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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Dear DSV Partner, Please find below your chargeback total for January 2018. Attached are the PO details for LATE and/or REJECT chargebacks. If you would like to dispute any LATE and/or REJECT chargebacks, please submit the disputes to performance_management@walmart.com. Please only submit valid disputes. Invalid disputes will not be considered and will delay the review process. The deadline for submitting disputes for LATE and/or REJECT chargebacks is March 16, 2018. MONTH TYPE DIST ID DIST NAME CHARGEBACK INCIDENTS ALLOWANCE NET CALCULATED CHARGEBACK WAIVED AMT WAIVED REASON INITIAL CHARGEBACK AMOUNT JANUARY LATE 780301 TRANS-OCEAN IMPORT CO INC - Suffolk, VA - DSV 8 1 7 $35 -$35 Courtesy Adjustment $0 Total $0 [...] Content analysis details: (-109.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.5 KAM_NUMSUBJECT Subject ends in numbers 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: walmart.com] -7.5 USER_IN_DEF_DKIM_WL From: address is in the default DKIM white-list 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain X-Spam-Flag: NO --_004_BL2P100MB0116538CD76564EFD8C64055A6F70BL2P100MB0116NAMP_ Content-Type: multipart/alternative; boundary="_000_BL2P100MB0116538CD76564EFD8C64055A6F70BL2P100MB0116NAMP_" --_000_BL2P100MB0116538CD76564EFD8C64055A6F70BL2P100MB0116NAMP_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Dear DSV Partner, Please find below your chargeback total for January 2018. Attached are the PO details for LATE and/or REJECT chargebacks. If you woul= d like to dispute any LATE and/or REJECT chargebacks, please submit the dis= putes to performance_management@walmart.com. Please only submit valid disputes. Invalid disputes will not b= e considered and will delay the review process. The deadline for submitting= disputes for LATE and/or REJECT chargebacks is March 16, 2018. MONTH TYPE DIST ID DIST NAME CHARGEBACK INCIDENTS ALLOWANCE = NET CALCULATED CHARGEBACK WAIVED AMT WAIVED REASON INITIA= L CHARGEBACK AMOUNT JANUARY LATE 780301 TRANS-OCEAN IMPORT CO INC - Suffolk, VA - DSV 8 = 1 7 $35 -$35 Courtesy Adjustment $0 Tot= al $0 If a TRANSPORTATION chargeback is listed, In order to provide better custom= er experience, Transportation Compliance team has now on-boarded to a ticke= ting system called TSP -Transportation Support Portal. A TSP user guide is = attached for your reference. As this alias is going to be retired, please g= o ahead and submit your dispute through TSP - https://portal.teamsupport.co= m/login.aspx?OrgName=3DGeCTransportation . Guideline to open a ticket is li= sted in knowledge base article - Transportation Chargeback Dispute Ticket T= emplate. The following are how chargebacks are calculated: * LATE chargebacks are calculated on the number of POs shipped pa= st the Expected Ship Date. An allowance is provided based on 1% of the tota= l number of POs shipped. A charge of $5 is applied to each unique late PO. * REJECT chargebacks are calculated on the number of units unfulf= illed. The allowance is calculated on 0.1% of the total number of units end= ing with a terminal status. A charge of $5 is applied to each rejected unit= . * If listed, a TRANSPORTATION chargeback is based on non-complian= t packages shipped in the months of November assessed at the higher of: $5 = per non-compliant package; or the rate difference between the Walmart.com-selected carrier method and the vendor-selected (non-com= pliant) carrier method. Thank you, Performance Management Team Walmart.com 950 Elm Ave San Bruno, CA 94066 Save money. Live better. --_000_BL2P100MB0116538CD76564EFD8C64055A6F70BL2P100MB0116NAMP_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Dear DSV Partner,

 

Please find below your chargeback total for J= anuary 2018.

 

Attached are the PO details for LATE and/or REJECT chargebacks. If you would like to dispute any LATE and/or REJECT ch= argebacks, please submit the disputes to performance_management@walmart.com. Please only submit valid disputes. Invalid disputes will not be considered= and will delay the review process. The deadline for submitting disputes fo= r LATE and/or REJECT chargebacks is March 16, 2018.

=

MONTH = TYPE D= IST ID DIST NAME C= HARGEBACK INCIDENTS A= LLOWANCE N= ET = CALCULATED CHARGEBACK W= AIVED AMT WAIVED REASON INITIAL CHARGEBA= CK AMOUNT
JANUARY LATE 780301 TRANS-OCEAN IMPORT CO INC= - Suffolk, VA - DSV 8 1 7 $35 -$35 Courtesy Adjustment $0
                  Total $0

If a TRANSPORTATION chargeback is listed, In order to provide better customer experienc= e, Transportation Compliance team has now on-boarded to a ticketing system = called TSP –Transportation Support Portal. A TSP user guide is attach= ed for your reference. As this alias is going to be retired, please go ahead and submit your dispute through TSP -= https://portal.teamsupport.com/login.aspx?Org= Name=3DGeCTransportation . Guideli= ne to open a ticket is listed in knowledge base article - Transportation Ch= argeback Dispute Ticket Template.<= /o:p>

 

The following are how chargebacks are calculated:

&= middot;  &= nbsp;        LATE chargebacks are calculated on the number of POs shipped past the E= xpected Ship Date. An allowance is provided based on 1% of the total number of POs shipped. A charge of $5 is applied = to each unique late PO.

&= middot;  &= nbsp;        REJECT chargebacks are calculated on the number of units unfulfilled. T= he allowance is calculated on 0.1% of the total number of units ending with a terminal status. A charge of $5 is applied t= o each rejected unit.

&= middot;  &= nbsp;        If listed, a TRANSPORTATION chargeback is based on non-compliant packag= es shipped in the months of November assessed at the highe= r of: $5 per non-compliant package; or the rate difference between the W= almart.com-selected carrier method and the vendor-selected (non-compliant) carrier method.

 

Thank y= ou,

Perf= ormance Management Team

Walmart.com

950 Elm Ave

San Bru= no, CA 94066=

Save= money. Live better.<= /o:p>

 

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