Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 2NJTFfoaelqsNAAAInt2oQ ; Tue, 06 Feb 2018 13:15:38 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Tue, 06 Feb 2018 13:15:38 -0800 Received: from sonic306-7.consmr.mail.bf2.yahoo.com ([74.6.132.46]:41122) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.89_1) (envelope-from ) id 1ejAaP-0003Xp-Mz for cs@transocean.com; Tue, 06 Feb 2018 13:15:38 -0800 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=bellsouth.net; s=s2048; t=1517951688; bh=qIA/EoV6hNSez/h+5691VbzE3hRw70ejUsYGg8iPHAM=; h=Date:From:Reply-To:To:Cc:In-Reply-To:References:Subject:From:Subject; b=jqAe00wkedTsfHJRQk54uRTRaAfftxt8TRPVK+eNrO2ekNN+5Vh9ePDGQaMb6RmKPdCisj8QjqZH8ThkzH4+FM7UVeWSLnH5F4Kyg50KcBwavzp2ixmbqXGdEXNVejN14uIiNIU6oGualwMMpEcIsL6pOi9gK7t2xK3W+YfxwJE/ZYEddoJ0aNbgnU2owcsnrPkG/b3ZF/sn6HqDIwCGM+3kE3iqhv1GVnQ5xPZdlNBapl8jye7CgLmsvlSCUVMq6oEvC6Q3KmgShDqOIXFNZtaEmDJGiVo0xoapJqh4cW9kJeqWYajdzraGyeQJfFMUB1/JztdPFniwUPiXjLp1Cg== X-YMail-OSG: DyTi0R0VM1lI1RzcDgIr.EvApSYHef419Jk9NDUAW00kxQm9rU2_iTvjeIjoPN9 cN9t.SloNCKhDJyX5pK0Rt3XgZjWwmHFQRAcPgCH8.EltNuf542D34lnmcbMQCknKMdgy1T8vO4S Lwj4O7zbcm3.p.s2dfZno7.Pf8L5SKtYuqv_gbZu3kKvvbU64XTe7dCNmnF0GUxnLTD7RC0xUKpW IZZjhSseHFkjQ0fMCukw4NCajWUDfsppY3vaq6Y2UCT8yrDMBp917hsgOOJpivvXrYt2jr.JGRMr hf94tty0VC4xB.KC7KYqETHHix4MQV65hLvG1VYpDg8AbTAAUC6wkRsDQLt2R6cwLhqeZk7LG0ca p2a1mgeOqvOhkxTXUPc1Fl8qheNDTzZA8wUuoXwqJXz8IqjdaDv6EyxnuyaOM81kOiHvmyYL7sbk GaZ0Rm0ApvLnySlV97eXvri9fm17.5HIOMPWlK9bB25ZvZ41rNZv0LEFvaqvxh0PcKg-- Received: from sonic.gate.mail.ne1.yahoo.com by sonic306.consmr.mail.bf2.yahoo.com with HTTP; Tue, 6 Feb 2018 21:14:48 +0000 Date: Tue, 6 Feb 2018 21:14:46 +0000 (UTC) From: Randy Watts Reply-To: Randy Watts To: Mohammed Cc: TO Customer Service Message-ID: <228567516.4262307.1517951686233@mail.yahoo.com> In-Reply-To: <014f01d39c33$1ea52180$5bef6480$@transocean.com> References: <014f01d39c33$1ea52180$5bef6480$@transocean.com> Subject: Fw: Rug Legend Inc Order # 16417MM ( 2x3 ) MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_4262306_1277610778.1517951686221" X-Mailer: WebService/1.1.11316 YahooMailNeo Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0 Content-Length: 27949 X-Spam-Status: No, score=0.7 X-Spam-Score: 7 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Mohammed, This was sent to you on 2/2/18.  You can also see where you were emailed on 1/23/18 regarding this.  I am not sure why you are not receiving these emails. Randy WattsSE Regional Sales ManagerTrans Ocean Import Co.(770) 466-6781 [...] Content analysis details: (0.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 2.2 TVD_SUBJ_ACC_NUM Subject has spammy looking monetary reference 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] 0.2 FREEMAIL_REPLYTO_END_DIGIT Reply-To freemail username ends in digit (rwatts29[at]bellsouth.net) 0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends in digit (rwatts29[at]bellsouth.net) 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail provider (rwatts29[at]bellsouth.net) -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain X-Spam-Flag: NO ------=_Part_4262306_1277610778.1517951686221 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Mohammed, This was sent to you on 2/2/18.=C2=A0 You can also see where you were email= ed on 1/23/18 regarding this.=C2=A0 I am not sure why you are not receiving= these emails. Randy WattsSE Regional Sales ManagerTrans Ocean Import Co.(770) 466-6781 =20 ----- Forwarded Message ----- From: Sandy To: 'mohammed abu-hadba' ; DIRECTOR@RUGLEGEND.COM= =20 Cc: Yolanda Noriega (Yolanda Noriega) ; 'Kathy Benn= ett' ; 'Randy Watts' Sent: Friday, February 2, 2018 9:35 AM Subject: Rug Legend Inc Order # 16417MM ( 2x3 ) =20 #yiv3088344835 #yiv3088344835 -- _filtered #yiv3088344835 {panose-1:2 4 5 3= 5 4 6 3 2 4;} _filtered #yiv3088344835 {font-family:Calibri;panose-1:2 15 = 5 2 2 2 4 3 2 4;} _filtered #yiv3088344835 {panose-1:3 3 3 2 4 7 7 13 8 4;}= _filtered #yiv3088344835 {font-family:Times;panose-1:2 2 6 3 5 4 5 2 3 4;}= _filtered #yiv3088344835 {}#yiv3088344835 #yiv3088344835 p.yiv3088344835Ms= oNormal, #yiv3088344835 li.yiv3088344835MsoNormal, #yiv3088344835 div.yiv30= 88344835MsoNormal {margin:0in;margin-bottom:.0001pt;font-size:11.0pt;}#yiv3= 088344835 h1 {margin-right:0in;margin-left:0in;font-size:24.0pt;font-weight= :bold;}#yiv3088344835 a:link, #yiv3088344835 span.yiv3088344835MsoHyperlink= {color:blue;text-decoration:underline;}#yiv3088344835 a:visited, #yiv30883= 44835 span.yiv3088344835MsoHyperlinkFollowed {color:purple;text-decoration:= underline;}#yiv3088344835 p.yiv3088344835msonormal0, #yiv3088344835 li.yiv3= 088344835msonormal0, #yiv3088344835 div.yiv3088344835msonormal0 {margin:0in= ;margin-bottom:.0001pt;font-size:11.0pt;}#yiv3088344835 span.yiv3088344835H= eading1Char {color:#2F5496;}#yiv3088344835 span.yiv3088344835xxxxxxxxxxxxxx= xxxxxxa-size-large {}#yiv3088344835 span.yiv3088344835xxxxxxxxxxxxxxxxxxxxx= xa-size-large {}#yiv3088344835 span.yiv3088344835xxxa-letter-space {}#yiv30= 88344835 span.yiv3088344835EmailStyle24 {color:windowtext;}#yiv3088344835 .= yiv3088344835MsoChpDefault {font-size:10.0pt;} _filtered #yiv3088344835 {ma= rgin:1.0in 1.0in 1.0in 1.0in;}#yiv3088344835 div.yiv3088344835WordSection1 = {}#yiv3088344835 Good Morning Mohammed- =C2=A0I sincerely apologize for th= e delay in you having received notification for your order #16417MM. =C2=A0= We have sent an email to you several times and it seems there is an issue w= ith our emails getting thru to you. =C2=A0Yolanda did mention she spoke to = you on the phone advised you of this issue and provided you with orderdetai= ls over the phone. =C2=A0We are having The IT dept. look into this issue in= hopes of getting it resolved asap. =C2=A0 =C2=A0 =C2=A0From: yolanda norie= ga [mailto:yolanda@transocean.com]=20 Sent: Tuesday, January 23, 2018 9:48 AM To: DIRECTOR@RUGLEGEND.COM Cc: sandyn@transocean.com; Kathy@transocean.com Subject: Order Status For CC-RUG LEGEND INC - 01/23/2018 =C2=A0Good Morning= Mohammed, Thank you for the order you have submitted, but unfortunately th= e color on order is a phased-out color and we have no inventory left in thi= s size. Please consider po 16417MM cancelled and we apologize for the incon= venience this may cause.Attached is a copy of the order for your records. *= * Please send all orders, inquiries, cancellations and=C2=A0order=C2=A0modi= fications=C2=A0directly=C2=A0to cs@transocean.com to avoid delays in proces= sing.** =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0Thank you kindly,Sandy NoriegaCus= tomer Service Supervisor10 Midland Ave. Port Chester NY, 10573914.949.5656x= 2 / 914.937.3140Sandyn@transocean.com =C2=A0Confidentiality Notification: I= f you are not the intended recipient, please do not=C2=A0disclose, dissemin= ate, copy, distribute or take any action in reliance on the contents of thi= s electronic transmission.=C2=A0 If you have received this electronic trans= mission in error, please notify us by telephone and immediately delete this= message. As E-mail transmissions cannot be guaranteed secure or error-free= the sender does not accept any liability for errors or omissions in the co= ntents of this message, which arise because of electronic transmission. Any= documents accompanying this electronic transmission and the information co= ntained herein belong to the sender and are privileged and intended only fo= r the use of the individual(s) named above =C2=A0From: mohammed abu-hadba [= mailto:mohammed242@hotmail.com]=20 Sent: Thursday, February 01, 2018 9:52 PM To: cs@transocean.com; Randy Watts Subject: Re: Rug Legend Inc Order # 16417MM ( 2x3 ) =C2=A0 =C2=A0This's my = 4th email with out a respond ! =C2=A0Can someone help us, =C2=A0Rug Legend= Inc=C2=A0From: mohammed abu-hadba Sent: January 26, 2018 4:22 PM To: cs@transocean.com Subject: Re: Rug Legend Inc Order # 16417MM ( 2x3 ) =C2=A0Good Day ! =C2=A0= This's my 3rd email ? =C2=A0Can someone help us, =C2=A0Thank you ! =C2=A0Mi= keCustomer Service=C2=A0 =C2=A0From: mohammed abu-hadba Sent: January 25, 2018 5:39 PM To: cs@transocean.com Subject: Re: Rug Legend Inc Order # 16417MM ( 2x3 ) =C2=A0Good day ! =C2=A0= Did this ship ? =C2=A0Tracking # please =C2=A0MohammedRug Legend Inc=C2=A0 = =C2=A0 =C2=A0From: mohammed abu-hadba Sent: January 22, 2018 10:46 PM To: cs@transocean.com Subject: Rug Legend Inc Order # 16417MM ( 2x3 ) =C2=A0 =C2=A0 =C2=A0 =C2=A0= Company : =C2=A0Rug Legend Inc =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0( New cust= omer ) =C2=A0 =C2=A0 =C2=A0 UPC: =C2=A0 087215019539 Liora Manne Scattered Green Flowers Rug B00BT538V8 RVL23218006 =C2=A0SKU : =C2=A0 rvl23218006 =C2=A0Size =C2=A0:=C2=A0 =C2=A0 24-Inch by 36-Inch =C2=A0Quantity : 1 =C2=A0Color : =C2=A0=C2=A0 Green =C2=A0Ship too : =C2=A0Catherine Johns 4004 CORTE BELLA MODESTO,=C2=A0CA=C2=A095356-8746=C2=A0 Phone :=C2=A02095686177=C2=A0 =20 ------=_Part_4262306_1277610778.1517951686221 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable
Mohammed,

This was sent to you on 2/2= /18.  You can also see where you were emailed on 1/23/18 regarding thi= s.  I am not sure why you are not receiving these emails.
=

Randy Watts
SE Regi= onal Sales Manager
Trans Ocean Import Co.
(770) 466-6781



----- Forward= ed Message -----
From: = Sandy <Sandyn@transocean.com>
To: 'mohammed abu-hadba' <mohammed242@hotmail.com>; DIR= ECTOR@RUGLEGEND.COM
Cc: Yolanda Noriega (Yolanda Noriega) <yolanda@transocean.com>; 'Kathy = Bennett' <kathy@transocean.com>; 'Randy Watts' <rwatts29@bellsouth= .net>
Sent: Friday,= February 2, 2018 9:35 AM
Subject= : Rug Legend Inc Order # 16417MM ( 2x3 )

Good Morning Mohammed-
 
= I sincerely apologize for the delay in you having received notification for= your order #16417MM.
 
We have sent an email to you sever= al times and it seems there is an issue with our emails getting thru to you= .
 
Yolanda did mention she spoke to you on the phone advi= sed you of this issue and provided you with order
details over the phone.
 
We are having = The IT dept. look into this issue in hopes of getting it resolved asap.
 
 
 <= /div>
From: yolanda noriega [= mailto:yolanda@transocean.com]
Sent: Tuesday, Jan= uary 23, 2018 9:48 AM
To: DIRECTOR@RUGLEGEND.COMCc: sandyn@transocean.com; Kathy@transocean.com
Subject: Order Status For CC-RUG LEGEND INC - 01/23/2= 018
 
Good Morning Mohammed,
Thank you for the order you have submitted, but unfortun= ately the color on order is a phased-out color and we have no inventory lef= t in this size. Please consider po 16417MM cancelled and we apologize for t= he inconvenience this may cause.
Attached is a copy of the order for you= r records.
**= Please send all orders, inquiries, cancellations and = ;order modifications directly to cs@transocean.= com to avoid delays in pro= cessing.**
 
 
 
 
 
Thank you kindly,
Sandy Noriega
Customer Service Supervis= or
10 Mi= dland Ave. Port Chester NY, 10573
914.949.5656x2 / 914.937.3140
 
Confidentiality Notification: If you are= not the intended recipient, please do not disclose, disseminate, copy= , distribute or take any action in reliance on the contents of this electro= nic transmission.  If you have received this electronic transmission i= n error, please notify us by telephone and immediately delete this message.= As E-mail transmissions cannot be guaranteed secure or error-free the send= er does not accept any liability for errors or omissions in the contents of= this message, which arise because of electronic transmission. Any document= s accompanying this electronic transmission and the information contained h= erein belong to the sender and are privileged and intended only for the use= of the individual(s) named above
 
From: mohammed abu-hadba [mailto:mohammed242@hotmail.com]
Sent: Thursday, February 01, 2018 9:52 PM
To: cs@transocean.com; Randy Watts <rwatts29@bellsouth.net>=
Subject: Re: Rug Legend Inc Order # 16417MM ( 2x3= )
 
 
This's my 4th email with out a= respond !
 
Can someone help us,<= /span>
 
Rug Legend Inc 
From: mohammed a= bu-hadba <m= ohammed242@hotmail.com>
Sent: January 26, 2= 018 4:22 PM
To: cs@transocean.com
Subject: Re: = Rug Legend Inc Order # 16417MM ( 2x3 )
 
=
Good Day !
 
This's my 3rd email ?
 
Can someone help us,
 
Thank you !
 
Mike
Customer Service 
 <= /span>
From: mohammed ab= u-hadba <mo= hammed242@hotmail.com>
Sent: January 25, 20= 18 5:39 PM
To: cs@transocean.com
Subject: Re: R= ug Legend Inc Order # 16417MM ( 2x3 )
 
<= div>
Good day !
 
Did this ship ?
 
Tracking # please
 
Mohammed
Rug Legend Inc 
 
=  
From: moh= ammed abu-hadba <mohammed242@hotmail.com>
Sent: Januar= y 22, 2018 10:46 PM
To: cs@transocean.com
Subject:= Rug Legend Inc Order # 16417MM ( 2x3 )
 
<= /div>
 
 
 
Company :  Rug Legend Inc          ( New = customer )
=  
&nbs= p;
 

UPC:=   087215019539


Liora Manne Scattered Green Flowers Rug= B00BT538V8 RVL23218006

 
SKU :  

rvl23218006

 
Size  : 
 <= /div>

24-Inch by 36-Inch

 =
Quantity : 1
 
Color :   <= /span>

Gre= en

 
Ship too :
 <= /div>
Catherine Johns
4004 CORTE BELLA
MODESTO, CA 95356-8746 = ;
Phone : 2095686177 

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