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Subject: Root Cause Analysis: Foundation of Investigations and CAPA
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 Content preview:  Root Cause Analysis: Foundation of Investigations and CAPA
    Your Gateway to Regulatory Compliance View Online About Us Webinars($10)
   Seminars Past Seminar Pictures Use MGCP50 Promo Code to GET FLAT 50% OFF on
    ALL SEMINARS - Offer Ends Today 2-day In-person Seminar Root Cause Analysis:
    Foundation of Investigations and CAPA Click Here for More Details! Overview:
    What do the regulations say? Four Phases of RCA Promote the ability to provide
    problem-solving support in situations where one is not an expert in the process
    or technology involved Expand the range of tools available for analysis of
    problem situations Apply a variety of tools to narrow down the possible causes
    of a problem Learn how to investigate serious and complex incidents and events
    Learn the importance of near-miss investigations, incident classification,
    and data trending Learn how to identify root causes (not just causal factors)
    using proven techniques A robust investigation and root cause analysis process,
    as well as, basic root cause analysis tools that can transfer to any company
    Understanding of the major cause categories that can affect your processes
    - and which categories tend to be the most overused and underused How to
   identify whether youâre finding the direct or the root cause of a problem
    Read more... Date & Time Date: May 16th & 17th, 2018 Time: 9:00 AM to 5:00
    PM Download Seminar Brochure Venue Philadelphia Download Registration form
    David R. Dills Global Regulatory Affairs & Compliance Consultant and President,
    NovaQual David R. Dills, Global Regulatory Affairs & Compliance Consultant,
    Interim President, currently provides global regulatory affairs, compliance
    and quality consultative services for early-stage and established Class I/II/III
    medical device, including combination products, In Vitro Diagnostics, nutraceuticals/supplements,
    cosmetics and biopharmaceutical manufacturers in multiple medical specialties
    and therapeutic areas on the global landscape, and has an accomplished record
    with more than 26 years of experience in the areas of Regulatory Affairs,
    Compliance and Quality [...] 
 
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ax=3D=2232=22 data-min=3D=2212=22 data-size=3D=22Header Menus=22 href=3D=22=
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t-decoration:none;=22 target=3D=22_blank=22><strong>Past Seminar Pictures</=
strong></a> </span></td>
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or=3D=22=23ffffff=22 style=3D=22padding-top: 5px;=22 valign=3D=22middle=22>=
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ont-size:14px ; color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, =
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der=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22featur=
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=22></td>
                                    <td width=3D=22540=22><=21-- START OF L=
EFT COLUMN-->
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=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22full=22 style=3D=
=22border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=22=
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                                       <tbody>
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                                             <td align=3D=22left=22 class=
=3D=22center=22 style=3D=22padding: 0px; font-family: 'PT Sans', Helvetica,=
 Arial, sans-serif; color:=23ffffff; font-size:16px; line-height:34px; mso-=
line-height-rule: exactly;=22><span>2-day In-person Seminar</span></td>
                                          </tr>
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                                             <td align=3D=22left=22 class=
=3D=22center=22 style=3D=22padding: 0px; font-family: 'PT Sans', Helvetica,=
 Arial, sans-serif; color:=23ffffff; font-size:26px; line-height:34px; mso-=
line-height-rule: exactly;=22><span>Root Cause Analysis: Foundation of Inve=
stigations and CAPA</span></td>
                                          </tr>
                                          <=21-- END OF HEADING--><=21-- ST=
ART BUTTON-->
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; line-height: 18px; font-family: 'PT Sans', Helvetica, Arial, sans-serif; =
color:=23ffffff; margin: 0 =21important; =22 valign=3D=22middle=22><a href=
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ormal; font-style: normal; color:=23ffffff;=22 target=3D=22_blank=22>Click =
Here for More Details=21</a></td>
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ont-size:14px ; color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, =
sans-serif; line-height: 0;=22><span> <img alt=3D=22bottom teaser=22 border=
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=3D=22display: block;=22 width=3D=22620=22 /> </span></td>
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00=22>
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                           <table border=3D=220=22 cellpadding=3D=220=22 ce=
llspacing=3D=220=22 width=3D=22600=22>
                              <tbody>
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                                    <td class=3D=22spacer=22 width=3D=2230=
=22></td>
                                    <td width=3D=22540=22>
                                    <table align=3D=22left=22 border=3D=220=
=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22full=22 style=3D=
=22border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=22=
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                                       <tbody>
                                          <tr>
                                             <td align=3D=22left=22 class=
=3D=22center=22 style=3D=22margin: 0;  font-size:13px ; color:=23677b82; fo=
nt-family: 'PT Sans', Helvetica, Arial, sans-serif; line-height: 23px;mso-l=
ine-height-rule: exactly;=22><span> <b>Overview:</b> </span>
                                             <ul>
                                                <li><span>What do the regul=
ations say?</span></li>
                                                <li><span>Four Phases of RC=
A</span></li>
                                                <li><span>Promote the abili=
ty to provide problem-solving support in situations where one is not an exp=
ert in the process or technology involved</span></li>
                                                <li><span>Expand the range =
of tools available for analysis of problem situations</span></li>
                                                <li><span>Apply a variety o=
f tools to narrow down the possible causes of a problem</span></li>
                                                <li><span>Learn how to inve=
stigate serious and complex incidents and events</span></li>
                                                <li><span>Learn the importa=
nce of near-miss investigations, incident classification, and data trending=
</span></li>
                                                <li><span>Learn how to iden=
tify root causes (not just causal factors) using proven techniques</span></=
li>
                                                <li><span>A robust investig=
ation and root cause analysis process, as well as, basic root cause analysi=
s tools that can transfer to any company</span></li>
                                                <li><span>Understanding of =
the major cause categories that can affect your processes - and which categ=
ories tend to be the most overused and underused</span></li>
                                                <li><span>How to identify w=
hether you&acirc;=80=99re finding the direct or the root cause of a problem=
</span></li>
                                                <li><span><a href=3D=22http=
://seminar=2Eglobalcompliancepanel=2Ecom/pub/cc?_ri_=3DX0Gzc2X%3DYQpglLjHJl=
TQGir17N8KuT986JfG6sPj7Hzd8Lv4zakzeM7zaTLnqBCwkRwqzbLes13ABru4m2XOVXtpKX%3D=
WDDTT&amp;_ei_=3DEq2tf9zs59idfPO1Sc_9Bbm_e1dn-yCJFSOZnmQsAXrZeYpNoHt2uJalBV=
l9nvjvYtcvzknLMG8sLgKhvrzVwjQaWB8=2E=22 style=3D=22color: =23ED5B34; text-d=
ecoration: none;=22 target=3D=22_blank=22>Read more=2E=2E</a>=2E</span></li>
                                             </ul>
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                                          <=21-- END OF TEXT-->
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gin: 0; font-size:14px ; color:=23677b82; font-family: 'PT Sans', Helvetica=
, Arial, sans-serif; line-height: 0;=22><span> <img alt=3D=22divider image=
=22 border=3D=220=22 class=3D=22divider=22 height=3D=228=22 src=3D=22http:/=
/www=2Eglobalcompliancepanel=2Ecom/images/email-img/divider-image=2Epng=22 =
style=3D=22display: inline-block;=22 width=3D=22113=22 /> </span></td>
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                  <table bgcolor=3D=22=23ffffff=22 border=3D=220=22 cellpad=
ding=3D=220=22 cellspacing=3D=220=22 class=3D=22table_scale=22 width=3D=226=
00=22>
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                        <tr>
                           <td width=3D=22100%=22>
                           <table border=3D=220=22 cellpadding=3D=220=22 ce=
llspacing=3D=220=22 width=3D=22600=22>
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                                    <td class=3D=22spacer=22 width=3D=2230=
=22></td>
                                    <td width=3D=22540=22><=21-- START OF L=
EFT COLUMN-->
                                    <table align=3D=22left=22 border=3D=220=
=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22full=22 style=3D=
=22border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=22=
 width=3D=22255=22><=21-- START OF HEADING-->
                                       <tbody>
                                          <tr>
                                             <td align=3D=22center=22 class=
=3D=22center=22 style=3D=22padding-bottom: 5px; border-bottom: 1px solid =
=23f5f6f6; font-family: 'PT Sans', Helvetica, Arial, sans-serif; color:=235=
05050; font-size:24px; line-height:34px; mso-line-height-rule: exactly;=22>=
<span> Date & Time </span></td>
                                          </tr>
                                          <=21-- END OF HEADING--><=21-- ST=
ART OF TEXT-->
                                          <tr>
                                             <td align=3D=22center=22 class=
=3D=22center=22 style=3D=22padding-top: 10px; margin: 0;  font-size:13px ; =
color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, sans-serif; line=
-height: 23px;mso-line-height-rule: exactly;=22><span> <strong>Date:</stron=
g> May 16th & 17th, 2018<br />
                                             <strong>Time:</strong> 9:00 AM=
 to 5:00 PM </span></td>
                                          </tr>
                                          <=21-- END OF TEXT--><=21-- START=
 BUTTON-->
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                                             <td align=3D=22center=22 bgcol=
or=3D=22=23ffffff=22 style=3D=22padding-top: 10px;=22 valign=3D=22top=22>
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color=3D=22=23f5f6f6=22 border=3D=220=22 cellpadding=3D=220=22 cellspacing=
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                                                <tbody>
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=22 bgcolor=3D=22=23f5f6f6=22 style=3D=22border-left: 5px solid =23ED5B34; =
padding: 7px 20px;font-size: 13px; line-height: 18px; font-family: 'PT Sans=
', Helvetica, Arial, sans-serif; color:=23677b82; margin: 0 =21important; =
=22 valign=3D=22middle=22><a href=3D=22http://seminar=2Eglobalcompliancepan=
el=2Ecom/pub/cc?_ri_=3DX0Gzc2X%3DYQpglLjHJlTQGir17N8KuT986JfG6sPj7Hzd8Lv4za=
kzeM7zaTLnqBCwkRwqzbLes13ABru4m2XOVXtpKX%3DWDDAT&amp;_ei_=3DEq2tf9zs59idfPO=
1Sc_9Bbm_e1dn-yCJFSOZnmQsAXrZeYpNoHt2uJalBVl9nvjvYtcvzknLMG8sLgKhvrzVwjQaWB=
8=2E=22 style=3D=22 font-style: normal; color:=23677b82;=22 target=3D=22_bl=
ank=22>Download Seminar Brochure </a></td>
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=3D=22border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=
=22 width=3D=22255=22>
                                       <tbody>
                                          <tr>
                                             <td align=3D=22center=22 class=
=3D=22center=22 style=3D=22padding-bottom: 5px; border-bottom: 1px solid =
=23f5f6f6; font-family: 'PT Sans', Helvetica, Arial, sans-serif; color:=235=
05050; font-size:24px; line-height:34px; mso-line-height-rule: exactly;=22>=
<span> Venue</span></td>
                                          </tr>
                                          <=21-- END OF HEADING--><=21-- ST=
ART OF TEXT-->
                                          <tr>
                                             <td align=3D=22center=22 class=
=3D=22center=22 style=3D=22padding-top: 10px; margin: 0;  font-size:13px ; =
color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, sans-serif; line=
-height: 23px;mso-line-height-rule: exactly;=22><span> Philadelphia</span><=
/td>
                                          </tr>
                                          <=21-- END OF TEXT--><=21-- START=
 BUTTON-->
                                          <tr>
                                             <td align=3D=22center=22 bgcol=
or=3D=22=23ffffff=22 style=3D=22padding-top: 32px;=22 valign=3D=22top=22>
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                                                   <tr>
                                                      <td align=3D=22center=
=22 bgcolor=3D=22=23f5f6f6=22 style=3D=22border-left: 5px solid =23ED5B34; =
padding: 7px 20px;font-size: 13px; line-height: 18px; font-family: 'PT Sans=
', Helvetica, Arial, sans-serif; color:=23677b82; margin: 0 =21important; =
=22 valign=3D=22middle=22><a href=3D=22http://seminar=2Eglobalcompliancepan=
el=2Ecom/pub/cc?_ri_=3DX0Gzc2X%3DYQpglLjHJlTQGir17N8KuT986JfG6sPj7Hzd8Lv4za=
kzeM7zaTLnqBCwkRwqzbLes13ABru4m2XOVXtpKX%3DYRRAT&amp;_ei_=3DEq2tf9zs59idfPO=
1Sc_9Bbm_e1dn-yCJFSOZnmQsAXrZeYpNoHt2uJalBVl9nvjvYtcvzknLMG8sLgKhvrzVwjQaWB=
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ank=22>Download Registration form</a></td>
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                                          <=21-- END BUTTON-->
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gin: 0; font-size:14px ; color:=23677b82; font-family: 'PT Sans', Helvetica=
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ding=3D=220=22 cellspacing=3D=220=22 class=3D=22table_scale=22 width=3D=226=
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llspacing=3D=220=22 width=3D=22600=22>
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=22></td>
                                    <td width=3D=22540=22><=21-- START OF L=
EFT COLUMN-->
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=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22full=22 style=3D=
=22border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=22=
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=3D=22center=22 style=3D=22margin: 0; font-size:13px ; color:=23677b82; fon=
t-family: 'PT Sans', Helvetica, Arial, sans-serif; line-height: 23px;=22><s=
pan> <a href=3D=22http://seminar=2Eglobalcompliancepanel=2Ecom/pub/cc?_ri_=
=3DX0Gzc2X%3DYQpglLjHJlTQGir17N8KuT986JfG6sPj7Hzd8Lv4zakzeM7zaTLnqBCwkRwqzb=
Les13ABru4m2XOVXtpKX%3DWDCCT&amp;_ei_=3DEq2tf9zs59idfPO1Sc_9Bbm_e1dn-yCJFSO=
ZnmQsAXrZeYpNoHt2uJalBVl9nvjvYtcvzknLMG8sLgKhvrzVwjQaWB8=2E=22 style=3D=22c=
olor:=2321C5F5;=22> <img alt=3D=22img-160-160=22 border=3D=220=22 height=3D=
=22120=22 src=3D=22https://www=2Eglobalcompliancepanel=2Ecom/images/seminar=
s/david_dills=2Epng=22 style=3D=22display: inline-block;=22 width=3D=2290=
=22 /> </a> </span></td>
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                                    <=21-- END OF LEFT COLUMN--><=21-- STAR=
T OF SPACER-->

                                    <table align=3D=22left=22 border=3D=220=
=22 cellpadding=3D=220=22 cellspacing=3D=220=22 style=3D=22border-collapse:=
collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=22 width=3D=2225=22>
                                       <tbody>
                                          <tr>
                                             <td height=3D=2240=22 width=3D=
=22100%=22></td>
                                          </tr>
                                       </tbody>
                                    </table>
                                    <=21-- END OF SPACER--><=21-- START OF =
RIGHT COLUMN-->

                                    <table align=3D=22right=22 border=3D=22=
0=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22full=22 style=
=3D=22border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=
=22 width=3D=22420=22><=21-- START OF HEADING-->
                                       <tbody>
                                          <tr>
                                             <td align=3D=22left=22 class=
=3D=22center=22 style=3D=22padding-bottom: 5px; border-bottom: 1px solid =
=23f5f6f6; font-family: 'PT Sans', Helvetica, Arial, sans-serif; color:=235=
05050; font-size:22px; line-height:24px; mso-line-height-rule: exactly;=22>=
<span>David R=2E Dills</span><br />
                                             <span style=3D=22 color:=23ED5=
B34; font-size:11px;=22><b> Global Regulatory Affairs & Compliance Consulta=
nt and President, NovaQual </b></span></td>
                                          </tr>
                                          <=21-- END OF HEADING--><=21-- ST=
ART OF TEXT-->
                                          <tr>
                                             <td align=3D=22left=22 class=
=3D=22center=22 style=3D=22padding-top: 10px; margin: 0;  font-size:13px ; =
color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, sans-serif; line=
-height: 20px;mso-line-height-rule: exactly;=22><span> <strong>David R=2E D=
ills</strong>, Global Regulatory Affairs & Compliance Consultant, Interim P=
resident, currently provides global regulatory affairs, compliance and qual=
ity consultative services for early-stage and established Class I/II/III me=
dical device, including combination products, In Vitro Diagnostics, nutrace=
uticals/supplements, cosmetics and biopharmaceutical manufacturers in multi=
ple medical specialties and therapeutic areas on the global landscape, and =
has an accomplished record with more than 26 years of experience in the are=
as of Regulatory Affairs, Compliance and Quality Systems=2E</span></td>
                                          </tr>
                                          <=21-- END OF TEXT-->
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                                    <=21-- END OF RIGHT COLUMN--></td>
                                    <td class=3D=22spacer=22 width=3D=2230=
=22></td>
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der=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22table_=
scale=22 width=3D=22600=22>
                     <tbody>
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                           <td height=3D=2210=22 width=3D=22100%=22></td>
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TION BLOCK-->

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         <td valign=3D=22top=22 width=3D=22100%=22>
         <table align=3D=22center=22 border=3D=220=22 cellpadding=3D=220=22=
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                     <tbody>
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                           <td align=3D=22center=22 style=3D=22margin: 0; f=
ont-size:14px ; color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, =
sans-serif; line-height: 0;=22><span> <img alt=3D=22top teaser=22 border=3D=
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                  <=21-- END OF VERTICAL SPACER-->

                  <table align=3D=22center=22 bgcolor=3D=22=2321C5F5=22 bor=
der=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22featur=
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                                    <td width=3D=22540=22><=21-- START OF L=
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=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22full=22 style=3D=
=22border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=22=
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                                             <td align=3D=22left=22 class=
=3D=22center=22 style=3D=22padding: 0px; font-family: 'PT Sans', Helvetica,=
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                                    <=21-- END OF LEFT COLUMN--><=21-- STAR=
T OF SPACER-->

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=22100%=22></td>
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                                    <=21-- END OF SPACER--><=21-- START OF =
RIGHT COLUMN-->

                                    <table align=3D=22right=22 border=3D=22=
0=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22full=22 style=
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t=3D=220=22 width=3D=22100%=22></td>
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r=3D=22=2321C5F5=22 style=3D=22padding: 0px;=22 valign=3D=22middle=22>
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olor=3D=22=23505050=22 border=3D=220=22 cellpadding=3D=220=22 cellspacing=
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=22 bgcolor=3D=22=23ED5B34=22 style=3D=22padding: 10px 30px;font-size: 16px=
; line-height: 18px; font-family: 'PT Sans', Helvetica, Arial, sans-serif; =
color:=23ffffff; margin: 0 =21important; =22 valign=3D=22middle=22><a href=
=3D=22http://seminar=2Eglobalcompliancepanel=2Ecom/pub/cc?_ri_=3DX0Gzc2X%3D=
YQpglLjHJlTQGir17N8KuT986JfG6sPj7Hzd8Lv4zakzeM7zaTLnqBCwkRwqzbLes13ABru4m2X=
OVXtpKX%3DWDCCT&amp;_ei_=3DEq2tf9zs59idfPO1Sc_9Bbm_e1dn-yCJFSOZnmQsAXrZeYpN=
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old; font-style: normal; color:=23ffffff;=22 target=3D=22_blank=22>Enroll N=
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                                          <=21-- END BUTTON-->
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ed_area=22 width=3D=22620=22>
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                  <=21-- END OF VERTICAL SPACER-->

                  <table align=3D=22center=22 border=3D=220=22 cellpadding=
=3D=220=22 cellspacing=3D=220=22 class=3D=22featured_area=22 width=3D=22620=
=22>
                     <tbody>
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ont-size:14px ; color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, =
sans-serif; line-height: 0;=22><span> <img alt=3D=22bottom teaser=22 border=
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globalcompliancepanel=2Ecom/images/email-img/bottom-teaser=2Epng=22 style=
=3D=22display: block;=22 width=3D=22620=22 /> </span></td>
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der=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22table_=
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                           <td height=3D=2210=22 width=3D=22100%=22></td>
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<=21-- END OF CALL TO ACTION BLOCK--><=21-- START OF SUB-FOOTER BLOCK-->

<table align=3D=22center=22 bgcolor=3D=22=23f5f6f6=22 border=3D=220=22 cell=
padding=3D=220=22 cellspacing=3D=220=22 width=3D=22100%=22>
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         <td valign=3D=22top=22 width=3D=22100%=22>
         <table align=3D=22center=22 border=3D=220=22 cellpadding=3D=220=22=
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ding=3D=220=22 cellspacing=3D=220=22 class=3D=22table_scale=22 style=3D=22=
=22 width=3D=22600=22>
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                           <table border=3D=220=22 cellpadding=3D=220=22 ce=
llspacing=3D=220=22 width=3D=22600=22>
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                                 <tr>
                                    <td class=3D=22spacer=22 width=3D=2230=
=22></td>
                                    <td width=3D=22540=22><=21-- START OF L=
EFT COLUMN-->
                                    <table align=3D=22left=22 border=3D=220=
=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22full=22 style=3D=
=22border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt;=22=
 width=3D=22540=22>
                                       <tbody>
                                          <tr>
                                             <td align=3D=22center=22 class=
=3D=22center=22 style=3D=22margin: 0; padding-bottom:30px;font-size:13px ; =
color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, sans-serif; padd=
ing-bottom:10px; line-height: 18px;=22 width=3D=22540=22><strong>GlobalComp=
liancePanel </strong></td>
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                                             <td align=3D=22center=22 class=
=3D=22center=22 style=3D=22margin: 0; padding-bottom:30px;font-size:13px ; =
color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, sans-serif; padd=
ing-bottom:10px; line-height: 18px;=22><span>161 Mission Falls Lane, Suite =
216, Fremont, CA 94539, USA=2E </span></td>
                                          </tr>
                                          <tr>
                                             <td align=3D=22center=22 class=
=3D=22center=22 style=3D=22margin: 0; padding-bottom:30px;font-size:13px ; =
color:=23677b82; font-family: 'PT Sans', Helvetica, Arial, sans-serif; padd=
ing-bottom:10px; line-height: 18px;=22><strong>Phone:</strong> +1-800-447-9=
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