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Reply-To: <dean@transocean.com>
From: "Dean Smith" <dean@transocean.com>
To: "'Kathy B'" <kathy@transocean.com>
Cc: "'Randy Watts'" <rwatts29@bellsouth.net>,
	"'TO Customer Service'" <cs@transocean.com>
References: <d1eca96de36d4bdabc1522ce717fc74f@HIPWEXA001.stpete.hsn.net> <005a01d3a425$c2d26570$48773050$@transocean.com>
In-Reply-To: <005a01d3a425$c2d26570$48773050$@transocean.com>
Subject: RE: Trans Ocean Import Co. Notification Report 2/12/18
Date: Mon, 12 Feb 2018 12:23:56 -0500
Organization: Trans-Ocean
Message-ID: <016e01d3a426$43cf2dc0$cb6d8940$@transocean.com>
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Issue tag

=20

Dean Smith

Vice President Sales

Trans-Ocean Imports

10 Midland Avenue | Suite M00 | Port Chester, NY 10573

914.949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile

 <mailto:Dean@transocean.com> Dean@transocean.com

=20

Confidentiality Notification: If you are not the intended recipient, =
please do not disclose, disseminate, copy, distribute or take any action =
in reliance on the contents of this electronic transmission.  If you =
have received this electronic transmission in error, please notify us by =
telephone and immediately delete this message. As E-mail transmissions =
cannot be guaranteed secure or error-free the sender does not accept any =
liability for errors or omissions in the contents of this message, which =
arise because of electronic transmission. Any documents accompanying =
this electronic transmission and the information contained herein belong =
to the sender and are privileged and intended only for the use of the =
individual(s) named above.

=20

From: Kathy B [mailto:kathy@transocean.com]=20
Sent: Monday, February 12, 2018 12:20 PM
To: 'Dean Smith' <dean@transocean.com>
Cc: 'Randy Watts' <rwatts29@bellsouth.net>; 'TO Customer Service' =
<cs@transocean.com>
Subject: FW: Trans Ocean Import Co. Notification Report 2/12/18

=20

Dean =E2=80=93

On Feb 1, we shipped a 5x8 Seville Tiger Brown Shape to an HSN customer. =
 They advised that  =E2=80=9C Item arrived with wool pulled out near the =
head.   Please send return lable=E2=80=9D.=20

I would normally ask for a picture but in the past they have always =
replied saying that HSN does not require that their customers submit =
pictures.  Can you please let me know how to reply.

=20

=20

Kathy M. Bennett

Sales Dept.

Trans-Ocean Imports

10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573

914.949.5656 x 2 | 914.937.3140 fax

=20

From: DS VENDOR RESPONSES [mailto:DSVENDORRESPONSES@hsn.net]=20
Sent: Monday, February 12, 2018 11:49 AM
To: Kathy <Kathy@transocean.com <mailto:Kathy@transocean.com> >; Sandy =
Noriega <sandyn@transocean.com <mailto:sandyn@transocean.com> >
Subject: Trans Ocean Import Co. Notification Report 2/12/18

=20

Good day,

=20

Please review the attached Dropship Vendor Notification report. =20

=20

This report is generated from requests processed by Customer Accounts.  =
This report is reviewed and sent to our partners Monday through Friday, =
using the contact information provided to the HSN Dropship Vendor =
Response Team.  If at any time your contact information changes, please =
notify us as soon as possible to ensure the report is sent to the =
correct person.=20

=20

In order for us to consider a request to be complete, the response HSN =
receives from your company should contain:

=20

*	Date, tracking number/carrier (Call Tag)

Thank you,

Paige

Dropship Vendor Response Team

HSN, 1 HSN Drive, St. Petersburg, FL 33729

Office 727.872.4474, Fax 727.872.6275

DSVendorResponses@hsn.net <mailto:DSVendorResponses@hsn.net>=20

=20

=20

=20

 <http://www.hsn.com/> http://www.hsn.com


=20


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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72"><div class=3DWordSection1><p =
class=3DMsoNormal>Issue tag<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Dean=
 Smith</span><span style=3D'color:navy'><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Vice=
 President Sales</span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Tran=
s-Ocean Imports</span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>10 =
Midland Avenue | Suite M00 | Port Chester, NY 10573</span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>914.=
949.5656 x106 | 914.937.3140 fax |&nbsp;203.820.8033 mobile</span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><a =
href=3D"mailto:Dean@transocean.com" =
title=3D"blocked::mailto:Dean@transocean.com"><span =
style=3D'color:blue'>Dean@transocean.com</span></a></span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'color:navy'>&nbsp;<o:p></o:p></span></p><p =
class=3DMsoNormal><u><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Conf=
identiality Notification:</span></u><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'> If =
you are not the intended recipient, please do not&nbsp;disclose, =
disseminate, copy, distribute or take any action in reliance on the =
contents of this electronic transmission.&nbsp; If you have received =
this electronic transmission in error, please notify us by telephone and =
immediately delete this message. As E-mail transmissions cannot be =
guaranteed secure or error-free the sender does not accept any liability =
for errors or omissions in the contents of this message, which arise =
because of electronic transmission. Any documents accompanying this =
electronic transmission and the information contained herein belong to =
the sender and are privileged and intended only for the use of the =
individual(s) named above.</span><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:=
p></o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Kathy B =
[mailto:kathy@transocean.com] <br><b>Sent:</b> Monday, February 12, 2018 =
12:20 PM<br><b>To:</b> 'Dean Smith' =
&lt;dean@transocean.com&gt;<br><b>Cc:</b> 'Randy Watts' =
&lt;rwatts29@bellsouth.net&gt;; 'TO Customer Service' =
&lt;cs@transocean.com&gt;<br><b>Subject:</b> FW: Trans Ocean Import Co. =
Notification Report 2/12/18<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Dean =
=E2=80=93<o:p></o:p></p><p class=3DMsoNormal>On Feb 1, we shipped a 5x8 =
Seville Tiger Brown Shape to an HSN customer.&nbsp; They advised that =
&nbsp;=E2=80=9C<u><span style=3D'font-size:10.0pt;font-family:"Times New =
Roman",serif'> Item arrived with wool pulled out near the =
head.&nbsp;&nbsp; Please send return lable=E2=80=9D. =
<o:p></o:p></span></u></p><p class=3DMsoNormal>I would normally ask for =
a picture but in the past they have always replied saying that HSN does =
not require that their customers submit pictures.&nbsp; Can you please =
let me know how to reply.<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal><b><span style=3D'font-family:"Bookman Old =
Style",serif;color:#182B4C'>Kathy M. Bennett<o:p></o:p></span></b></p><p =
class=3DMsoNormal><span style=3D'font-family:"Bookman Old =
Style",serif;color:#182B4C'>Sales Dept.<o:p></o:p></span></p><p =
class=3DMsoNormal><b><span lang=3DFR =
style=3D'font-size:10.0pt;font-family:"Bookman Old =
Style",serif;color:#182B4C'>Trans-Ocean =
Imports<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span lang=3DFR =
style=3D'font-size:10.0pt;font-family:"Bookman Old =
Style",serif;color:#182B4C'>10 Midland Ave | Main flr, Suite M00 | Port =
Chester, NY 10573</span></b><b><span lang=3DFR =
style=3D'font-family:"Bookman Old =
Style",serif;color:#182B4C'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Bookman Old =
Style",serif;color:#182B4C'>914.949.5656 x 2 | 914.937.3140 =
fax</span></b><b><span style=3D'font-family:"Bookman Old =
Style",serif;color:#182B4C'><o:p></o:p></span></b></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> DS VENDOR RESPONSES [<a =
href=3D"mailto:DSVENDORRESPONSES@hsn.net">mailto:DSVENDORRESPONSES@hsn.ne=
t</a>] <br><b>Sent:</b> Monday, February 12, 2018 11:49 AM<br><b>To:</b> =
Kathy &lt;<a =
href=3D"mailto:Kathy@transocean.com">Kathy@transocean.com</a>&gt;; Sandy =
Noriega &lt;<a =
href=3D"mailto:sandyn@transocean.com">sandyn@transocean.com</a>&gt;<br><b=
>Subject:</b> Trans Ocean Import Co. Notification Report =
2/12/18<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Century Gothic",sans-serif'>Good =
day,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Century =
Gothic",sans-serif'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Century =
Gothic",sans-serif'>Please review the attached Dropship Vendor =
Notification report.&nbsp; <o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Century =
Gothic",sans-serif'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Century =
Gothic",sans-serif'>This report is generated from requests processed by =
Customer Accounts.&nbsp; This report is reviewed and sent to our =
partners Monday through Friday, using the contact information provided =
to the HSN Dropship Vendor Response Team.&nbsp; If at any time your =
contact information changes, please notify us as soon as possible to =
ensure the report is sent to the correct person. =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Century =
Gothic",sans-serif'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Century =
Gothic",sans-serif'>In order for us to consider a request to be =
complete, the response HSN receives from your company should =
contain:<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Century =
Gothic",sans-serif'><o:p>&nbsp;</o:p></span></p><ul =
style=3D'margin-top:0in' type=3Ddisc><li class=3DMsoNormal =
style=3D'mso-list:l0 level1 lfo3'><span =
style=3D'font-size:12.0pt;font-family:"Century Gothic",sans-serif'>Date, =
tracking number/carrier (Call Tag)<o:p></o:p></span></li></ul><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:12.0pt;font-family:"Century Gothic",sans-serif'>Thank =
you,</span><span style=3D'font-family:"Century =
Gothic",sans-serif'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Century =
Gothic",sans-serif'>Paige<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:"Century =
Gothic",sans-serif'>Dropship Vendor Response =
Team<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Century Gothic",sans-serif'>HSN, 1 =
HSN Drive, St. Petersburg, FL 33729<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:9.0pt;font-family:"Century =
Gothic",sans-serif'>Office 727.872.4474, Fax =
727.872.6275<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Century Gothic",sans-serif'><a =
href=3D"mailto:DSVendorResponses@hsn.net">DSVendorResponses@hsn.net</a></=
span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Century =
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