Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id qCQYFuWbhFq0EAAAInt2oQ ; Wed, 14 Feb 2018 12:28:21 -0800 Return-path: Envelope-to: cs@transocean.com, kathy@transocean.com Delivery-date: Wed, 14 Feb 2018 12:28:21 -0800 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:50793 helo=netuserPC) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1em3fA-00018K-QC; Wed, 14 Feb 2018 12:28:21 -0800 Reply-To: From: "Dean Smith" To: "'Kathy B'" Cc: References: <01e801d3a5bf$a803e340$f80ba9c0$@transocean.com> <01ce01d3a5cd$b12188c0$13649a40$@transocean.com> In-Reply-To: <01ce01d3a5cd$b12188c0$13649a40$@transocean.com> Subject: RE: Order # 13603 Date: Wed, 14 Feb 2018 15:28:13 -0500 Organization: Trans-Ocean Message-ID: <015701d3a5d2$5c616bc0$15244340$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_0158_01D3A5A8.738FA980" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQJ21tSj1Ex0Iq/lnp7Vx9zKx+gOOQGmEhRlAqNdLi2iO6tekA== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0158_01D3A5A8.738FA980 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0159_01D3A5A8.738FA980" ------=_NextPart_001_0159_01D3A5A8.738FA980 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Issue RA =E2=80=93 but make sure that the next one is inspected and we = see pictures up here before it ships thx =20 Dean Smith Vice President Sales Trans-Ocean Imports 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile Dean@transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 From: Kathy B [mailto:kathy@transocean.com]=20 Sent: Wednesday, February 14, 2018 2:55 PM To: dean@transocean.com Cc: cs@transocean.com Subject: FW: Order # 13603 =20 Dean =E2=80=93 Attached are images of a 9=E2=80=99 x 12=E2=80=99 Ombre #9663/04 that = was shipped as a replacement because the original rug was wrinkled. The = customer is reporting that this replacement rug is wrinkled as well and = would like another replacement. Please let me know how to reply. =20 =20 The freight back would be $118.32 Call Tag 9.50 =20 Total cost of return $127.82 =20 Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax =20 TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO = US AT cs@transocean.com =20 =20 =20 =20 From: robin tautkus [mailto:robinmarjoriesrugs@gmail.com]=20 Sent: Wednesday, February 14, 2018 1:06 PM To: cs@transocean.com =20 Subject: Order # 13603 =20 =20 =20 =20 =20 =20 =20 =E2=80=8BHello ,=20 =20 This is Robin with Marjorie's Rug's=E2=80=8B =20 =20 =20 We received the following in .... =20 =20 Item : OMB RE HORIZON AQUA 9663/04 CS =E2=80=8BS ize :=20 =E2=80=8B 9' X 12'=20 Qty : 1 =20 The rug is very badly wrinkled . I will need a new one checked and = sent out as soon as possible for my customer please . I have attached = pictures . Please advise .=20 =20 This is the second time we received this rug like this . Do you know if = they will all be like this ? As we have a lot of customers interested in = this rug . =20 =20 =20 If you would please send a confirmation email to- = robinmarjoriesrugs@gmail.com =20 =20 Thank You , Robin Tautkus =20 Marjorie=E2=80=99s Rugs 3740 S.Ridgewood Ave. Port Orange,FL,32129 (386)760-5282 =20 Fax (386)760-5220 =20 Email- robinmarjoriesrugs@gmail.com = =20 ------=_NextPart_001_0159_01D3A5A8.738FA980 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Issue RA = =E2=80=93 but make sure that the next one is inspected and we see = pictures up here before it ships

thx

 

Dean= Smith

Vice= President Sales

Tran= s-Ocean Imports

10 = Midland Avenue | Suite M00 | Port Chester, NY 10573

914.= 949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile

Dean@transocean.com

 

Conf= identiality Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

From: Kathy B = [mailto:kathy@transocean.com]
Sent: Wednesday, February 14, = 2018 2:55 PM
To: dean@transocean.com
Cc: = cs@transocean.com
Subject: FW: Order # = 13603

 

Dean = =E2=80=93

Attached are images of a = 9=E2=80=99 x 12=E2=80=99 Ombre #9663/04 that was shipped as a = replacement because the original rug was wrinkled.  The customer is = reporting that this replacement rug is wrinkled as well and would like = another replacement.   Please let me know how to reply.  =

 

The freight back would be $118.32

Call = Tag           &nbs= p;            = ;            =     9.50

 

Total cost of = return           &= nbsp;  $127.82

 

Kathy M. Bennett

Sales Dept.

Trans-Ocean = Imports

10 Midland Ave | Main flr, Suite M00 | Port = Chester, NY 10573

914.949.5656 x 2 | 914.937.3140 = fax

 

TO = AVOID DELAYS, PLEASE SEND ALL ORDERS,  INQUIRIES AND MODIFICATIONS = TO US AT cs@transocean.com

 

 

 

From: = robin tautkus [mailto:robinmarjoriesrugs@gm= ail.com]
Sent: Wednesday, February 14, 2018 1:06 = PM
To: cs@transocean.com
Subject: Order # 13603

 


3D"Image

 

 

 

 

 

 

=E2=80=8BHell= o , <= /o:p>

&= nbsp;

This= is Robin with Marjorie's Rug's=E2=80=8B<= /o:p>

 

&= nbsp;

&= nbsp;

&nbs= p;We received the following in ....<= /o:p>

&= nbsp;

 = =

Item = : OMB RE HORIZON AQUA 9663/04 = CS

=E2=80=8BS=

ize = : 

=E2=80=8B 9' X = 12' 

Qty = : 1

<= /div>

 

&nbs= p;The rug is very badly wrinkled .  I will need a new one checked = and sent out as soon as possible for my customer please . I have = attached pictures . Please advise . 

 

This= is the second time we received this rug like this . Do you know if they = will all be like this ? As we have a lot of customers interested in this = rug .

 

 

 

If = you would please send a confirmation email to- robinmarjoriesrugs@gmail.com

&nbs= p;

Than= k You , Robin Tautkus

&nbs= p;

Marj= orie=E2=80=99s Rugs

3740= S.Ridgewood Ave.

Port= Orange,FL,32129

(386)760-5282

Fax&= nbsp;(386)760-5220

Emai= l- robinmarjoriesrugs@gmail.com

=
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