Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id kDEmCXRae1o2HwAAInt2oQ ; Wed, 07 Feb 2018 11:58:44 -0800 Return-path: Envelope-to: cs@transocean.com, louk@transocean.com, ivon@transocean.com, monica@transocean.com, ali@transocean.com, mike@transocean.com, ar@transocean.com, andrea@transocean.com, charley@transocean.com Delivery-date: Wed, 07 Feb 2018 11:58:44 -0800 Received: from smtpout01-ttce.target.com ([161.225.196.20]:37085) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1ejVrX-00024Z-Df; Wed, 07 Feb 2018 11:58:44 -0800 Authentication-Results: smtpout01-ttce.target.com; spf=None smtp.mailfrom=Samantha.Stoll@target.com; dkim=none (message not signed) header.i=none; dmarc=fail (p=none dis=none) d=target.com X-IronPort-AV: E=Sophos;i="5.46,473,1511848800"; d="xml'?bin'?scan'208,217,72,48?xlsx'208,217,72,48,72,48?rels'208,217,72,48,72,48";a="396400254" Received: from tettsdlp003p.hq.target.com (HELO tcemlmbx16p.hq.target.com) ([10.66.162.47]) by smtpout01-ttce.target.com with ESMTP/TLS/AES256-SHA256; 07 Feb 2018 13:55:12 -0600 Received: from tcemlmbx18p.hq.target.com (10.65.130.127) by tcemlmbx16p.hq.target.com (10.65.130.126) with Microsoft SMTP Server (TLS) id 15.0.1320.4; Wed, 7 Feb 2018 13:55:10 -0600 Received: from tcemlmbx18p.hq.target.com ([fe80::491e:457c:dd5f:a115]) by tcemlmbx18p.hq.target.com ([fe80::491e:457c:dd5f:a115%16]) with mapi id 15.00.1320.000; Wed, 7 Feb 2018 13:55:10 -0600 From: Samantha.Stoll To: "monica@transocean.com" , "louk@transocean.com" , "ali@transocean.com" , "mike@transocean.com" , "ar@transocean.com" , "andrea@transocean.com" , "ivon@transocean.com" , "charley@transocean.com" , "cs@transocean.com" CC: Kimberly.Plourde , Samantha.Stoll Subject: Immediate Action Required: TransOcean Imports TCOM Express & Premium Shipments Thread-Topic: Immediate Action Required: TransOcean Imports TCOM Express & Premium Shipments Thread-Index: AdOgTYwkkwsJjfJrSZWt7G0c8z6W6A== Importance: high X-Priority: 1 Date: Wed, 7 Feb 2018 19:55:06 +0000 Message-ID: <8466fdbf2ef0490d83f48e7aecfc1265@tcemlmbx18p.hq.target.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [10.108.154.81] x-targetorg: oztURZBgHR7jzEkr Content-Type: multipart/mixed; boundary="_004_8466fdbf2ef0490d83f48e7aecfc1265tcemlmbx18phqtargetcom_" MIME-Version: 1.0 X-CFilter-Loop: Reflected X-Spam-Status: No, score=-101.7 X-Spam-Score: -1016 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello Trans-Ocean Imports Inc., In reviewing recent orders I can see where guests selected Express or Premium shipping and you failed to ship the speed requested. Attached is a list of recent PO's that were impacted by this mistake. As a result of using an incorrect ship speed orders are delivered to our guest later than the delivery date we promised, which results in a poor guest experience, increased calls to our call center and concessions dollars. [...] Content analysis details: (-101.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: target.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO --_004_8466fdbf2ef0490d83f48e7aecfc1265tcemlmbx18phqtargetcom_ Content-Type: multipart/alternative; boundary="_000_8466fdbf2ef0490d83f48e7aecfc1265tcemlmbx18phqtargetcom_" --_000_8466fdbf2ef0490d83f48e7aecfc1265tcemlmbx18phqtargetcom_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Hello Trans-Ocean Imports Inc., In reviewing recent orders I can see where guests selected Express or Premi= um shipping and you failed to ship the speed requested. Attached is a list = of recent PO's that were impacted by this mistake. As a result of using an = incorrect ship speed orders are delivered to our guest later than the deliv= ery date we promised, which results in a poor guest experience, increased c= alls to our call center and concessions dollars. Action Required: =B7 Confirm Trans-Ocean Imports Inc. can execute all Target.com par= cel shipping speeds communicated in the EDI 850. You can locate parcel ship= ping requirements through POL by following this link on Shipping Setup & Ex= pectations https://www.partnersonline.com:443/sc/POL/sc/Content/library/Pages/Move-Pro= duct/Shipping-Domestic/Direct-Vendor-Ship-to-Guest/3303.aspx Note: You will be asked to Sign In to Partners Online before you can access= this page =B7 Indicate why the appropriate shipping speed wasn't executed as = well as what is being done to mitigate such issues in the future =B7 Confirm when the issue has been resolved Failure to comply with Target's Dropship Requirements which include specifi= c shipping capabilities may result in select items being removed from Targe= t.com. Thank you, Samantha Stoll Lead Supply Chain Project Manager - Omnichannel Fulfillment * Target | 33 South Sixth Street Minneapolis, MN 55402 --_000_8466fdbf2ef0490d83f48e7aecfc1265tcemlmbx18phqtargetcom_ Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable

Hello Trans-Ocean Imports Inc.,

 

In reviewing recent orders I can see where guests se= lected Express or Premium shipping and you failed to ship the speed request= ed. Attached is a list of recent PO’s that were impacted by this mist= ake. As a result of using an incorrect ship speed orders are delivered to our guest later than the delivery date we pr= omised, which results in a poor guest experience, increased calls to our ca= ll center and concessions dollars.

 

Action Required:

=B7&nbs= p;        Confirm Trans-Ocean Imports Inc. can execute= all Target.com parcel shipping speeds communicated in the EDI 850. You can= locate parcel shipping requirements through POL by following this link on = Shipping Setup & Expectations

https://www.partnersonli= ne.com:443/sc/POL/sc/Content/library/Pages/Move-Product/Shipping-Domestic/D= irect-Vendor-Ship-to-Guest/3303.aspx

Note: You will be asked to Sign In to Partne= rs Online before you can access this page

=B7&nbs= p;        Indicate why the appropriate shipping speed = wasn’t executed as well as what is being done to mitigate such issues= in the future

=B7         Confirm when the issue has been resolved

 

Failure to comply with Target’s Dropship Re= quirements which include specific shipping capabilities may result in selec= t items being removed from Target.com.

 

 

Thank you,

 

Samantha Stoll

Lead Supply Chain Project Manager = - Omnichannel Fulfillment

=A4 Target | 33 South Sixth Street Minneapolis, M= N 55402

 

 

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