Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id kNK/LcjHglqKfgAAInt2oQ ; Tue, 13 Feb 2018 03:11:04 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Tue, 13 Feb 2018 03:11:04 -0800 Received: from out4.pod8.sac1.zdsys.com ([192.161.146.103]:46333) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1elYU7-0008QO-1l for cs@transocean.com; Tue, 13 Feb 2018 03:11:04 -0800 Received: from out1.pod13.usw2.zdsys.com (out1.pod13.usw2.zdsys.com [10.210.61.226]) by out4.pod8.sac1.zdsys.com (Postfix) with ESMTP id CC882416221E for ; Tue, 13 Feb 2018 11:10:09 +0000 (UTC) Received: from zendesk.com (unknown [10.210.115.229]) by out1.pod13.usw2.zdsys.com (Postfix) with ESMTP id 9FDCC3000008F for ; Tue, 13 Feb 2018 11:10:09 +0000 (UTC) Date: Tue, 13 Feb 2018 11:10:09 +0000 From: Houzz Reply-To: Houzz To: Marci Maiorano Message-ID: In-Reply-To: <022501d3a439$c33d4520$49b7cf60$@transocean.com> References: <022501d3a439$c33d4520$49b7cf60$@transocean.com> Subject: How would you rate the support you received? 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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: ##- Please type your reply above this line -## Hello Marci Maiorano, We'd love to hear what you think of the customer service we provided for Ticket #4468072. Please take a moment to answer one simple question below: [...] Content analysis details: (-101.9 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: houzz.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO ----==_mimepart_5a82c79198ef2_14e0b3fefc42cb9942998c Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -## Hello Marci Maiorano, We'd love to hear what you think of the customer service we provided for = Ticket #4468072. Please take a moment to answer one simple question below= : How would you rate the support you received? You can copy the following URL into your browser to rate: https://support.houzz.com/requests/4468072/satisfaction/new/FmAgtCPs01V= B43XKnwzxcKf9J?locale=3D1 Here's a reminder of what your ticket was about: ---------------------------------------------- Yolanda, Feb 12, 11:43 PST This is a follow-up to your previous request #4356839 "Order # 1590-5276-= 2297-7037" Hi Quinae, Just wanted to inform you that we issued a credit against po 1590-5276-22= 97-7037 for (1) CAP57162047. = Should you need further assistance please do not hesitate to contact us. = ** Please send all orders, inquiries, cancellations and order modificatio= ns directly to cs@transocean.com to avoid delays in processing.** = Please note: Effective 1/19/18 Trans-Ocean=E2=80=99s fax no. will change = to 1-914-937-3140. Please update your records accordingly to ensure your documents are all r= eceived at the proper location. Thank you for your prompt attention to th= is matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 = Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission. If you have rece= ived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be g= uaranteed secure or error-free the sender does not accept any liability f= or errors or omissions in the contents of this message, which arise becau= se of electronic transmission. Any documents accompanying this electronic= transmission and the information contained herein belong to the sender a= nd are privileged and intended only for the use of the individual(s) name= d above. Attachment(s): image001.jpg - https://support.houzz.com/attachments/token/KgG0JyY5yvie2z= IfkQF7O30kL/?name=3Dimage001.jpg -------------------------------- This email is a service from Houzz. [DO6Y0R-ZKM3]= ----==_mimepart_5a82c79198ef2_14e0b3fefc42cb9942998c Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
##- Please type your reply above this = line -##

Hello Marci Maiorano,

We'd love to hear what you think of th= e customer service we provided for Ticket #4468072. Please take a = moment to answer one simple question below:

How would you rate the support you receive= d?

Good, I'm sa= tisfied

Bad, I'm unsatisfied

Here's a remin= der of what your ticket was about:

This email is a service from Houzz. Delivered by Zendesk.
[DO6Y0R-ZKM3] ----==_mimepart_5a82c79198ef2_14e0b3fefc42cb9942998c--
=
3D"Yolanda" <= /td>

Yolanda =

Feb 12, 11:43 PST

=
This is a follow-up to your previous request= #4356839 "Order # 1590-5276-2297-7037"

Hi Quinae,

Just = wanted to inform you that we issued a credit against po 1590-5276-2297-70= 37 for (1) CAP57162047.

Should you need further assistance please do not hesi= tate to contact us.

** Please send all orders, inquiries, cancellations and = order modifications directly to cs@transocean.com to avoid delays in processing.**

Please n= ote: Effective 1/19/18 Trans-Ocean=E2=80=99s fax no. will change to 1-914= -937-3140.

Please update your records a= ccordingly to ensure your documents are all received at the proper locati= on. Thank you for your prompt attention to this matter.

Thank you,

Yolanda Nor= iega

Customer Service Rep.

Trans-Ocean Imports

10 Midland Ave. | Ste.M00 | Port Chester, NY 10573

914.949.5656 Ext. 2 | 914.937.3140

Confidentiality Notification: = If you are not the intended recipient, please do not disclose, disseminat= e, copy, distribute or take any action in reliance on the contents of thi= s electronic transmission. If you have received this electronic transmiss= ion in error, please notify us by telephone and immediately delete this m= essage. As E-mail transmissions cannot be guaranteed secure or error-free= the sender does not accept any liability for errors or omissions in the = contents of this message, which arise because of electronic transmission.= Any documents accompanying this electronic transmission and the informat= ion contained herein belong to the sender and are privileged and intended= only for the use of the individual(s) named above.

=

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image001.jpg

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