failure alerts. This has been resolved. [...] Content analysis details: (-99.3 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: commercehub.com] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts -0.0 BAYES_20 BODY: Bayes spam probability is 5 to 20% [score: 0.0578] 0.0 HTML_MESSAGE BODY: HTML included in message X-Spam-Flag: NO

Hello, CommerceHub partner = =96

We=92ve identified a delay in our email notification = process where=20 you may not have received recent email alerts from us, including new order = and=20 file failure alerts. This has been resolved. =20

All=20 orders and file processing have been functioning normally throughout this=20 delay.

Please review=20 your open orders in OrderStream to confirm if you have any orders = to=20 action, and review=20 your file error log to ensure that all your integrated messages = have=20 processed without error.

We=20 have notified your retailers of this situation. Please contact us = with any=20 questions.

=20 =20

Regards,

Customer=20 Support

844-HUB-HELP=20 (482-4357)

CommerceHub

Keep=20 Growing

www.commercehub.com

CommerceHub=20 is hiring! For a list of all job opportunities across the company visit=20 CommerceHub=20 Careers.