Return-Path: Delivered-To: charley@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id kHwPKucI1lpLVgAAInt2oQ for ; Tue, 17 Apr 2018 07:47:03 -0700 Return-path: Envelope-to: charley@transocean.com Delivery-date: Tue, 17 Apr 2018 07:47:03 -0700 Received: from [216.237.234.211] (port=65059 helo=DESKTOPU31PO58) by vps.transocean.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f8Rss-0005m1-Cw; Tue, 17 Apr 2018 07:47:03 -0700 From: To: "'Yeliz MAMAK - Koza Carpet'" Cc: =?iso-8859-9?Q?'Emre_=D6ZT=DCRKMEN_-_Koza_Carpet'?= , "'Ekrem ERDEM - Koza Carpet'" , "'Charley Peck'" , =?iso-8859-9?Q?'=DDbrahim_C=DDNG=DDS=DDZ_-_Koza_Carpet'?= References: <011601d3d650$124e85a0$36eb90e0$@transocean.com> In-Reply-To: Subject: RE: Belmont - Quality Issue Date: Tue, 17 Apr 2018 10:46:58 -0400 Message-ID: <00a401d3d65a$f2f77260$d8e65720$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_00A5_01D3D639.6BE5D260" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQHKlluqXSb0TC7IQakx0OWyZWjgeAKrtlYQpAIrJPA= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_00A5_01D3D639.6BE5D260 Content-Type: text/plain; charset="iso-8859-9" Content-Transfer-Encoding: quoted-printable Yeliz, I send a note via WhatsApp but we need to resolve this right away as we = have major customers planning to receive these. Please call us so we can = discuss what to do - my mobile is 917-561-7397or you can call via WhatsApp. Thanks, Stephen =20 =20 From: Yeliz MAMAK - Koza Carpet =20 Sent: Tuesday, April 17, 2018 10:02 AM To: stephen@transocean.com Cc: Emre =D6ZT=DCRKMEN - Koza Carpet ; Ekrem = ERDEM - Koza Carpet ; Charley Peck ; =DDbrahim C=DDNG=DDS=DDZ - Koza Carpet Subject: RE: Belmont - Quality Issue =20 Dear Stephen, =20 It is good to hear that your customers like the quality. I sent your = mail to our production Department. They said that if we can make some = adjustments on the designs we can solve this problem. Do you want us to make some = revisions and send samples? So you can see the difference. =20 Best Regards =20 From: stephen@transocean.com [mailto:stephen@transocean.com]=20 Sent: Tuesday, April 17, 2018 3:29 PM To: Yeliz MAMAK - Koza Carpet Cc: Emre =D6ZT=DCRKMEN - Koza Carpet; Ekrem ERDEM - Koza Carpet; Charley = Peck Subject: Belmont - Quality Issue =20 Yeliz, We received a good response to the designs and colors in Belmont, it = really is a beautiful item. We continue to have comments and converns from customers about the curling on the rack - the same issue we discussed in January. Please see attached images - we had these rugs reverse rolled = and then let them lay flat overnight and they continue to curl at the edges. = We really need this issue fixed and we're afraid the ship these first = pieces to our customers since these samples were sent from production, what do you suggest?=20 =20 Thank you, Stephen =20 =20 Stephen Hoberman Vice President - Business Development Trans-Ocean Import Co. (917) 561-7397 stephen@transocean.com =20 =20 ------=_NextPart_000_00A5_01D3D639.6BE5D260 Content-Type: text/html; charset="iso-8859-9" Content-Transfer-Encoding: quoted-printable

Yeliz,

I send a = note via WhatsApp but we need to resolve this right away as we have = major customers planning to receive these.=A0 Please call us so we can = discuss what to do – my mobile is 917-561-7397or you can call via = WhatsApp.

Thanks,

Stephen

 

 

From: Yeliz MAMAK - Koza Carpet = <sales@kozacarpet.com>
Sent: Tuesday, April 17, 2018 = 10:02 AM
To: stephen@transocean.com
Cc: Emre = =D6ZT=DCRKMEN - Koza Carpet <sales3@kozacarpet.com>; Ekrem ERDEM - = Koza Carpet <ekrem@kozacarpet.com>; Charley Peck = <charley@transocean.com>; =DDbrahim C=DDNG=DDS=DDZ - Koza Carpet = <ibrahim@kozacarpet.com>
Subject: RE: Belmont - Quality = Issue

 

Dear Stephen,

 

It is good to hear that your customers like the = quality. I sent your mail to our production Department. They said that = if we can make some adjustments on the designs we can solve this = problem. Do you want us to make some revisions and send samples? So you = can see the difference.

 

Best Regards

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Tuesday, April 17, 2018 3:29 PM
To: Yeliz = MAMAK - Koza Carpet
Cc: Emre =D6ZT=DCRKMEN - Koza Carpet; = Ekrem ERDEM - Koza Carpet; Charley Peck
Subject: Belmont - = Quality Issue

 

Yeliz,

We received a good response to the designs and colors = in Belmont, it really is a beautiful item.  We continue to have = comments and converns from customers about the curling on the rack = – the same issue we discussed in January.  Please see = attached images – we had these rugs reverse rolled and then let = them lay flat overnight and they continue to curl at the edges.  We = really need this issue fixed and we’re afraid the ship these first = pieces to our customers since these samples were sent from production, = what do you suggest?

 

Thank you,

Stephen

 

 

Stephen Hoberman

Vice President = – Business Development

Trans-Ocean Import Co.

(917) 561-7397

stephen@transocean.com

 

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