Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 2A8SBt9HdlrOewAAInt2oQ ; Sat, 03 Feb 2018 15:38:07 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Sat, 03 Feb 2018 15:38:07 -0800 Received: from out3.pod8.sac1.zdsys.com ([192.161.146.102]:37223) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1ei7NZ-0008ED-Jf for cs@transocean.com; Sat, 03 Feb 2018 15:38:07 -0800 Received: from out6.pod13.usw2.zdsys.com (out6.pod13.usw2.zdsys.com [10.210.70.149]) by out3.pod8.sac1.zdsys.com (Postfix) with ESMTP id A67FDB2618 for ; Sat, 3 Feb 2018 23:37:12 +0000 (UTC) Received: from zendesk.com (unknown [10.210.101.196]) by out6.pod13.usw2.zdsys.com (Postfix) with ESMTP id 819E13000008F for ; Sat, 3 Feb 2018 23:37:12 +0000 (UTC) Date: Sat, 03 Feb 2018 23:37:12 +0000 From: Houzz Reply-To: Houzz To: Marci Maiorano Message-ID: <09L6P7LR9R_5a7647a83ef12_50e33fd3752cb98c2795cb_sprut@zendesk.com> In-Reply-To: <006e01d39c34$cceaaac0$66c00040$@transocean.com> <09L6P7LR9R_5a7647a835bae_f6983f88c80cb990294472_sprut@zendesk.com> References: <09L6P7LR9R@zendesk.com> <006e01d39c34$cceaaac0$66c00040$@transocean.com> Subject: [Houzz] Re: Regarding Houzz Order 1591-2107-6080-7804 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_5a7647a87ad1b_50e33fd3752cb98c279758"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Auto-Response-Suppress: All Auto-Submitted: auto-generated X-Mailer: Zendesk Mailer X-Delivery-Context: event-id-365381569811 X-Zendesk-From-Account-Id: ad36655 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com; q=dns/txt; s=zendesk1; t=1517701032; bh=dadDs7N695l5K0flILrg/kHYF3Y4eUIrshIKyn11d8I=; h=date:from:reply-to:to:message-id:in-reply-to:references:subject:mime-version:content-type:content-transfer-encoding; b=AtQuqVwC0i4v0F47lK/SF0g+hZHs4FkHjXnxCOrDSqW6yRQxEtx1gMkXa/xpY4eR/PIXqH+RxwvRYC2euNcLDUVZe+N5BiAlZb5LXSB7EoLyBWVVCKEmyCrFcdDel+dOczMOdJFvqie8WZbT0Mz2dGXWGd4zIjrkjrD2vbv/y1g= DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmailmarkup.zendesk.com; q=dns/txt; s=zendesk1; t=1517701032; bh=dadDs7N695l5K0flILrg/kHYF3Y4eUIrshIKyn11d8I=; h=date:from:reply-to:to:message-id:in-reply-to:references:subject:mime-version:content-type:content-transfer-encoding; b=fBtELj0fv2QNXrS+qCKmNBte+S2GKx8uwXtdLyyD9X0io0UJDlC9K3fY6F9eBmd2FSaeuJlhFpcVQRcO3UAR/Iur/xwj145ygsB/oFsRn89h/NE+rnzpjPohfoNp77fGiKlkPvLsVZ6s4tuiqhO83EUb9ycDuo/y85G02tJqNsQ= X-CMAE-Score: 0 X-CMAE-Analysis: v=2.1 cv=XZZ0t9N5 c=1 sm=1 tr=0 a=pter2NFZ0xx6P4wjoC96Qw==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=KiCxJD0x+Pe5VASQKmYoJrcyuOo=:19 a=IkcTkHD0fZMA:10 a=ZZnuYtJkoWoA:10 a=cQYKRRMmAAAA:8 a=TS0w7KNvAAAA:8 a=CSSY9vvl-S-oSEufm5wA:9 a=6ki8q-2q_ELATs9J:21 a=-wNolLaNkpRRoiTB:21 a=QEXdDO2ut3YA:10 a=WNKf9J-MW9YA:10 a=kggp5tuALP8A:10 a=I0KI8XM4LFQA:10 a=EmYcufiIJaUA:10 a=AxTCswu-AAAA:8 a=A-Ay9Xv3AAAA:8 a=TeuQqM9sAAAA:8 a=SSmOFEACAAAA:8 a=9TiCOqs2P4ysbtUUcEZcEYoys8A=:19 a=y_q_8EwBsw6UZtoe:21 a=8xn_SyrB2coUr-hB:21 a=Fzkhlb-7MvsPkNXl:21 a=_W_S_7VecoQA:10 a=frz4AuCg-hUA:10 a=rFsXE6vyt8AA:10 a=r9_pTfH8ykgA:10 a=6bteK_4jVvINRGNaD2Td:22 a=grImUnVaQDeKGm2TToIA:22 X-CMAE-Score: 0 X-CMAE-Analysis: v=2.1 cv=WtrWSorv c=1 sm=1 tr=0 a=BsuKxvh4v/ZgrnDHC0TXYQ==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=KiCxJD0x+Pe5VASQKmYoJrcyuOo=:19 a=IkcTkHD0fZMA:10 a=Op4juWPpsa0A:10 a=ZZnuYtJkoWoA:10 a=cQYKRRMmAAAA:8 a=TS0w7KNvAAAA:8 a=CSSY9vvl-S-oSEufm5wA:9 a=6ki8q-2q_ELATs9J:21 a=-wNolLaNkpRRoiTB:21 a=QEXdDO2ut3YA:10 a=WNKf9J-MW9YA:10 a=kggp5tuALP8A:10 a=I0KI8XM4LFQA:10 a=EmYcufiIJaUA:10 a=AxTCswu-AAAA:8 a=A-Ay9Xv3AAAA:8 a=TeuQqM9sAAAA:8 a=SSmOFEACAAAA:8 a=9TiCOqs2P4ysbtUUcEZcEYoys8A=:19 a=y_q_8EwBsw6UZtoe:21 a=8xn_SyrB2coUr-hB:21 a=Fzkhlb-7MvsPkNXl:21 a=_W_S_7VecoQA:10 a=frz4AuCg-hUA:10 a=rFsXE6vyt8AA:10 a=r9_pTfH8ykgA:10 a=6bteK_4jVvINRGNaD2Td:22 a=grImUnVaQDeKGm2TToIA:22 X-Spam-Status: No, score=-101.4 X-Spam-Score: -1013 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: ##- Please type your reply above this line -## Your request (no. 4377924) has been solved. To reopen this request, reply to this email. [...] Content analysis details: (-101.4 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.5 KAM_NUMSUBJECT Subject ends in numbers 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: gravatar.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid X-Spam-Flag: NO ----==_mimepart_5a7647a87ad1b_50e33fd3752cb98c279758 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -## Your request (no. 4377924) has been solved. To reopen this request, reply= to this email. ---------------------------------------------- Alexandra F., Feb 3, 15:37 PST Thank you so much, Yolanda! I so appreciate your efforts and helpfulness = in this! The Houzz Team Houzz | The New Way to Design Your Home ---------------------------------------------- Yolanda, Feb 2, 06:48 PST Good Morning Alexandra, We have added the note, =E2=80=9CFrom The Dawsons=E2=80=9D to the packing= slip that we print from your portal since it has no pricing at all. Atta= ched is a copy for you to see. = Should you need further assistance please do not hesitate to contact us. = ** Please send all orders, inquiries, cancellations and order modificatio= ns directly to cs@transocean.com to avoid delays in processing.** = Please note: Effective 1/19/18 Trans-Ocean=E2=80=99s fax no. will change = to 1-914-937-3140. Please update your records accordingly to ensure your documents are all r= eceived at the proper location. Thank you for your prompt attention to th= is matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 = Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission. If you have rece= ived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be g= uaranteed secure or error-free the sender does not accept any liability f= or errors or omissions in the contents of this message, which arise becau= se of electronic transmission. Any documents accompanying this electronic= transmission and the information contained herein belong to the sender a= nd are privileged and intended only for the use of the individual(s) name= d above. = = = Thank you kindly, Sandy Noriega Customer Service Supervisor 10 Midland Ave. Port Chester NY, 10573 914.949.5656x2 / 914.937.3140 Sandyn@transocean.com = ***PLEASE NOTE NEW FAX NUMBER- 914.937.3140*** = Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission. If you have rece= ived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be g= uaranteed secure or error-free the sender does not accept any liability f= or errors or omissions in the contents of this message, which arise becau= se of electronic transmission. Any documents accompanying this electronic= transmission and the information contained herein belong to the sender a= nd are privileged and intended only for the use of the individual(s) name= d above = From: Houzz [mailto:support@houzz.com] Sent: Thursday, February 01, 2018 10:04 AM To: Marci Maiorano Subject: Regarding Houzz Order 1591-2107-6080-7804 Attachment(s): image001.jpg - https://support.houzz.com/attachments/token/JwafX4Bj209VaX= UrR5Qpq62fh/?name=3Dimage001.jpg HZZS - Po 1591-2107-6080-7804 - Packing Slip.pdf - https://support.houzz.= com/attachments/token/Ed7N9ppaXSLnDmGuI59Z8xiis/?name=3DHZZS+-+Po+1591-21= 07-6080-7804+-+Packing+Slip.pdf ---------------------------------------------- Alexandra F., Feb 1, 07:04 PST Hello, Regarding Houzz Order 1591-2107-6080-7804, Per our customer's request - please do not include any kind of receipt wh= en packaging this order as it is a gift. Also, if you could include _"From The Dawsons_ " in either the ship line = or as a note within the package - this would be so appreciated! Thank you for your helpfulness and efforts in this! Best, Alexandra (615) 610-1832 The Houzz Team Houzz | The New Way to Design Your Home -------------------------------- This email is a service from Houzz. [09L6P7-LR9R]= ----==_mimepart_5a7647a87ad1b_50e33fd3752cb98c279758 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
##- Please type your reply above this = line -##

Your request (no. 4377924) has been solved. To reopen this request= , reply to this email.

= =
3D"Alexandra

Alexandra F. (Houzz) =

Feb 3, 15:37 PST =

Thank you so much, Yolanda! I so appreciate your efforts and he= lpfulness in this!=C2=A0

The Houzz Team
Houzz | The New Way to Design Your Home<= /p>

=
3D"=

Y= olanda

Feb 2, 06:48 PST =

Good Morning Alexandra,=

We have added the note, =E2=80=9CFrom = The Dawsons=E2=80=9D to the packing slip that we print from your portal s= ince it has no pricing at all. Attached is a copy for you to see.

Should you= need further assistance please do not hesitate to contact us.

** Please sen= d all orders, inquiries, cancellations and order modifications directly t= o cs@transocean.c= om to avoid delays in processing.**

Please note: Effective 1/19/18 Trans= -Ocean=E2=80=99s fax no. will change to 1-914-937-3140.

Please update your records accordingly to ensure your do= cuments are all received at the proper location. Thank you for your promp= t attention to this matter.

Thank you,<= /p>

Yolanda Noriega

Customer Service Rep.

Trans-= Ocean Imports

10 Midland Ave. | Ste.M00= | Port Chester, NY 10573

914.949.5656 = Ext. 2 | 914.937.3140

Confidentiality Notification: If you are not the inten= ded recipient, please do not disclose, disseminate, copy, distribute or t= ake any action in reliance on the contents of this electronic transmissio= n. If you have received this electronic transmission in error, please not= ify us by telephone and immediately delete this message. As E-mail transm= issions cannot be guaranteed secure or error-free the sender does not acc= ept any liability for errors or omissions in the contents of this message= , which arise because of electronic transmission. Any documents accompany= ing this electronic transmission and the information contained herein bel= ong to the sender and are privileged and intended only for the use of the= individual(s) named above.

Thank= you kindly,

Sandy Noriega

Customer Service Supervisor

10 Midland Ave. Port Chester NY, 10573

914.949.5656x2 / 914.937.3140

Sandyn@transoce= an.com

***PLEASE NOTE NEW FAX NUMBER- 914.937.3140***

Confidentiality Notifi= cation: If you are not the intended recipient, please do not disclose, di= sseminate, copy, distribute or take any action in reliance on the content= s of this electronic transmission. If you have received this electronic t= ransmission in error, please notify us by telephone and immediately delet= e this message. As E-mail transmissions cannot be guaranteed secure or er= ror-free the sender does not accept any liability for errors or omissions= in the contents of this message, which arise because of electronic trans= mission. Any documents accompanying this electronic transmission and the = information contained herein belong to the sender and are privileged and = intended only for the use of the individual(s) named above

From: Houzz [mail= to:support@houzz.= com]
Sent: Thursday, February 01, 2018 10:04 AM
To: Marci M= aiorano <cs@tr= ansocean.com>
Subject: Regarding Houzz Order 1591-2107-6080-7= 804

Attachment(s)
= image001.jpg
= HZZS - Po 1591-2107-6080-7804 - Packing Slip.pdf
=

This email is a service from Houzz. Delivered by Zendesk.
[09L6P7-LR9R]
= ----==_mimepart_5a7647a87ad1b_50e33fd3752cb98c279758--
3D"Al=

= Alexandra F. (Houzz)

=

= Feb 1, 07:04 PST

=
Hello,

Regarding Houz= z Order 1591-2107-6080-7804,

Per our customer's request - plea= se do not include any kind of receipt when packaging this order as it is = a gift.

Also, if you could include "From The Dawsons " = in either the ship line or as a note within the package - this would be s= o appreciated!

Thank you for your helpfulness and efforts in t= his!

Best,
Alexandra
(615) 610-1832=C2=A0

The Houzz Team
Ho= uzz | The New Way to Design Your Home

=