Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id OFZEHixPhVoiBAAAInt2oQ ; Thu, 15 Feb 2018 01:13:16 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Thu, 15 Feb 2018 01:13:16 -0800 Received: from out5.pod8.sac1.zdsys.com ([192.161.146.104]:54910) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1emFbD-0000Gw-7K for cs@transocean.com; Thu, 15 Feb 2018 01:13:16 -0800 Received: from out3.pod13.usw2.zdsys.com (out3.pod13.usw2.zdsys.com [10.210.71.115]) by out5.pod8.sac1.zdsys.com (Postfix) with ESMTP id 17952428A8F8 for ; Thu, 15 Feb 2018 09:12:22 +0000 (UTC) Received: from zendesk.com (unknown [10.210.108.171]) by out3.pod13.usw2.zdsys.com (Postfix) with ESMTP id DE7D199 for ; Thu, 15 Feb 2018 09:12:21 +0000 (UTC) Date: Thu, 15 Feb 2018 09:12:21 +0000 From: Houzz Reply-To: Houzz To: Marci Maiorano Message-ID: <937YRYDG6D_5a854ef5804bd_1c0703f89ee6cb990158244_sprut@zendesk.com> In-Reply-To: <001901d3a5c3$c08abd40$41a037c0$@transocean.com> References: <937YRYDG6D@zendesk.com> <937YRYDG6D_5a84967f52536_96d73fe1588cb99046615e_sprut@zendesk.com> <937YRYDG6D_5a847c6399767_167073ff66a0cb994288796_sprut@zendesk.com> <01f301d3a5c0$16dafab0$4490f010$@transocean.com> <001901d3a5c3$c08abd40$41a037c0$@transocean.com> <003f01d3a5cf$d9f59500$8de0bf00$@transocean.com> Subject: How would you rate the support you received? 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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: ##- Please type your reply above this line -## Hello Marci Maiorano, We'd love to hear what you think of the customer service we provided for Ticket #4486175. Please take a moment to answer one simple question below: [...] Content analysis details: (-101.1 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: gravatar.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines X-Spam-Flag: NO ----==_mimepart_5a854ef5d9d00_1c0703f89ee6cb9901584b0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -## Hello Marci Maiorano, We'd love to hear what you think of the customer service we provided for = Ticket #4486175. Please take a moment to answer one simple question below= : How would you rate the support you received? You can copy the following URL into your browser to rate: https://support.houzz.com/requests/4486175/satisfaction/new/IWzKbioLQbk= 2PVJhrrWeZ6kFk?locale=3D1 Here's a reminder of what your ticket was about: ---------------------------------------------- Bernadette A., Feb 14, 12:10 PST Hello Patricia, I hope this email finds you well. We received the tracking number from our vendor regarding this order. Per= tracking the status online to Fedex, it appears that the scheduled deliv= ery date is by; 02/16 - Friday by the end of the day. We recommended to v= iew the status after 24 hours to see the changes. You may click the link to view the status online: Carrier: Fedex Tracking Number.: #023509103002368 Link: https://www.fedex.com/apps/fedextrack/?tracknumbers=3D0235091030023= 68&language=3Den&cntry_code=3Dus Should you have any concerns, please feel free to reply to this email or = best is to call us at: 1-800-368-4268 for further assistance. Thank you for Shopping at Houzz! Sincerely, Bernadette A. Houzz Customer Support ---------------------------------------------- Marci, Feb 14, 12:10 PST You=E2=80=99re Very Welcome!!! = = = = = = Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission. If you have rece= ived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be g= uaranteed secure or error-free the sender does not accept any liability f= or errors or omissions in the contents of this message, which arise becau= se of electronic transmission. Any documents accompanying this electronic= transmission and the information contained herein belong to the sender a= nd are privileged and intended only for the use of the individual(s) name= d above. Attachment(s): image001.jpg - https://support.houzz.com/attachments/token/WNgYBl8F0raKBL= wBavFrsEZM3/?name=3Dimage001.jpg ---------------------------------------------- Bernadette A., Feb 14, 12:05 PST Hi Marci, Thank you for the prompt response. We will forward this tracking number to the customer. We appreciate your assistance into this matter. Sincerely, Bernadette A. Houzz Customer Support ---------------------------------------------- Marci, Feb 14, 10:43 PST Hi Bernadette, = P.O. #1592-2992-3636-8075 shipped today, 2/14,via Fed ex tracking #023509= 103002368. = Have a GREAT day!! = = = = = = Marci = = = = Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission. If you have rece= ived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be g= uaranteed secure or error-free the sender does not accept any liability f= or errors or omissions in the contents of this message, which arise becau= se of electronic transmission. Any documents accompanying this electronic= transmission and the information contained herein belong to the sender a= nd are privileged and intended only for the use of the individual(s) name= d above. Attachment(s): image001.jpg - https://support.houzz.com/attachments/token/unwLqzamIayJVM= y4wwqwjmrgw/?name=3Dimage001.jpg ---------------------------------------------- Bernadette A., Feb 14, 10:13 PST Hello, Thank you for taking my call! Per conversation with one of your representative named Kathy, we informed= our customer that this item will ship out today. Please send us the trac= king number so we can forward it to the customer. You may reply to this email and we will appreciate your response. Warm Regards, Bernadette A. Houzz Customer Support -------------------------------- This email is a service from Houzz. [937YRY-DG6D]= ----==_mimepart_5a854ef5d9d00_1c0703f89ee6cb9901584b0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
##- Please type your reply above this = line -##

Hello Marci Maiorano,

We'd love to hear what you think of th= e customer service we provided for Ticket #4486175. Please take a = moment to answer one simple question below:

How would you rate the support you receive= d?

Good, I'm sa= tisfied

Bad, I'm unsatisfied

Here's a remin= der of what your ticket was about:

= =

= Bernadette A. (Houzz) =

Feb 14, 12:10 PST

=
Hello = Patricia,=C2=A0

I hope this email finds you well.=C2=A0
<= br />We received the tracking number from our vendor regarding this order= . Per tracking the status online to Fedex, it appears that the scheduled = delivery date is by; 02/16 - Friday by the end of the day. We recommended= to view the status after 24 hours to see the changes.=C2=A0

Y= ou may click the link to view the status online:
Carrier: Fedex
Tracking Number.: #023509103002368
Link: https://www.fedex= .com/apps/fedextrack/?tracknumbers=3D023509103002368&language=3Den&am= p;cntry_code=3Dus


Should you have any concerns, plea= se feel free to reply to this email or best is to call us at: 1-800-368-4= 268 for further assistance.

Thank you for Shopping at Houzz!
Sincerely,
Bernadette A.
Houzz Customer Support


=
3D"Bernadette"

3D=

Mar= ci

Feb 14, 12:10 PST =

You=E2=80=99re Very Welcom= e!!!

=

Marci Maiorano
Customer Service = Rep.
Trans-Ocean Imports
10 Midland Ave.| Suite M00| Port Chest= er, NY 10573
914.949.5656 x2 | 914.937.3140 fax
marci@transocean.com

<= p style=3D"color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Gr= ande', 'Tahoma', Verdana, sans-serif; font-size: 14px; line-height: 22px;= margin: 15px 0" dir=3D"auto">Confidentiality Notification: If you are no= t the intended recipient, please do not disclose, disseminate, copy, dist= ribute or take any action in reliance on the contents of this electronic = transmission. If you have received this electronic transmission in error,= please notify us by telephone and immediately delete this message. As E-= mail transmissions cannot be guaranteed secure or error-free the sender d= oes not accept any liability for errors or omissions in the contents of t= his message, which arise because of electronic transmission. Any document= s accompanying this electronic transmission and the information contained= herein belong to the sender and are privileged and intended only for the= use of the individual(s) named above.

<= p style=3D"line-height: 22px; font-family: 'Lucida Grande','Lucida Sans U= nicode','Lucida Sans',Verdana,Tahoma,sans-serif; margin-top: 15px; margin= -bottom: 15px; font-size: 14px; color:#333333;"> Attachment(= s)
image= 001.jpg

=

=
= 3D"Bernadette"

= Bernadette A. (Houzz)

=

= Feb 14, 12:05 PST

=
Hi Marci,=C2=A0

Thank= you for the prompt response.=C2=A0

We will forward this track= ing number to the customer.=C2=A0

We appreciate your assistanc= e into this matter.=C2=A0

Sincerely,
Bernadette A.
= Houzz Customer Support

=

= =

= Marci

=

= Feb 14, 10:43 PST

=

= Hi Bernadette,

P.O. #1592-2992-3636-8075 shipped today, 2= /14,via Fed ex tracking #023509103002368.

Have= a GREAT day!!

Marci

Marci Maiorano
Customer Service Rep.
Trans-Ocean Imp= orts
10 Midland Ave.| Suite M00| Port Chester, NY 10573
914.949= .5656 x2 | 914.937.3140 fax
marci@transocean.com

Confidentiality Notification: If you are not the intended recipient,= please do not disclose, disseminate, copy, distribute or take any action= in reliance on the contents of this electronic transmission. If you have= received this electronic transmission in error, please notify us by tele= phone and immediately delete this message. As E-mail transmissions cannot= be guaranteed secure or error-free the sender does not accept any liabil= ity for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this elect= ronic transmission and the information contained herein belong to the sen= der and are privileged and intended only for the use of the individual(s)= named above.

Attachment(s)
= image001.jpg
=

= 3D"Marci"

= <= /tr>
3D"=

Bernadett= e A. (Houzz) =

Feb 14, 10:13 PST =

Hello,=C2=A0

Thank you for taking my call!
Per conversation with one of your representative named Kathy, we= informed our customer that this item will ship out today. Please send us= the tracking number so we can forward it to the customer.=C2=A0
You may reply to this email and we will appreciate your response.=C2=A0=

Warm Regards,
Bernadette A.
Houzz Customer Support=

This email is a service from Houzz. Delivered by Zendesk.
[937YRY-DG6D] ----==_mimepart_5a854ef5d9d00_1c0703f89ee6cb9901584b0--