Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id UA5WD9PDdFrISgAAInt2oQ ; Fri, 02 Feb 2018 12:02:27 -0800 Return-path: Envelope-to: cs@transocean.com Delivery-date: Fri, 02 Feb 2018 12:02:27 -0800 Received: from mailgwpc05.rightnowtech.com ([74.117.201.125]:54134) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1ehhXB-000536-9h for cs@transocean.com; Fri, 02 Feb 2018 12:02:27 -0800 Received: from [10.46.0.73] ([10.46.0.73:13099] helo=access-pc.rightnowtech.com) by rntpc125.rnmk.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP id 73/9E-07916-493C47A5; Fri, 02 Feb 2018 14:01:24 -0600 Received: from webpc10.int.rightnowtech.com (localhost [127.0.0.1]) by access-pc.rightnowtech.com ("Mail Server") with SMTP id 614F71E05C for ; Fri, 2 Feb 2018 14:01:24 -0600 (CST) Content-Type: Multipart/Alternative; boundary="------------Boundary-00=_CYGJVA40000000000000" From: "Kohl's Customer Support" Reply-To: "Kohl's Customer Support" To: cs@transocean.com,mike@transocean.com Date: Fri, 2 Feb 2018 14:01:24 -0600 (CST) Subject: Trans-Ocean Import Co. -PO#: 4449978126_2 - Trace [Incident: 180115-010060] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=-1.6 X-Spam-Score: -15 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 30 days. [...] Content analysis details: (-1.6 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 LOTS_OF_MONEY Huge... sums of money 0.0 T_REMOTE_IMAGE Message contains an external image X-Spam-Flag: NO --------------Boundary-00=_CYGJVA40000000000000 Content-Type: Text/Plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it wit= hin the next 30 days. Thank you for allowing us to be of service to you. To access your question from our support site, click https://cs.kohls.com= /app/account/questions/detail/i_id/45797111/track/BvObigoQDv8a~SD4Gtse~yD= THJ8qhS75Mv~3~zj~Ov8_/ --------------------------------------------------------------- Subject --------------------------------------------------------------- Trans-Ocean Import Co. -PO#: 4449978126_2 - Trace Discussion Thread --------------------------------------------------------------- Response By Email (JuanPaolo S.) (02/02/2018 02:01 PM) =20 Hi Team, =20 Just process a credit on commerce Hub. Thank you for this information we = will just wait for the credit. Just message us again once the credit has = been processed. =20 If you have any further questions, please feel free to contact us at DSN.= CustSupp@Kohls.com or call our Customer Support at (262)703-1048. =20 Sincerely, Paolo S. =20 CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or = entity to which it is addressed and may contain confidential and/or privi= leged information. Any review, dissemination, copying, printing, or other= use of this e-mail by persons or entities other than the addressee is pr= ohibited. If you have received this e-mail in error, please contact the s= ender immediately and delete the material from your computer. =20 Customer By CSS Email () (02/01/2018 08:30 AM) =20 Please note: I have asked FEDEX for an update against PO #4449978126_2 an= d will advise as soon as they reply. =20 Can you please advise if customer is looking for a replacement at this ti= me or would you just prefer we issue the credit on commerce Hub? =20 *Thank you kindly,* Sandy Noriega Customer Service Supervisor 10 Midland Ave. Port Chester NY, 10573 914.949.5656x2 / 914.937.3140 Sandyn@transocean.com mailto:Sandyn@transocean.com=20 =20 ***PLEASE NOTE NEW FAX NUMBER- 914.937.3140*** =20 Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission. If you have rec= eived this electronic transmission in error, please notify us by telephon= e and immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise beca= use of electronic transmission. Any documents accompanying this electroni= c transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) nam= ed above =20 From: Kohl's Customer Support [mailto:customer.support@kohls.com] Sent: Wednesday, January 31, 2018 2:42 PM To: cs@transocean.com; mike@transocean.com Subject: Trans-Ocean Import Co. -PO#: 4449978126_2 - Trace [Incident: 180= 115-010060] =20 Response By Email (KentDaryl S.) (01/31/2018 01:42 PM) =20 Dear Team, =20 PO#: 4449978126_2 =20 Issue: FedEx tracking information indicates that no attempt has been made= to deliver to the customer's address. =20 Required Action: Initiate a trace claim for tracking # 718408230972. Plea= se confirm once the trace has been initiated and update us with the trace= results once the investigation is completed. =20 Customer Information: =20 Jamie Curtis 11233 Sherrard Way San Diego , CA , 92131 US 8585496920 =20 If you have any further questions, please feel free to contact us at DSN.= CustSupp@Kohls.com or call our Customer Support at (262)703-1048. =20 Sincerely, Kent S. =20 CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or = entity to which it is addressed and may contain confidential and/or privi= leged information. Any review, dissemination, copying, printing, or other= use of this e-mail by persons or entities other than the addressee is pr= ohibited. If you have received this e-mail in error, please contact the s= ender immediately and delete the material from your computer. =20 Response By Email (PeterJohn B.) (01/30/2018 10:07 AM) =20 Dear Team, =20 PO#: 4449978126_2 =20 Issue: FedEx tracking information indicates that no attempt has been made= to deliver to the customer's address. =20 Required Action: Initiate a trace claim for tracking # 718408230972. Plea= se confirm once the trace has been initiated and update us with the trace= results once the investigation is completed. =20 Customer Information: =20 Jamie Curtis 11233 Sherrard Way San Diego , CA , 92131 US 8585496920 =20 If you have any further questions, please feel free to contact us at DSN.= CustSupp@Kohls.com or call our Customer Support at (262)703-1048. =20 Sincerely, Peter B. =20 CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or = entity to which it is addressed and may contain confidential and/or privi= leged information. Any review, dissemination, copying, printing, or other= use of this e-mail by persons or entities other than the addressee is pr= ohibited. If you have received this e-mail in error, please contact the s= ender immediately and delete the material from your computer. Response By Email (DesireePearl E.) (01/27/2018 04:07 AM) =20 Dear Team, =20 PO#: 4449978126_2 =20 Issue: FedEx tracking information indicates that no attempt has been made= to deliver to the customer's address. =20 Required Action: Initiate a trace claim for tracking # 718408230972. Plea= se confirm once the trace has been initiated and update us with the trace= results once the investigation is completed. =20 Customer Information: =20 Jamie Curtis 11233 Sherrard Way San Diego , CA , 92131 US 8585496920 =20 If you have any further questions, please feel free to contact us at DSN.= CustSupp@Kohls.com or call our Customer Support at (262)703-1048. =20 Sincerely, Desiree E. =20 CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or = entity to which it is addressed and may contain confidential and/or privi= leged information. Any review, dissemination, copying, printing, or other= use of this e-mail by persons or entities other than the addressee is pr= ohibited. If you have received this e-mail in error, please contact the s= ender immediately and delete the material from your computer. =20 Response By Email (Laimjell L.) (01/15/2018 11:56 AM) =20 Dear Team, =20 PO#: 4449978126_2 =20 Issue: FedEx tracking information indicates that no attempt has been made= to deliver to the customer's address. =20 Required Action: Initiate a trace claim for tracking # 718408230972. Plea= se confirm once the trace has been initiated and update us with the trace= results once the investigation is completed. =20 Customer Information: =20 Jamie Curtis 11233 Sherrard Way San Diego , CA , 92131 US 8585496920 =20 If you have any further questions, please feel free to contact us at DSN.= CustSupp@Kohls.com or call our Customer Support at (262)703-1048. =20 Sincerely, Laimjell L. =20 CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or = entity to which it is addressed and may contain confidential and/or privi= leged information. Any review, dissemination, copying, printing, or other= use of this e-mail by persons or entities other than the addressee is pr= ohibited. If you have received this e-mail in error, please contact the s= ender immediately and delete the material from your computer. Question Reference # 180115-010060 Date Created: 01/15/2018 11:56 AM Date Last Updated: 02/02/2018 02:01 PM Status: Solved [---001:006320:21717---] --------------Boundary-00=_CYGJVA40000000000000 Content-Type: Text/Html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable = =20

3D"Header"3D=

3D"Home"3D"Men"3D=3D"Kids"3D"=

Response By Email (JuanPaolo S.) (02/02/2018 02:01 PM)
Hi Team,
 
Just process a credit on commerce Hub. Thank you for this info= rmation we will just wait for the credit. Just message us again once the = credit has been processed.
 
If you have any further questions, p= lease feel free to contact us at DSN.CustSupp@Kohls.com or call our Customer Support at (262)703-104= 8.
 
Sincerely,
Paolo S.
 
CONFIDENTIALITY NOTICE: This e-mail = is intended solely for the person or entity to which it is addressed and = may contain confidential and/or privileged information. Any review, disse= mination, copying, printing, or other use of this e-mail by persons or en= tities other than the addressee is prohibited. If you have received this = e-mail in error, please contact the sender immediately and delete the mat= erial from your computer.
 


Customer By CSS Email () (02/01/2018 08:30 AM)

Please note: I have asked FEDEX for an update agai= nst PO #4449978126_2 and will advise as soon as they reply.

 

Can you please advise if customer is looking for a= replacement at this time or would you just prefer we issue the credit on= commerce Hub?

 

T= hank you kindly,

S= andy Noriega

Customer Service Supe= rvisor

10 Midland Ave. Port = Chester NY, 10573

914.949.5656x2 / 914.= 937.3140

Sandyn@transocean.com

 =

***PLEASE NOT= E NEW FAX NUMBER- 914.937.3140***

 

Confidentiality No= tification: If you are not the in= tended recipient, please do not disclose, disseminate, copy, distrib= ute or take any action in reliance on the contents of this electronic tra= nsmission.  If you have received this electronic transmission in err= or, please notify us by telephone and immediately delete this message. As= E-mail transmissions cannot be guaranteed secure or error-free the sende= r does not accept any liability for errors or omissions in the contents o= f this message, which arise because of electronic transmission. Any docum= ents accompanying this electronic transmission and the information contai= ned herein belong to the sender and are privileged and intended only for the use of the individual(s) named above

 

 



Response By Email (KentDaryl S.) (01/31/2018 01:42 PM)
Dear Team,
 
PO#: 4449978126_2
 
Issue: FedEx tracking information indicates that no attempt has been= made to deliver to the customer's address.
 
Required Action: Initiate a trace claim for tracking # 718408230972.= Please confirm once the trace has been initiated and update us with the = trace results once the investigation is completed.
 
Customer Information:
 
Jamie Curtis
11233 Sherrard Way
San Diego , CA , 92131
US
8585496920
 
If you have any further questions, please feel free to contact us at= DSN.CustSupp@Kohls.com or = call our Customer Support at (262)703-1048.
 
Sincerely,
Kent S.
 
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the perso= n or entity to which it is addressed and may contain confidential and/or = privileged information. Any review, dissemination, copying, printing, or = other use of this e-mail by persons or entities other than the addressee = is prohibited. If you have received this e-mail in error, please contact = the sender immediately and delete the material from your computer.
 


Response By Email (PeterJohn B.) (01/30/2018 10:07 AM)
Dear Team,
 
PO#: 4449978126_2
 
Issue: FedEx tracking information indicates that no attempt has been= made to deliver to the customer's address.
 
Required Action: Initiate a trace claim for tracking # 718408230972.= Please confirm once the trace has been initiated and update us with the = trace results once the investigation is completed.
 
Customer Information:
 
Jamie Curtis
11233 Sherrard Way
San Diego , CA , 92131
US
8585496920
 
If you have any further questions, please feel free to contact us at= DSN.CustSupp@Kohls.com or = call our Customer Support at (262)703-1048.
 
Sincerely,
Peter B.
 
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the= person or entity to which it is addressed and may contain confidential a= nd/or privileged information. Any review, dissemination, copying, printin= g, or other use of this e-mail by persons or entities other than the addr= essee is prohibited. If you have received this e-mail in error, please co= ntact the sender immediately and delete the material from your computer.<= /span>


Response By Email (DesireePearl E.) (01/27/2018 04:07 AM)
Dear Team,
 
PO#: 4449978126_2
 
Issue: FedEx tracking information in= dicates that no attempt has been made to deliver to the customer's ad= dress.
 
Required Action: Initiate a trace claim for tracking # 7184082= 30972. Please confirm once the trace has been initiated and update us wit= h the trace results once the investigation is completed.
 
Customer Information:
 
Jamie Curtis
11233 Sherrard Way
San Diego , CA , 92131
US
8585496920
 
If you have any further questions, p= lease feel free to contact us at DSN.CustSupp@Kohls.com or call our Customer Support at (262)703-104= 8.
 
Sincerely,
Desiree E.
 
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the= person or entity to which it is addressed and may contain confidential a= nd/or privileged information. Any review, dissemination, copying, printin= g, or other use of this e-mail by persons or entities other than the addr= essee is prohibited. If you have received this e-mail in error, please co= ntact the sender immediately and delete the material from your computer.<= /span>
 


Response By Email (Laimjell L.) (01/15/2018 11:56 AM)
Dear Team,
 
PO#: 4449978126_2
 
Issue: FedEx tracking information indicates that no attempt has been= made to deliver to the customer's address.
 
Required Action: Initiate a trace claim for tracking # 7184082= 30972. Please confirm once the trace has been initiated and update us wit= h the trace results once the investigation is completed.
 
Customer Information:
 
Jamie Curtis
11233 Sherrard Way
San Diego , CA , 92131
US
8585496920
 
If you have any further questions, please feel free to contact us at= DSN.CustSupp@Kohls.com or = call our Customer Support at (262)703-1048.
 
Sincerely,
Laimjell L.
 
CONFIDENTIALITY NOTICE: This e-mail is intended solely for the= person or entity to which it is addressed and may contain confidential a= nd/or privileged information. Any review, dissemination, copying, printin= g, or other use of this e-mail by persons or entities other than the addr= essee is prohibited. If you have received this e-mail in error, please co= ntact the sender immediately and delete the material from your computer.<= /span>

=C2=A0
3D"Kohl's3D"Customer3D"Find3D"Today's<= br /> 3D"Facebook"3D"Twitter"3D=3D"Pinterest"3D"=
3D"App3D"Google
3D"" =
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