Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id yC2SDnzNhVqkYgAAInt2oQ ; Thu, 15 Feb 2018 10:12:12 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Thu, 15 Feb 2018 10:12:12 -0800 Received: from ss-cmx1.campaignbounces.netsuite.com ([167.216.129.199]:57249) by vps.transocean.com with esmtp (Exim 4.89_1) (envelope-from ) id 1emO0n-0006b4-Dv for cs@transocean.com; Thu, 15 Feb 2018 10:12:12 -0800 X-Destination-ID: cs@transocean.com X-SMFBL: Y3NAdHJhbnNvY2Vhbi5jb20= Received: from bulk-queue001.svale.netledger.com ([10.1.80.203]) by ss-cmx1.campaignbounces.netsuite.com (-); Thu, 15 Feb 2018 10:10:50 -0800 X-VirtualServer: productionSuiteScriptBulk, ss-cmx1.campaignbounces.netsuite.com, 10.1.80.199 X-SMHeaderMap: mid="X-MailingID" Received: from acct-java10056.bos.netledger.com (acct-java10056.bos.netledger.com [10.2.8.74]) by bulk-queue001.svale.netledger.com (Postfix) with ESMTP id DC0B915A006F; Thu, 15 Feb 2018 10:10:49 -0800 (PST) Date: Thu, 15 Feb 2018 10:10:49 -0800 (PST) From: Claims Dept Reply-To: Claims Dept To: ar@transocean.com, cs@transocean.com Message-ID: <84ngys0yttulb9u29m4orptowinpytr24ndn78p7d9qn68z07j1tdatkmcyla7dl@na1.netsuite.com> Subject: A Rugs Direct "Return to Vendor" document has been created for PO# 300469653 MIME-Version: 1.0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit X-NetSuite: c=309750; s=a.j10056.bos; v=2017.2.0.137; t=SuiteScript; ec=false X-VirtualServerGroup: productionSuiteScriptBulk X-MailingID: messageid=<84ngys0yttulb9u29m4orptowinpytr24ndn78p7d9qn68z07j1tdatkmcyla7dl@na1.netsuite.com> X-Spam-Status: No, score=-100.4 X-Spam-Score: -1003 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Attention Trans Ocean: This is to notify you of our intent to return a rug to your warehouse for the stated reason: PO#: 300469653 [...] Content analysis details: (-100.4 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.5 KAM_NUMSUBJECT Subject ends in numbers 0.0 T_LOTTO_AGENT_FM Claims Agent -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: rugsdirect.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 HTML_MESSAGE BODY: HTML included in message 0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 T_LOTTO_AGENT_RPLY Claims Agent X-Spam-Flag: NO Attention Trans Ocean:

This is to notify you of our intent to return a rug to your warehouse for the stated reason:

PO#: 300469653

PO Date: 1/4/2018

Item: TER45179267 - null

Reason: label shows Belgium but made in Turkey

Tracking #: 1ZE215852692675778

Return Address: Sandy Noriega - Claims Trans Ocean 1005 Obici Blvd. RA# - 271414RA Suffolk VA 23434

If the customer has supplied us with any documentation to support this claim, it is attached to this email. Once we have verified that this merchandise has been picked up from our customer, you will receive another email containing the debit memo (Vendor Bill Credit) along with the details of this claim.

If you have any questions, please contact the Rugs Direct Claims Department via email at claims@rugsdirect.com.

Thank you,

Claims Department
Rugs Direct
116 Featherbed Lane
Winchester VA 22601
Phone: 540-662-4142 x123
Fax: 540-662-0063
Email: claims@rugsdirect.com
Web: www.rugs-direct.com