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Envelope-to: cs@transocean.com,
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From: "Kathy B" <kathy@transocean.com>
To: "'Dean Smith'" <dean@transocean.com>
Cc: <louk@transocean.com>,
	<cs@transocean.com>,
	<donna@transocean.com>,
	<dean@transocean.com>
Subject: PICP - 2830508
Date: Mon, 12 Feb 2018 15:16:15 -0500
Message-ID: <010d01d3a43e$56558850$030098f0$@transocean.com>
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Dean -

Please OK credit to be issued for 2 pcs not shipped - #1677/17 size 20x30
and  #2255/04 size 20X30.

 

 


Customer Service Credit Request from AR


To:             DONNA

From:         KATHY M. BENNETT

Date:             February 12, 2018

Re:            CREDIT TO BE ISSUED TO CUSTOMER


Customer Service Fields

Customer Service Fields

A/R Information


Customer NAME

PORTICO

 


Customer CODE

PICP

 


BL , PO & INV. #

2830508; 011918; 854592

 


Rug Description:

1 pc CAP231677/17 &  1pc RVL23225504

This is Transaction ID


Net Value of Credit:

$39.90

 


Freight + Call tag Amt.

N / A

 


Reason for Return or Credit Request:

MISSNG FROM SHIPMENT/SHORT SHIP

 


Shipping Date

1/22/18

 


Delivered Date

1/24/2018

 


Return to Warehouse

N / A

 


Tracking #

023509102964926

 


Comments

PLEASE ISSUE CREDIT FOR 2PCS - NOT SHIPPED 

 

 

 

 

 

From: info@porticoshop.com [mailto:info@porticoshop.com] 
Sent: Sunday, February 11, 2018 12:11 PM
To: Kathy@transocean.com
Subject: RE: PORTICO - ORDER CONFIRMATION

 

Hi Kathy,

 Card should be good now, I had a bit of delay with it.

 Also on my last order PO# 011918 B/ 2830508 I am missing 1 Capri Octopus
24x36 and 1 Tropical Fish 23x36

I don"t has the invoice just order status. Is it possible for you to email
invoices as the mail takes so long and I need the invoices to clear thru
customs.

Kind regards

Beth Eddy

Portico

 

 

 

 


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class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Dean =
&#8211;<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Please OK =
credit to be issued for 2 pcs not shipped - #1677/17 size 20x30 and =
&nbsp;#2255/04 size 20X30.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'><o:p>&nbsp;</o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'><o:p>&nbsp;</o:=
p></span></p><h1><span style=3D'font-family:"Times New =
Roman",serif;font-style:normal'>Customer Service Credit Request from =
AR<o:p></o:p></span></h1><p class=3DMessageHeaderFirst><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif;letter-spacing:-1.25pt'><span =
class=3DMessageHeaderLabel><span style=3D'font-family:"Times New =
Roman",serif;letter-spacing:-1.25pt'>T</span></span></span><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif;letter-spacing:-.5pt'><span =
class=3DMessageHeaderLabel><span style=3D'font-family:"Times New =
Roman",serif'>o:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp; DONNA</span></span></span><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p></o:p></span></b></p><p =
class=3DMsoMessageHeader><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif;letter-spacing:-.5pt'><span =
class=3DMessageHeaderLabel><span style=3D'font-family:"Times New =
Roman",serif'>From:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
KATHY M. BENNETT<o:p></o:p></span></span></span></p><p =
class=3DMsoMessageHeader><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif;letter-spacing:-.5pt'><span =
class=3DMessageHeaderLabel><span style=3D'font-family:"Times New =
Roman",serif'>Date:&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; February =
12, 2018<o:p></o:p></span></span></span></p><p =
class=3DMsoMessageHeader><span =
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Roman",serif;letter-spacing:-.5pt'><span =
class=3DMessageHeaderLabel><span style=3D'font-family:"Times New =
Roman",serif'>Re:</span></span></span><span style=3D'font-family:"Times =
New =
Roman",serif'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp; <b>CREDIT TO BE ISSUED TO =
CUSTOMER</b></span><b><o:p></o:p></b></p><table class=3DMsoNormalTable =
border=3D1 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse;border:none'><tr =
style=3D'height:34.15pt'><td width=3D143 =
style=3D'width:107.6pt;border:solid windowtext 1.0pt;padding:0in 5.4pt =
0in 5.4pt;height:34.15pt'><p class=3DMsoBodyText><b><u><span =
style=3D'font-family:"Times New Roman",serif'>Customer Service =
Fields<o:p></o:p></span></u></b></p></td><td width=3D290 =
style=3D'width:217.3pt;border:solid windowtext =
1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:34.15pt'><p =
class=3DMsoBodyText><b><u><span style=3D'font-family:"Times New =
Roman",serif'>Customer Service =
Fields<o:p></o:p></span></u></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border:solid windowtext =
1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:34.15pt'><p =
class=3DMsoBodyText><b><u><span style=3D'font-family:"Times New =
Roman",serif'>A/R =
Information<o:p></o:p></span></u></b></p></td></tr><tr><td width=3D143 =
style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Customer NAME<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>PORTICO<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D143 style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Customer CODE<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>PICP<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D143 style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>BL , PO &amp; INV. #<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New Roman",serif'>2830508; =
011918; 854592<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D143 style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Rug Description:<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New Roman",serif'>1 pc =
CAP231677/17 &amp; &nbsp;1pc =
RVL23225504<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New Roman",serif'>This is Transaction =
ID<o:p></o:p></span></b></p></td></tr><tr><td width=3D143 =
style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Net Value of Credit:<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>$39.90<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D143 style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Freight + Call tag Amt.<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New Roman",serif'>N / =
A<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr =
style=3D'height:60.7pt'><td width=3D143 =
style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:60.7pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Reason for Return or Credit =
Request:<o:p></o:p></span></b></p></td><td width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt;height:60.7pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New Roman",serif'>MISSNG =
FROM SHIPMENT/SHORT SHIP<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt;height:60.7pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D143 style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Shipping Date<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p =
class=3DMsoNormal><b>1/22/18<o:p></o:p></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D143 style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Delivered Date<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p =
class=3DMsoNormal><b>1/24/2018<o:p></o:p></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr =
style=3D'height:39.1pt'><td width=3D143 =
style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:39.1pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Return to Warehouse<o:p></o:p></span></b></p></td><td =
width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt;height:39.1pt'><p class=3DMsoNormal><b>N / =
A<o:p></o:p></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt;height:39.1pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D143 style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Tracking #<o:p></o:p></span></b></p></td><td width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoNormal =
style=3D'margin-bottom:3.75pt;background:white'><b><span =
style=3D'font-size:13.0pt;font-family:"Arial",sans-serif;color:#F1F1F1;ba=
ckground:#4D148C'>023509102964926</span></b><span =
style=3D'font-size:13.0pt;font-family:"Tahoma",sans-serif;color:#242424'>=
<o:p></o:p></span></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D143 style=3D'width:107.6pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Comments<o:p></o:p></span></b></p></td><td width=3D290 =
style=3D'width:217.3pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoNormal><b>PLEASE ISSUE CREDIT FOR 2PCS =
&#8211; NOT SHIPPED <o:p></o:p></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr></table><p =
class=3DMsoNormal><b><o:p>&nbsp;</o:p></b></p><p =
class=3DMsoNormal><b><o:p>&nbsp;</o:p></b></p><p =
class=3DMsoNormal><b><o:p>&nbsp;</o:p></b></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
info@porticoshop.com [mailto:info@porticoshop.com] <br><b>Sent:</b> =
Sunday, February 11, 2018 12:11 PM<br><b>To:</b> =
Kathy@transocean.com<br><b>Subject:</b> RE: PORTICO - ORDER =
CONFIRMATION<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Verdana",sans-serif;color:black'>Hi =
Kathy,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Verdana",sans-serif;color:black'>&nbsp;Card should =
be good now, I had a bit of delay with it.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Verdana",sans-serif;color:black'>&nbsp;Also on my =
last order PO# 011918 B/ 2830508 I am </span><b><span =
style=3D'font-family:"Verdana",sans-serif;color:#C00000'>missing 1 Capri =
Octopus 24x36 and 1 Tropical Fish 23x36</span></b><span =
style=3D'font-family:"Verdana",sans-serif;color:black'><o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'font-family:"Verdana",sans-serif;color:black'>I don&quot;t has =
the invoice just order status. Is it possible for you to email&nbsp; =
invoices as the mail takes so long and I need the invoices to clear thru =
customs.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Verdana",sans-serif;color:black'>Kind =
regards<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Verdana",sans-serif;color:black'>Beth =
Eddy<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Verdana",sans-serif;color:black'>Portico<o:p></o:p>=
</span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Verdana",sans-serif;color:black'><o:p>&nbsp;</o:p><=
/span></p><p class=3DMsoNormal><b><o:p>&nbsp;</o:p></b></p><p =
class=3DMsoNormal><b><o:p>&nbsp;</o:p></b></p><p =
class=3DMsoNormal><b><o:p>&nbsp;</o:p></b></p></div></body></html>
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